Some very irritating flaws
I’ve recently upgraded to iCertifi Pro after using the standard mobile version for a year. I’d always found the mobile app quite frustrating and fiddly to use, so I hoped moving to Pro and working on a desktop with a proper keyboard and larger screen would make the process much easier.
Unfortunately, I’m finding many of the same issues. Address entry in particular is unnecessarily awkward – even simple things like formatting an address with commas don’t seem possible. The general navigation also feels quite clunky and not particularly intuitive.
I’m also surprised that the software doesn’t appear to maintain its own customer database, remembering names and addresses that have previously been entered. I can see that it can access contacts stored on my Mac, but I don’t use my Mac contacts as a customer database. For software specifically designed for producing certificates, being able to select a previous customer and automatically populate their details seems like a fairly basic and useful feature.
Similarly, the ability to create and save templates for commonly used certificate types or installations would make a big difference, if this isn’t already possible.
There’s clearly a lot of functionality within iCertifi and the finished certificates look professional, but the actual process of creating them feels more cumbersome than it needs to be. I’d really like to see more attention given to the user experience, particularly customer/address management, templates and general navigation. At the moment, even the Pro desktop version just doesn’t feel particularly pleasant or efficient to use.
Unfortunately, I’m finding many of the same issues. Address entry in particular is unnecessarily awkward – even simple things like formatting an address with commas don’t seem possible. The general navigation also feels quite clunky and not particularly intuitive.
I’m also surprised that the software doesn’t appear to maintain its own customer database, remembering names and addresses that have previously been entered. I can see that it can access contacts stored on my Mac, but I don’t use my Mac contacts as a customer database. For software specifically designed for producing certificates, being able to select a previous customer and automatically populate their details seems like a fairly basic and useful feature.
Similarly, the ability to create and save templates for commonly used certificate types or installations would make a big difference, if this isn’t already possible.
There’s clearly a lot of functionality within iCertifi and the finished certificates look professional, but the actual process of creating them feels more cumbersome than it needs to be. I’d really like to see more attention given to the user experience, particularly customer/address management, templates and general navigation. At the moment, even the Pro desktop version just doesn’t feel particularly pleasant or efficient to use.
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Stop vibe coding
App has been updated and is even more clunky than before. Why do I need to scroll down to fill out a sheet when before it was all in one page at a glance. Developer does not care for ergonomics.
Charger twice
My subscription for ICertifi Pat test subscription was taken at £69.99 for the year then the old app stopped working making me buy this new one in the same month at £120.00 for the year 😤
App Crashed !
Completed job luckily with only 48 items, app froze and can’t open to send results to customer.
Have contacted icertifi with no solution or reply as of yet. Avoid !
Have contacted icertifi with no solution or reply as of yet. Avoid !
Keeps crashing
Spent 24.99 for the first month. Will cancel as still have 7 day free trail.
Took an hour testing and then app keeps resetting and lose all information
Took an hour testing and then app keeps resetting and lose all information
