Paterson Plus

Paterson Plus

by PATERSON, CITY OF INC

111 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • November 5, 2019
  • March 20, 2024

Features

Paterson Plus screenshot #1 for iPhone
Paterson Plus screenshot #2 for iPhone
Paterson Plus screenshot #3 for iPhone
Paterson Plus screenshot #4 for iPhone
Paterson Plus screenshot #5 for iPhone
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About

Easily report city issues like potholes, illegal dumping, and sign requests using your location. Submit photos or videos and receive updates on your reports and community submissions. Access municipal service information and reporting via phone.

Report city issues via GPS location
Submit photos and videos with reports
Receive updates on submitted requests
Access municipal service information
Community-driven issue reporting
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What's New in Paterson Plus

5.16.0

March 20, 2024

- Bug fixes - Upgrade iOS version

User reviews

Reports Are Ignored

This app does not resolve issues. I reported a problem with street cleaning on East 26th Street, and after more than two weeks, nothing has been done.

The issue was assigned and acknowledged, but there has been no follow-up, no action, and no resolution. It feels like reports are simply ignored.

Residents pay high property taxes and expect basic city services to be handled, but this app gives the impression that complaints go nowhere.

Very disappointing experience.
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Time for 6th ward South Park

Paterson, home to the largest Muslim population in New Jersey, boasts an estimated 30,000 Muslim residents, enriching the city's cultural, economic, and socio-political fabric.

FAQ

What types of issues can I report with Paterson Plus?

Paterson Plus allows you to report common quality-of-life conditions such as potholes, illegal dumping, street light issues, and street sign requests. You can also find information on any municipal service or report a problem by calling Constituent Services.

How does Paterson Plus use my location?

The app uses GPS to automatically recognize your current location when you open it. This helps in accurately pinpointing the area where the issue you are reporting is situated, making it easier for city services to address it.

Can I add photos or videos to my reports?

Yes, you can upload pictures or videos to accompany your service requests. This visual documentation can provide valuable context and detail to city officials, helping them understand and resolve the reported problem more effectively.

Will I be notified about the status of my reports?

You will be directly notified of updates to the requests you have submitted. Additionally, you can see updates on requests submitted by other members of the community, fostering transparency and engagement.

Is Paterson Plus available on all devices?

Paterson Plus is currently supported on iPhone and iPod devices. Compatibility with other platforms may be considered in future updates.

How often is Paterson Plus updated?

The app was last updated on March 20, 2024, with version 5.16.0. This indicates a commitment to maintaining and improving the application with regular updates.

What is the age rating for Paterson Plus?

Paterson Plus has an age rating of 12+. This suggests that the content and functionality are considered appropriate for users aged 12 and above.

Does Paterson Plus have ads?

No, Paterson Plus does not contain advertisements. The app is free to use and does not display any in-app ads.