Pathé Netherlands User Reviews

Customer Experience

Positive experience16.1% of reviews
Neutral16.1% of reviews
Negative experience67.7% of reviews

~ Based on 31 written reviews from the US App Store.

Is Pathé Netherlands Safe?

Not enough ratings yet to assess Pathé Netherlands.

Is Pathé Netherlands Legit?

Pathé Netherlands appears to be a legitimate app. AppsHunter Legitimacy Score for Pathé Netherlands is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App works as intended

Downloaded the app and it works great. Have the subscription and go to the theater at least once a week.

Trigger happy reCAPTCHA

The app really only has one purpose, and that is to manage vouchers. Yet every single time you open a voucher, the app wants a reCAPTCHA. This takes hours if you have a few vouchers as google wants you to work for them. I don’t know who did the UX/UI design for this app, but they should be fired after being berated for hours for their ineptitude, inability and ignorance. Whatever program or university they graduated from should feel ashamed. Come on Jaques Hoebgervangers. Fix this.
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Works great! iPhone integration works prefect

Very happy using this app! It has really improved 👍🏾

Works fine

Have the app. Used the app. Bought tickets. Works fine. I mean I only need it for one thing.

New look :(

I loved your app. It was clean and user friendly. Your recent redesign is not very good and so confusing to figure out how to do the same things we used to do.

Hate the new UI

Super hard to use, very unfriendly to find the time tables to book right away.
Slow when scrolling through the movies available because of the animation when scrolling.

Terrible

Please return to the older version format. I cannot even complete a reservation on my phone. After going through the prompts to choose seats and pay, I am not give the option to use my subscription for the tickets or even pay otherwise.
The older version worked flawlessly; it looked so much cleaner and realistic.
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Top App

I visit from Germany, and this app has always been great. Easy to use, apple account login works great and it’s easy to navigate. It would be nice to include the English language support in the app since desktop web version already supports this.

Counterintuitive, horrible interface.

One of those apps that were just made because it had to be done. No one thought about ease of use of user friendly interface. Really bad.

App is not functioning properly

You cannot log in using google on the app so I cannot log in to book tickets using my Pathé account

Need to have an English version

The app isn’t very helpful for non-Dutch speakers if there isn’t an option to change to English. Until then I can’t use the app really.

Not in English?

Surprised that there is no English version of the app. That is a major fail that Should be addressed asap.

Bugs in new version

The updated app now does not allow users to log into their Pathé unlimited accounts.

Dutch language only

No option to change language as such totally unusable for those of us who don’t read Dutch.

Navigation is difficult

I don’t really like to navigate in the app. The process of selecting your theatre should become more logical.

The French Pathé app is much better. I would recommend to make a deal with them to make your app.

Where is my digital pass??!!!

The previous version allowed me to have a digital pass, with a QR code that I used to collect tickets and show the security staff. Now it is gone and I have to find back and use the plastic pass..... that’s an hell of a downgrade!

Ms

-After applied gold card online with Facebook account, couldn't login with Facebook on app, had to re-install app

-Why user have to type in member card number while purchasing ticket again and again in their app which already logged in?

-Somehow I couldn't login anymore, even remove and install again didn't solve it.
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Tijden en tickets doesn't work

The old version was much better. I could search for a film and then find when it was on. That doesn't work in the same way.
I finally worked out that you need to click on the 'verander bioscoop' button and select one. That is far from obvious, especially after using the old method for so long. The symbol for tijden en tickets looks the same but just doesn't do anything. Originally I didn't think I wanted to 'change bioscoop'. It was previously always set up for the ones that I wanted.
Summary - slightly better than I thought for the first couple of weeks but not very easy to use. Maybe it's more straight forward if you speak fluent Dutch.
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Unusable

The app gives an error whenever I try to login with Facebook, so it's unusable for any of the features I need.

I can login on their mobile site and desktop site with it so not sure what the problem is.

Worst app ever

I use many apps but this current version is the worst app I've ever used.
With last version before the last update, I used to go to the cinema once every 2 days but with this one I'm still trying to figure out how to use it. Everything is mixed and very complicated, and every time I book I need to do the same steps.
I think the developer must have a complexity and must see a psychologist.
Can you please tell me how I can get the last version back (the one before this very stupid and useless update) ?!
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