Pathways Financial CU User Reviews

Pathways Financial CU
Pathways Financial CU
Pathways Financial Credit Union, INC

Customer Experience

Positive experience71.4% of reviews
Neutral3.6% of reviews
Negative experience25.0% of reviews

~ Based on 28 written reviews from the US App Store.

What users say

Is Pathways Financial CU Safe?

Pathways Financial CU appears safe based on user ratings. AppsHunter Safety Score for Pathways Financial CU is 96/100.

This assessment is based on 2,369 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.5% of ratings point to a safe experience
1.8% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 2,261 App Store ratings for Pathways Financial CU.

Is Pathways Financial CU Legit?

Pathways Financial CU appears to be a legitimate app. AppsHunter Legitimacy Score for Pathways Financial CU is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bill pay

The old format was so much more user friendly. I can’t tell if I have payments pending the send date anymore.

The pathway to financial success

Love it…

Horrible

Literally charged me 5$ for a simple deposit. Do not recommend. Obviously they are all about taking your money.

Improved

Pathways much improved with online tools.

My Pathways App

My Pathways app is the best thing ever. I use it every single day, almost. The customer service people have always been kind, patient and knowledgeable when I needed help with my Bill Pay. Not much more I can say, except Thank You

Adds

I love the application, but I dislike the fact that every time I login on my phone that I get an ad for some sort of loan that I do not need and do not care about and if I need a loan, I will ask someone. Mobile deposit works great. The mobile activity works great.

Great app

I’m a online banking customer, and this app makes that so much more convenient. It is very user friendly, it has all you need at your finger tips. Excellent app

Works for me

It took me a little while of trial and error, but now I can find the info I need.

Website

Don’t like the new site

not working abroad

took vacation abroad. the app not working.
need to fix that.
i have other cu and 2 banks app worked ok.

also need to show cc minimum payment every month.

New

The dashboard I have problems with. Trying to find who’s account is who’s.
Don’t like how it shows balance. Liked that the old way.
But I’m trying to figure it out
It’s easier to transfer now,love that.
I’m just not real good with computers.
Takes some getting used to.

I love it!!!

It’s so easy to use and I can do way more stuff now. It’s so convenient and secure. It’s awesome!!!!!

Early paychecks

You used to be able to get your check 2 days early now it’s hit and miss since the app update

Amazing update!

The new app is amazing. I love that I am able to see my balances at other banks along with transferring money to them so easily! I also love the security features! Very easy flow and easy to customize what I want to see when I first log in!

Easy to use

Easy to use and very polished. Quite an improvement over the previous app. Thanks, Pathways!

Love that I have more control over my money!

The new app is great! It gives me more control over my money than the old app did. I love all the card control and account notification options. I can also view my balances at other banks and transfer money to those accounts. Good job, Pathways.

Horrible Online Banking Experience

The update makes it so that you have to look elsewhere to see the actual balance of your account and you have to make extra steps to transfer into your accounts. The interface of the app is also incredibly flawed. Pathways used to be my go to bank, but I’m really thinking of switching due to the new online banking experience.
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Not working

The new app worked for a day and hasn’t been functioning since.

Horrible update

I literally will be using Pathways FCU less due to this horrible update. I’ll be removing my direct deposit, limiting my card use, and will NEVER apply for a loan as long as the app is designed like this. Honestly would consider completely removing my pathways account over this, and if they removed or altered the owners reward account, I would GLADLY remove my account (low-key can’t wait until they do, that way I can feel good about removing my account and getting away from this HORRIBLE online banking experience).
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New app

I do not like this new app! My store purchases now come up as an ATM withdrawal instead of listing the name of the store.