Very outdated and hard to view.
The schedule just shows a list of patients for the day by the hour. You can’t see blocks or visualize how long they are scheduled for. Can’t add patients. You can text them. It’s not super useful and needs some work.
Very bad interface and outdated features
Features arent updated from a long time ago. You can see all appointments very clearly in a calendar view with 3-4 columns. The texting, emailing etc is also very difficult to use and scattered.
The marketing campaign templates are outdated and if there are just cellphone numbers you cant do any reactivation campaign as those are only done via email. Extremely old school and dentrix calendar sync issues all the time and extremely slow.
The marketing campaign templates are outdated and if there are just cellphone numbers you cant do any reactivation campaign as those are only done via email. Extremely old school and dentrix calendar sync issues all the time and extremely slow.
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Glitchy
Happens all the time
DDS
Great app, stable and effective
A Must
Spell check should be added to PE ASAP!
Would be nice to have emojis as well😀
Would be nice to have emojis as well😀
Adequate…
I am a little underwhelmed with this app. It is not very user friendly and doesn’t refresh properly and does not delete alerts after seen. Hard to navigate around the site. I prefer the computer app unfortunately but it helps to be able to reply to patients from anywhere
Inconvenient
meant to be a one star, very difficult to use and limited. Also have to type the email every time, very inconvenient
Major problems with Requested Appointments
There is a problem with requested appointments. An error is displayed and no requested appointments are displayed. Dentrix tech support was contacted twice about this error. I was informed twice by the “foreign techs” that a senior technician will call me back. I have yet to be contacted by a senior technician to fix the issue. ?Is this what I am paying for??🤬
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Not as happy as I was with the app…
Have made several calls to tech support about this issue and nothing has been done to fix it. The schedule downloads to the app ok, but it’s the only thing it does now. No two-way texts, no appointment requests, and definitely no appointment detail when clicking on individual appointment. Quite frankly, I expected better from this app.
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