1. Home
  2. 💼 Business
  3. Paymentsense Dashboard
  4. Reviews

Paymentsense Dashboard User Reviews

Paymentsense Dashboard
💼 Business

Customer Experience

Positive experience10.0% of reviews
Neutral20.0% of reviews
Negative experience70.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Paymentsense Dashboard Safe?

Paymentsense Dashboard appears mostly safe based on user ratings. AppsHunter Safety Score for Paymentsense Dashboard is 75/100.

This assessment is based on 165 user ratings, with an App Store average of 3.8/5.

Is Paymentsense Dashboard Legit?

Paymentsense Dashboard appears to be a legitimate app. AppsHunter Legitimacy Score for Paymentsense Dashboard is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Billing

Every time I go to the app I tap billing but every time there is a problem and it tells me to come back later. Management don’t seem to do anything as this has been like it for months.
Slash’s9Slash’s9

No billing via app

It’s been over a year and still no bills via the app using iOS app
MrTZMrTZ

Response from developer

Hi, we'd like to take a look at this for you. Please reach out by emailing us at customer.service@paymentsense.com so we can look into this for you.

No use

Downloaded to my I phone wouldn’t let me sign in rang paymentsense and was told basically the app is for my computer not my phone
Westway carWestway car

Response from developer

Hi, thank you for raising this with us. Please reach out by emailing us at customer.service@paymentsense.com so we can look into this for you.

App not working on iPhones

App hasn’t been working on iPhones for two/three weeks. App works on other devices but missing the ease on iPhones to be able to check transactions.
Bayley891Bayley891

Response from developer

Hi, we'd like to take a look at this for you. Please reach out by emailing us at customer.service@paymentsense.com so we can look into this for you.

Unreliable app

This app constantly has issues that you have to contact the company about. You can’t access your data. It freezes all the time and drops out. You can’t print from the app. It does not do what it says it should.
MsJockFrockMsJockFrock

Response from developer

Hi, we'd like to take a look at this for you. Please reach out by emailing us at customer.service@paymentsense.com so we can look into this for you.

Missing transactions

The app doesn’t update correctly and is often days late - Fridays transactions don’t show until the following Tuesday. Any transactions after 6pm don’t show for days if at all. I wouldn’t bother with it. It’s a bit amateur
BumpsidaisyBumpsidaisy

Response from developer

Hi, sorry to hear the app isn't updating for you! Please reach out by emailing us at customer.service@paymentsense.com so we can look into this for you.

Got worse

Used to work with my Samsung but now is junk with an I phone. Not up to date ,does not give accurate information. Think it should be pulled out and redeveloped
niler84niler84

Response from developer

Hi, sorry to hear the app isn't working for you! Please reach out by emailing us at customer.service@paymentsense.com so we can look into this for you.

No billing!!

Apparently when we called Paymentsense a few weeks ago about being overcharged (resolved, by the way) they said they were aware that the ‘billing’ wasn’t working on the app.
Aware…but still not resolved… 🙄
Ruby rules !Ruby rules !

Response from developer

Hi Ruby, thanks for reaching out. We'd like to look into this further for you, please can you email us at customer.service@paymentsense.com?

Billing

Billing section has been unavailable for over a month
NORTH1127NORTH1127

Response from developer

Hi, we're sorry to hear you're not able to access your invoices. Please email us at customer.service@paymentsense.com so we can take a look at this for you as a priority.

Missing Refunds capabilities

The app is quite easy to use however a huge downside is the ability to be able to process a refund from the app like you can with others such as stripe.
RafC5RafC5

App Doesn’t Work

Downloaded the app and every time it logs me in via the web browser but not the app. Tried to speak to the tech department who didn’t know why it was doing that. So technically the app doesn’t work but it works but it doesn’t. Need to speak to Boris to understand if it does or doesn’t.
Asad-AAsad-A

A fundamental bug!

The app pulls information from the processing bank, but does not pull ALL of the information through. So, according to customer support, refund attempts ALL pull through, indistinguishable from successful refunds, whereas only SUCCESSFUL payment transactions pull through, & attempts don’t. At least that’s what they told me.

Ultimately, this means that customers cannot trust that transactions which appear on the app are successful, nor that those not showing haven’t actually gone through. So the app actually tells you nothing reliable, and you end up on the phone to them, on hold, for ages. Again and again and again.
Show more
TrawsonTrawson

Error loading data

Constantly get this message when trying to look for figures beyond the current day...useless
paddy2306paddy2306

Doesn’t work any more

This used to be a really useful tool for keeping tabs on the business. Then it lost the ability to look back beyond yesterday, giving me zeros for previous days. Now I don’t even get the current day, only yesterday. When it worked it would have had 5 stars but it has given up and so have the support team who have failed to resolve the problem.
Show more
Applocator42Applocator42

The update is a mess up

App was working fine
since the new update what look to promise better platform but is full problems
You keep on getting Errors
itzik rothitzik roth

Response from developer

Hi Itzik, We're really sorry to hear you're experiencing issues with the latest version of the app. Could you provide some further details of these errors so we can investigate these? You can reply to this comment or email us at app.support@paymentsense.com, we'd love to hear more so we can get these resolved. The Paymentsense team

Awesome!

Love everything with this new version, billing and transaction exporting really helps!
Jing XJing X

Rubbish

Couldn’t agree more with other reviews. What is the point of having an app when you have to open a secure link in your email. Just as confusing as the website. Very disappointed
SusiegajSusiegaj

It doesn't work for me either

It takes you to page where you enter your email address and than it send you secure link. It works on laptop but not in mobile app. What a shame. Hopefully it will be sorted soon as it is great idea
BranikkkBranikkk

Just sends you to internet page

This app doesn’t work, it only opens a page to enter your email for a secure link, which then opens up a safari tab? What’s the point in having an app?
UndiscoverableUndiscoverable

Paymentsense app

Fantastic, what a difference this has made for my business as I can now keep on top of my incomings & outgoing without any hassle of retrieving a lost/‘misplaced paper bill or the confusing online nonsense that I must go through
Thanks Paymentsense
John customwear ballymenaJohn customwear ballymena