Poorly designed app would not be widely used
It’s amazing that schools use this app. Developers could not figure out how to have same student (different yr)???? Need different email address so when child chg schools or moves on to middle or hs different email needed! Now you can’t even view reports from app it gets emailed. Lunch accounts should be one of the last things that should be inconvenient. Not user friendly at all!
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Response from developer
Hello, Thank you for bringing this to our notice. We deeply regret the inconvenience caused. We will certainly work towards improving our services. (Please delete the app and redownload using our main page https://www.payschoolscentral.com)to update the latest version of this application as we have enhanced the features. Need help with your PaySchools Central The PaySchools Team Phone Support: 1-877-393-6628 Monday – Friday 8:30am to 7:30pm EST Email Support: psc_help@payschools.com
I give up
I’ll just use the website. The simple concept of “ask for FaceID BEFORE logging in” or “people should use password managers and therefore no letters will be TYPED” are too much for this outfit to grasp. Multiple tries of logging in, deleting the last character of the password then re-adding it, only for FaceID to kick in some random time later and log me out has broken me.
Buy a clue, because all these complaints about your app haven’t made you find one.
I’m deleting the app and will never add it again. This app is a crime against humanity.
Buy a clue, because all these complaints about your app haven’t made you find one.
I’m deleting the app and will never add it again. This app is a crime against humanity.
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payforit was much better
Every time I try to use the app it immediately says my session has expired. Can’t access anything on it. And it worked somewhat. OK on my iPhone 6s Plus. Worthless on my iPhone 14 Pro. I have waited two months for the problem to be solved and nothing is fixed yet.
Didn’t work
The app is not allowing to perform any action after login, and immediately logged out and ask to enter username/password and even face id is also didn’t work, have to either login from browser or laptop, very frustrating
Next to worthless
Any school board or school board representative thinking of switching or implementing PaySchools should use their app that is terrible and they will immediately look elsewhere. The audacity to charge a $2 internet convenience fee insinuates that their app is intuitive or easy to use, let me assure you it’s not. Yes you can easily add money to your child’s account but the rest if the features will send you emails of data that could just as easily be shown in the app. This app reeks of a company not trying because they deal with a guaranteed pay source and can easily hold their audience captive regardless of how inept they ares
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Needs updates
I have to uninstall and reinstall this app frequently because I get booted out as soon as I log in.
Along with getting booted out, I get the error message stating that I've been Idle and or logged in past the allotted time and need to re-sign in. Like that's not what I've just done.
The most frustrating thing is that Plain Local Schools only offer this payment method to pay for my children’s lunch.
If they have a deficit the school won't allow them to eat.
How can you offer such harsh consequences when you provide an ineffective resource?
Along with getting booted out, I get the error message stating that I've been Idle and or logged in past the allotted time and need to re-sign in. Like that's not what I've just done.
The most frustrating thing is that Plain Local Schools only offer this payment method to pay for my children’s lunch.
If they have a deficit the school won't allow them to eat.
How can you offer such harsh consequences when you provide an ineffective resource?
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Does not work
Literally everytime I log in, I have 30 seconds of functionality from this app and then it kicks me off, saying my session has expired. I’m trying to see what my daughter has been buying (her balance has diminished pretty quickly, yet with these app issues all I get to do is see her balance. Quite annoying!!
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Does the job
I used this app to put money on my children’s lunch account. It was a smooth transaction. I already had an account and the information was there when I logged in. I do not know why most people are rating this application at a 1 star. This app did what I needed it to do and with no problems. Good job developers!
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App doesn’t show anything important!
I added money to my daughter’s account and she has used it since, but the balance still shows the original amount added. If I want to see a transaction history, I need to be emailed a report?! That’s unnecessary- why can’t it just be viewed in the app?
New App Needed
This is a unfriendly app. I don’t like paying for something and then having to realize 24 hours later you didn’t. It is super hard to figure out what the heck is going on. I’ve paid in my sons lunch three times and still waiting on confirmation and then after two-three days I still have no information. So I assume I didn’t pay correctly. Unfriendly. I will just start writing checks to the school directly to pay for his lunches. This is such a waste of my time!!!
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terrible
Doesn’t let me sign in whenever I do get in it kicks me off before I can even check anything, it’s frustrating every other step I get signed out!! takes forever to complete I wind up adding enough for months at a time just to avoid using this
Horrible User Interface
This application is not functional at all. It is hard to use, often lags, and does not allow for basic actions that you would think an app like this would offer. Zero stars
Can’t transfer funds between students.
That fact that you can’t transfer funds between students is a drag. I’ve had this complaint for years with this app. It’s frustrating when one child has a ton of money in their account and you can’t use any of it to quickly find another child’s account.
Horrible
Every time I go to checked my kids account it says it logged me out for my protection because of being logged in too long or something like that but I was not logged in. I thought this app would be helpful instead of sending money in and guessing how much my kid has or instead of getting a bill because they bought everyone lunch!!! Frustrating
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Sloooow to load…
This app is slow to load when initially opening and then also slow to load going from page to page… it took me 15 to attempt to add money to my students meal account, I finally just gave up! Please fix!
Worst customer service ever
They have a support number and no one will ever answer . There is always a recording that says two people are ahead of you but an hour later it says the same thing . It will ask if you want them to hold your place in line and they will call you back . No one ever calls back . Useless company , app and customer service . It seems like after Covid customer service has really went downhill for the most part with most companies . PaySchools is no exception . My son’s school said call them , they are very nice and helpful. I can’t ever get anyone on the phone to find out .
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Horrible can’t get past the log in
If I could give it a zero I WOULD!!! This is the worst app ever created. I NEVER am able to log in. As soon as I log in it tells me that my session has expired! But I can’t even get past the log in screen to enter payment add fund to my kids account. Horrible design. DO NOT DOWNLOAD!!
I’m raging as I type
This app is complete feces! Had to update the app to use. Wouldn’t accept my password. Hit forgot password. Now it said cannot use current password as new password. 🫠 So I type a variation. Now it says cannot use a password that was recently used… what? I make an entirely new password that I’ll probably never remember and log in. It goes to my page. Thinking I’m in the clear, I try to enter money into my kids accounts, but no. When I click on the amount box it logs me out automatically.
I hate this app and everyone that developed it. FECES!
I hate this app and everyone that developed it. FECES!
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Automatic logout fix!
After having the same problem as everyone else (constantly being logged out 5 seconds after manually logging in) I figured out a fix! Turn off the Face ID login option. This will allow you to login without being kicked out.
Too basic
Basically all you can do in the app is see your kid’s balance, add to their account, or set auto replenishment. If you want to see any history, it forces you to download a report that gets emailed to you - I’d rather be able do see it right on the screen and not have more emails/files unless I need it.
If you have kids at different schools in different schools they both use this platform, you can’t manage them on the same account - you actually have to set up a separate account using a different email.
Not critical, but would be nice to be able to change the icons for each kid for a visual difference between them.
If you have kids at different schools in different schools they both use this platform, you can’t manage them on the same account - you actually have to set up a separate account using a different email.
Not critical, but would be nice to be able to change the icons for each kid for a visual difference between them.
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