Waste of time and waste of money
Please don’t install or use this app it’s been 3days from delivery date every morning i get a msg about my order is on the way delivery and after the whole day i get a msg about our team has tried to reach you but we can’t and from 3-4 days I’m noticing that there is not a single call from delivery boy it’s just rubbish don’t use ut
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This is a one time exception
They do mistakes each and every time I ordered a showpiece. They delivered that without stand and when asked to return, they disagreed to it and further asserted that I am lying. But now they have accepted their mistake gracefully and written “Please consider this as one time exception” What should customers do with these exceptions that showpiece is a waste of entire money. Pathetic service but one thing to appreciate is their replies - consider this as one time exception Wow 🤚
Looters thieves
Looters thieves
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Please don’t purchase here
Order id 14159378719. Don’t purchase from Paytm mall no fair return policy and they rejected my return request without any reason please buy from amazon or flip kart for best experience
Cheater App
Ordered two T-shirt and paid direct from paytm balance, they delivered only one T-shirt, I refused to give OTP at time of delivery as there was only one T-shirt, but delivery man told that there are two different sellers so you will get second T-shirt within 1-2 days, and you have to use same OTP for both delivery. So i gave OTP to delivery man who came with one T-shirt, and at end of day got message that both T-shirt are delivered. I call customer care and email and message also, but they are not listening. Just cheaters nothing else, looting people by new tricks. Request everyone pls dont buy anything from paytm mall
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Impossible to cancel order
Customer service (robot) is referring to Paytm Mall App to cancel order. There the option is not clickable. Very bad service (no person to talk to) and App!
No customer service available to contact
No customer service available to support customers like Flipkart Myntra Amazon they are giving only option and option... I personally suggest to Paytm shopping mall team pls improve to ur service first. But our totally experience are bad
Worst experience ever
This is the worst app ever for shopping. They are trying to get the money from customer and they are not willing to provide the product in return. Sending damaged product and then not even returning them. Their so called investigation is so long that they easily take 15 days just to provide a solution and that too is not going in favour of customer. This is something which is acting like a crab and dragging the Paytm brand to it’s doom. DON’T buy anything from Paytm mall. Don’t spend your money on Paytmmall.
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Bad seller
Every one is cheater here. The seller , the customer service unit . And communication officer . I bought a pair of sandal last month they delivered 1st feb 2021 , that was very very low quality worth less product. So i want to return, but mall said quality issues is not enough to return item. Alash. !!!! What a tragic to me . I purchased the value ₹ 579 . Product i received value near about ₹ 100. So constantly paytm mall and the seller syndicate try to foolish us with hidden rules. I think paytm mall solve the problem. Thank you.
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Very poor customer support
Customer support is very poor now a days. There is no one who can hear customer problem. Customer support no is not working. I have purchased rs. 2000 product from paytm under the return period and they rejected my return request without any reason. And no one is replying on 24x7 customer support. Please do not but anything from paytm. I have told my friends too that do not buy anything from paytmmall. If there is some issue in the product they won’t get it back even when the product will under return period.
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Service is worst
I am expecting the delivery of a parcel since last 3 days . The courier person is never available on calls and neither does he contacts himself. He simply updates my status that i was unavailable and that i have put wrong address. Whereas he does not even try . Who does that ? I even complained to paytm and ecom express but they said they would take action in 24-48 hrs. But no action has been taken . Pathetic . It is really wastage of time and money on buying from paytm
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Don’t waste your time and money
This is a fraud. I have placed a prepaid order and the day of delivery I didn’t get my order but got a msg of order was successfully delivered. I immediately called to provided no of courier boy but not connecting then i asked my security guard about courier boy and he made sure that no one has come here in last 2 hour then i called to helpline and dropped some messages against courier boy. Next day I received a call and i told them my point and requested to match and show me my digital signature, taken at the time of delivery but they didn’t provide me anything even they closed my case without proper investigation. Today again i called to helpline and asked for my refund and order he disconnected the call in the middle. I never recommend paytm mall shopping to anyone.
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Fastag
I ordered one fastag. At the time of ordering it did not ask for uploading the required documents. As i got the fastag it was not working as the documents were not uploaded. I asked a lot of times but no response from their side. Whenever i call its customer care atleast 10-12 minutes i have to wait. Most of the times their call gets disconnected. Whenever the call connects they assure me to resolve my issue. Still i did not get any resolution. TOTALLY USELESS SERVICE.....!!!!!
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Very bad and poor service
Om 22 june 2019 I have order sunflame 60 cm stainless chimney but instead of chimney I have received a Gass burner after many massages at last I got the refund but again their dp same things on 23 September 2019 I have order iPhone 11 pro mobile cover and I got another model cover instead of iPhone 11pro. It’s a very bad service and purposely doing the same mistake again and again. Better improve ur service or just close down ur Service. You guys r cheating the customers.
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Worst company
We have ordered some items from paytm mall and because the quality and sizes are not upto the mark we had to return some of them. It’s all as per return policy only. All t&c have been checked.
But paytm mall has rejected returns saying that some automatic BOT has flagged our account of misuse and can’t return our money back neither replacements are allowed.
This is absolutely way of cheating and taking money from customers without informing upfront if really there’s a mistake from us. We have seen the history and nothing major wrongdoings from our side nor more no of transactions also.
But paytm mall has rejected returns saying that some automatic BOT has flagged our account of misuse and can’t return our money back neither replacements are allowed.
This is absolutely way of cheating and taking money from customers without informing upfront if really there’s a mistake from us. We have seen the history and nothing major wrongdoings from our side nor more no of transactions also.
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Worst, They fool their Coustmers, worst coustmer care!!!
Paytm Mall is Providing fraud information!
In the description it was clearly written that the product undergoes Fast delivery 8-12 days.
And when the product was purchased it automatically changed to 18 days, when called the coustmer care they said that this particular doesn’t undergo fast delivery. Fully Fraud. Never Trust Paytm Mall. After 20 days too I have not received the product and no response from their coustmer service !!
Never Go for Paytm Mall.
In the description it was clearly written that the product undergoes Fast delivery 8-12 days.
And when the product was purchased it automatically changed to 18 days, when called the coustmer care they said that this particular doesn’t undergo fast delivery. Fully Fraud. Never Trust Paytm Mall. After 20 days too I have not received the product and no response from their coustmer service !!
Never Go for Paytm Mall.
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Bhosidike tum b duboge ek din....trust tod ke koi b upar nehi gaya hai...
1st they given me a different colour product in place of my choice colour but after receiving I kept it thinking of “chalo koi nehi rakh lete hain” but when I used it I found it defective. Then quickly I requested for return but the courier boy denied to receive the return as it was of dufferent colour I have ordered. Seriously I felt so embarrassing and furious about that behaviour and I called customer support immediately but they took 27days to resolve my problem and for refund
So please dont buy any product...fraudulent company it is
So please dont buy any product...fraudulent company it is
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Worst Ever Customer Service, Specially Supervisor AMAN
The most pathetic customer service as compared the any other website! I called their helpline multiple times just to get 1 invoice for an old purchase. These guys were not able to access it despite giving the Order ID so many times. Finally, the call was transferred to supervisor AMAN, who was so so rude! He shouted at me saying he can’t access it and gave me some other Paytm numbers where also, no one was reachable and helpful at all. Just like government departments, they keep you sending from 1 helpline to another and none of them can help.
But worst was this supervisor AMAN who literally made my cry!
I swear to never order on Paytm ever again!
But worst was this supervisor AMAN who literally made my cry!
I swear to never order on Paytm ever again!
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Cheater worst app
I have ordered thermal wear and socks. They are showing items are delivered but it not delivered yet when we call on customer care they had put some fix static audio. Then I have to mail them after so many troubles finaly when I able to talk to them they said time up we can’t proceed further. They took my cash but still I didn’t receive my item they showed me fake sign of somebody & told me it is already delivered😡🤬 I lost my money and didn’t get items too 😣 Never ever buy from this cheaters!
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Frauds
I had ordered a product and it was damaged when delivered. I immediately lodged return. It’s been a week I m calling the customer to arrange for my product, no one has come pick it up. It’s such a fraud app that my return has been rejected. Their service is so poor. It was first and indeed the last order from here. I would never recommend any one to shop from it. Instead, I would discourage as much as people as I can because this app is fraud. Even when I m calling their customer care number, my call is not going through. Such a big fraud app. Please don’t buy anything from it ever.
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Paytm Mall is losing it’s credibility
These days, doing transactions using paytm mall is very scary. They do partial delivery and shows that full items are delivered. Customer care support is not worthy and don’t care about customer.
They are cheating customers and I am one of those customers.
Please don’t place order else you will be responsible for your lost.
They are cheating customers and I am one of those customers.
Please don’t place order else you will be responsible for your lost.
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