Barely works
I’ve been using this app for about 4 months now and it has been horrible. It works ~20% of the time. At first I thought maybe my WiFi connection was bad but no matter where I am it never works. Constantly crashing, lagging cameras, blank screens. This app needs a lot of work.
Poor quality
Prior to the most recent update, although the app was not the greatest, it was better than the current state. I have never logged in & the app not freeze since the latest update. The video feed freezes but the timer does not stop. I’m unable to rotate my phone to view full screen anymore. Too bad there wasn’t an option for 0 stars. The app should function more often than being dysfunctional.
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Update broke things
The Support Ticket form is broken so you can’t even report all the issues with the app now
Poor quality
Since the latest “update”, the app has been even more glitchy. You get no more than two seconds of viewing before it freezes however, the countdown for viewing minutes continues. No more sideways viewing as the screen turns black and shows the cameras not functioning a great amount of times. Unable to submit a ticket on the app for help. Tried logging into the website for viewing and it appears to only be for the centers. Total waste of money at this point.
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Was okay but update screwed it up
After updating the app about a month ago, on my iPad when I turn it to landscape it doesn’t work properly. The video frame cuts in half and stays in portrait even tho it’s in landscape.
