PBTCare Reviews: Is It Legit?

PBTCare
PBTCare
JABATAN DIGITAL NEGARA (JDN)

Customer Experience

Positive experience3.6% of reviews
Neutral5.5% of reviews
Negative experience90.9% of reviews

~ Based on 55 written reviews from the US App Store.

Is PBTCare Safe?

Not enough ratings yet to assess PBTCare.

Is PBTCare Legit?

PBTCare appears to be a legitimate app. AppsHunter Legitimacy Score for PBTCare is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rubbis

Please make it working

Registration

Could not even register

Good progress

I dont know why the rating is too low..i made 2 reports and each report settle within 1 week..each report settled by different majlis authority..i will make another reports and update here

Not functional

Email registered but cant login. Useless

Email been registered

Rubbish app
Don’t waste time to download,u can’t even register

System

Siapa flutter developer buat apps ni? Malu la wei auth dan route navigate tak configure elok. Kau tak QA properly ke

Add Feedback Option

Please at least add feedback option so user can feedback whatever update should be made to the app. I’m a software engineer myself and this is a very basic feature an app should have. Government app should be more professional as I believe the budget should be enough. Unless.. the money went somewhere…? I would love to help give feedback on the app. Please also hire someone with good english for the app development
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seem like nobody responding

Early this week I made complains regarding parking spot that has been parked with broken cars, it seem my complaints got no respond either from MPPJ site, the apps should indicate “in progress” or “ongoing” so user will know their status complains.

I dont know how long it gonna take but I believe will take more than 1 month based on other review, please improve.
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No Response

No Respond at all after a month of time 🤦

Submit complaint but not appear

Only works when taking picture use camera on the spot instead of taking picture and upload from phone. Tried many times, did not work.

Another problem:
No effort for uncontrolled pigeons breeding. Only replied saying "Tangkapan gagal".

Apps keep loading

Apps keep loading when submitting the complaint. Try few times submit but still loading. Please look into this

Aduan

Not able to write complaint. It keeps loading like crazy. Useless app.

To long to load a complaint

I was trying to submit a complaint and the loading takes forever and was never completed everytime

Not functioning

The complaints issue through this app was not updated

Not working

Doesn’t seem to work. I’ve made complaints but it’s not submitted. Been trying a few times but still not working. What is wrong with this app? Is it still functioning?

useless apps

Despite multiple attempts, the app has been unresponsive, frequently stuck on loading screens, and does not allow me to submit complaints successfully.

As this app is meant to facilitate public engagement and issue reporting, its inefficiency defeats its purpose. I urge KPKT to address these technical issues promptly to ensure taxpayers’ money is well spent on functional and effective digital solutions.
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Log in

Cannot register or log in account

a mega makan minum project

at the beginning ok to use, but now totally c boleh pakai

After submit but no record found

So many bad review about this apps but no take any action..aiz

Unable to upload picture in the app

There is some trouble when uploading the picture when submitting the report.