Medication auto refill
The website says auto refill means the day before or the day of the medication should be ready for pick up being this epilepsy medication. It’s imperative that I have it on the day , not 48 hours later. This medication is not a barbiturate. It’s a medication to help control my epilepsy so having to wait 48 hours after I’m completely empty of this medication makes zero sense. It puts me at a huge risk. And I don’t think that’s fair.
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It has lots of issues
I can’t remove pharmacies from years ago and it keeps asking me choose
It gives errors
It hangs
It gives errors
It hangs
Troubles abound
I can’t login reliably, stay logged in, or add prescriptions. For me it’s be a complete waste of time.
Much Improved App
Much better interface and functionality than the previous app. Is aware of pending refills and suggests them to be added to requests. Much more responsive as well.
Love refills but not notifications
I love doing my refills through this app. I seem to get strange notifications for nothing. I don’t like that. I don’t like having notifications when there isn’t anything being notified.
Awesome service
PC health app is so convenient. It’s just awesome
Bad with prescriptions
The app that I’m supposed to use to communicate my prescription needs with my pharmacy is very buggy. Prescriptions I need sometimes disappear from the list. Prescription refills that I have ordered refills for are left on the list as having been ordered but not updated, some for nearly a year.
I need a pharmacy app that I can rely upon, like the medications I need to live my life.
I need a pharmacy app that I can rely upon, like the medications I need to live my life.
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Tech support
Lousy tech support, they say they’ll help fix your issue then they do not. App is useless when you can’t access due to lack of support.
Prescriptions
Not all my prescriptions show up for me to submit refill requests. I have to call the pharmacy to get them refilled. I might as well just call for all of them.
Easy, but slow
Turn around time to fill is longer than calling it in.
It’s lost some of my prescriptions
Makes you jump through hoops to sign in, look things up and it’s lost half my prescriptions! No health challenges for points. Used to be a great little daily app I’d visit.
Constant AD Notifications
I’m getting 1-3 notifications per day asking me to try the new AI chatbot. There is no way to restrict notifications to RX refill updates only, you must also accept advertising and promotional notifications
Spam notifications
I was advised by their support team to switch from the Shoppers app to this one after I complained about receiving daily spam notification messages. However, in the past month, they have begun sending the same type of notifications via this app. Multiple times per day. The only way to stop receiving these messages is to turn off all notifications, including those for prescriptions. This renders the app completely useless for users who only intend to use it for legitimate health matters. If they don’t add an option to customize the notifications, I will unfortunately have no choice but to switch pharmacies.
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Face ID not working
Sign on with Face I’d not working
Spam notifications
Now seems to send multiple spammy notifications per day, trying to sell you stuff with only the option to disable all notifications - including refill notifications and etc
Terrible App
My pharmacy closed down and my prescriptions were transferred to shoppers, both of them are under Loblaws/PC health. Numerous times I have tried to have my prescriptions transferred to shoppers pharmacy but the app will not save the changes and it doesn't even have my current insurance policy but there is no way to update it online or in the app. I went there and the pharmacist input all the correct info in their system and yet my app still defaults back to the pharmacy that closed down. It does not save changes and also every time I log in it makes me go out of the app to sign in with PC account and says to enable touch ID and I do but of course it didn't save that either. EXTREMELY FRUSTRATED with the entire app experience!
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Sign in over & over
Asks me to sign in with faceid again and again you updated apps are too complicated resulting in dropping the app ang going to store
Logging in
Takes me 2-3 tries to get logged in. Keeps cycling back to “Enable Face ID” and asking which account to use.
Lora
The app is helpful and easy and efficient
Renewing my Prescription
This PC Health makes it convenient to renew my prescription without having to go to the doctors office. Shoppers drug Mart contacts to doctors and makes life easier for their clients.
Thank you.
Thank you.