Poor customer service
I bought this extremely expensive (past the trial week) software hoping for some actually smart features like batch processing. When I asked the company, no one got back to me. My time is valuable and this program and publisher wasted it.
3 stars because it nominally does what promised but come on, don't be run of the mill
3 stars because it nominally does what promised but come on, don't be run of the mill
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I have paid for this
I have paid for this and I can’t even edit words and put water marks on notes and I asked for my money back and rejected giving my money back. But this doesn’t know how to use this app.
My Mistake
This program did not seem to work at first but now seems to be working fine.
Couldnd't find a way to cancel & didn't work
I asked for a free trial aware that I would be charged if I didn't cancel. Used it 5 minutes and ended up typing the simple 10 page text document. Tried to cancel before the trial ended, but couldn't figure out a way to do it. Next day a pending charge. Sent an email that I want to cancel that day. Don't know if I have to pay this for the rest of my life since there is no place to get into my account until the charge goes through.
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In-App Purchases?
You should rename "In-App Purchases" to "In-App Extortion."
The ONLY way to take advantage of your "FREE" service(s), (I assume there's more than 1 service...) is to start a trial subscription.
Gotta do better than that if you want to attract honest-to-goodness paying customers, folks. And it starts with etiher: > 1. Telling the TRUTH to potential customers about what to expect BEFORE the download; and >2. Providing an actual free (basic, yes, but free - as advertised) service.
Uninstalling. Immediately.
The ONLY way to take advantage of your "FREE" service(s), (I assume there's more than 1 service...) is to start a trial subscription.
Gotta do better than that if you want to attract honest-to-goodness paying customers, folks. And it starts with etiher: > 1. Telling the TRUTH to potential customers about what to expect BEFORE the download; and >2. Providing an actual free (basic, yes, but free - as advertised) service.
Uninstalling. Immediately.
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