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Response from developer
Thank you for the 5-star rating of our PDF scanner app, which enables you to efficiently scan and manage your documents. If you have any wishes or suggestions for improvement, we look forward to your feedback. Thanks again, and we hope you continue to enjoy using Docutain!
Große Mängel in der Suchfunktion
Die Datenbanksuche, also die Suche nach den gleichen Begriffen, Daten und Zeichenfolgen über alle angelegte Dokumente hinweg ist dagegen mangelhaft. So entsteht der Eindruck Dokumente wären gelöscht worden und deswegen nicht auffindbar. Hab das Problem beim Service angesprochen, es wurde allerdings nicht als Problem gesehen. Schwer nachvollziehbar dabei ist, warum nicht der perfekt arbeitende Suchalgorithmus für die Dokumentensuche nicht auch für die Datenbanksuche angewendet werden kann. Wenn ich nach einem Begriff suche, dann erwarte ich das mir Docutain wirklich alle Dokumente in der Ergebnis-Liste anzeigt in der der Begriff vorkommt, egal ob in 10 oder 1000, und nicht nur in einer Auswahl an Dokumenten bei der man nicht weiß warum das eine aber die 5 anderen nicht. Für den Privatgebrauch zu verwenden wenn man zusätzlich mit Schlagworten und Datumsangaben arbeitet, für den professionellen Einsatz mit den Mängeln in der Datenbanksuche leider unbrauchbar.
Wenn die Datenbanksuche so funktioniert wie die Donumentensuche gibts gerne 5 Sterne.
Response from developer
Vielen Dank für Ihr ausführliches Feedback. Es freut uns, dass Sie die Suche innerhalb einzelner Dokumente positiv bewerten. Bei der Organisation setzt Docutain bewusst auf Schlagwörter, da diese eine flexible und effiziente Möglichkeit bieten, Dokumente thematisch zu strukturieren und schnell wiederzufinden. Dennoch sollte natürlich auch die Datenbanksuche problemlos funktionieren. Da Sie bereits mit unserem Support in Kontakt waren, senden Sie uns bitte Ihre Ticketnummer, damit wir den Fall erneut prüfen und gemeinsam mit Ihnen klären können. Ihre Rückmeldung hilft uns, Docutain weiter zu verbessern.
simplesmente péssimo
Response from developer
Thank you for your feedback. The one-export-per-day limit is a restriction of the free version. While the subscription unlocks additional features, the core functions remain available for free. Please contact our support team directly at “support@docutain.de” regarding this technical issue so that we can assist you as best as possible. We want to ensure that Docutain works as intended for you.
Bom
Response from developer
Thank you very much for the 5 stars! We are happy to see that you are satisfied with our PDF scanner app, allowing you to scan and manage your documents efficiently. Thanks again, and we hope you continue to enjoy using it!
Ótimo
Response from developer
Thank you for the 5-star rating of our PDF scanner app, which enables you to efficiently scan and manage your documents. If you have any wishes or suggestions for improvement, we look forward to your feedback. Thanks again, and we hope you continue to enjoy using Docutain!
Impossível de cancelar
Response from developer
Thank you for you review. Subscriptions are managed directly through the Apple App Store, so cancellation must be done there. You can cancel anytime via your Apple ID settings under “Subscriptions.” If you need help, feel free to contact us at support@docutain.de.
Muito bom
Response from developer
Thank you for the 5-star rating of our PDF scanner app, which enables you to efficiently scan and manage your documents. If you have any wishes or suggestions for improvement, we look forward to your feedback. Thanks again, and we hope you continue to enjoy using Docutain!
Não gostei
Ótimo
Response from developer
Thank you for the 5-star rating of our PDF scanner app, which enables you to efficiently scan and manage your documents. If you have any wishes or suggestions for improvement, we look forward to your feedback. Thanks again, and we hope you continue to enjoy using Docutain!
Terra
Response from developer
Thank you for the 5-star rating of our PDF scanner app, which enables you to efficiently scan and manage your documents. If you have any wishes or suggestions for improvement, we look forward to your feedback! Thanks again, and we hope you continue to enjoy using it!
Bom
Response from developer
Thank you very much for your review! We are happy to see that you are satisfied with our PDF scanner app, allowing you to scan and manage your documents efficiently. Thanks again, and we hope you continue to enjoy using it!
Experiência
Response from developer
Thank you very much for your great review! We are happy to see that you are satisfied with our PDF scanner app, allowing you to scan and manage your documents efficiently. Thanks again, and we hope you continue to enjoy using it!
Ótimo!
Response from developer
Thank you very much for your positive feedback! We’re delighted to hear that you’re convinced by the ease of use of our app. Thank you for using Docutain, and we hope you continue to enjoy scanning and managing your documents!
Fui cobrado três veses no mês de novembro 19,90 por três veses aonde a propaganda dizia esse valor m
Response from developer
Thank you for your review – We're glad you find the PDF creation helpful! Please contact our support team at "support@docutain.de" so we can check those charges for you and assist further.
Quero cancelar
Response from developer
Thank you for your feedback. If your subscription was purchased through the App Store, it must also be cancelled directly there. We would greatly appreciate if you might consider updating your review, as the problem is not related to the product itself. If you need further assistance, please feel free to contact us at support@docutain.de – we’re happy to help.
Durchdacht und perfekt gemacht!
Perda de tempo
Response from developer
Thank you for your feedback. We are sorry to hear that you are experiencing technical difficulties. Please contact our support team directly at “support@docutain.de” so that we can assist you in the best possible way. We want to ensure that you can use Docutain without any problems.
Muito bom
Response from developer
Thank you very much for your kind words and appreciation! We’re happy to hear you’re satisfied with Docutain. It seems the 1-star rating may not match your review. If this was unintentional, we’d be grateful if you could adjust it. We hope you continue to enjoy using the app!
Adorei
Response from developer
Thank you for the 5-star rating of our PDF scanner app, which enables you to efficiently scan and manage your documents. If you have any wishes or suggestions for improvement, we look forward to your feedback!
Quero cancelar
Response from developer
Thank you for your feedback. You can cancel the 3-day trial directly via your App Store subscriptions. If you need help or have questions, please reach out to us via a support ticket at support@docutain.de. We’re happy to assist!
