Peak Pharmacy by Healthera User Reviews

Top reviews

Prescription

It is a lot easier to get my order and I also help my wife with hers

Utter rubbish

Seriously! Had an email regarding the issues with this app so I replied to the email with the relevant information and now Healthera claim they haven’t heard from me. Is there any wonder the app is so awful when the customer service is worse than useless. Just to add I’ve tried the email support and that doesn’t exist, it just gets worse.
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Failure

I’ve had this app for about a year now, and only ONE time has it actually worked

Poor

Sorry but the app doesn’t recognise the pharmacy I use which I find bizarre

Difficult to use

We never know when the order has been received and ready

Won’t work from the start

Just tried to register
Says email link to verification already used
Just utter utter trash
The same as what level of service I expect from peak pharmacy
Chemists rubbish. It’s no surprise that app is too
I’ll go elsewhere

Does not work!

Set everything up and scheduled my prescriptions and after 2 weeks no one at the pharmacy knows where the order is or how to get it through the system! Going back to using the NHS app.

So much easier

An easier way to order tablets so I don’t forget when they need ordering

Awful

From the moment I registered I was bombarded by relentless messages telling me I hadn’t ordered a repeat prescription yet. It wasn’t due!

Then they repeatedly asked me why I hadn’t ordered. Was there anything they could do to help? Did I know that the app was useful for so many other things?

The one thing I wanted was to be notified when my prescription was ready to be collected at the pharmacy and that’s the one thing they didn’t tell me, but it was the main benefit to me of registering to save going to the pharmacy only to be told it wasn’t ready.

Not for me. I’ve deleted the app and will order through NHS app or my surgery app as I did previously.
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Reprat prescriptions.

The app fails to take account of ‘Batch’ prescriptions and every time I order it sends a request to my Doctor wasting their time.

Repeated prescriptions

So easy and convenient to order prescriptions. I am not savvy with technology but I have to say this one is easy.