Pebblebee Tracking User Reviews

What users say

Top reviews

They eventually stop working

I bought these to track my Dads car (long story, don’t worry about it) and they worked for a few months but one day they just stopped updating the location. Same thing with the one I put in my wallet. After a while they just stop updating. And It’s not the battery either because it still displays how much battery charge is left. They just don’t show where the items are anymore
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Response from developer

Hello Stapezz, we apologize for the inconvenience. Can you please update your Pebblebee Tracking app with the latest version? Please reach out to support@pebblebee.com if you are still seeing location issues. We appreciate your feedback!

Neither reliable not useful

Wallet tracker stopped working after one charge, not that you would know because the app updated and removed all of my devices and refuses to reconnect. Dont waste your time or money.

Disappointed

Service is without a doubt, disappointing.

Awful

I hate this app, and I wish I never bought these trackers. I really hoped they would be better than AirTags. :-(

Can’t find device from phone

I an trying to track the Pebblebee from my phone. It won’t bring device up under my device list on phone screen. Also when looking at map north is south and vice versa. App is currently up to date. Plz advise. Thx

Response from developer

Hello, we are sorry to hear you are experiencing issues with the Pebblebee Tracking app. Have you tried to pair your device again with the app after a factory reset of the device? Please email support@pebblebee.com for more assistance and so we can get you up and running. Thank you.

App

App never works for me

Not working

I have had mine for 5 years now and it doesn’t track anywhere, it always says my keys and wallet is at home. I was able to track them all the time. Not nothing. Not happy

What’s the point?

The finding in find my doesn’t even work. So frustrating and also impossible to reset

Doesn’t detect, frustrated, waste of time

Doesn’t tête-à-tête

Not worth the money

Devices extremely difficult to reset. Not worth the time and effort. I do not recommend.

Continually disconnects

As soon as my contract is up I am done and will buy AirTags. The devices continually disconnect. Right now I am at the airport and can not get anything but the map screen…can’t see my devices, can’t access account information etc. Don’t waste your money on this device.

Need restart after updating

The app would either not display your trackers and other functions disable. Deleting and reinstalling would just be an infinite loading screen until restarting your iPad.

Response from developer

Hello there! Thank you for bringing this to our attention! We're already looking into this issue. Kind regards.

Updates are impossible

I have a card and two keychains and all have firmware updates and every time i try to update there is an error message saying to check connection and charging. All permissions are on.

Response from developer

Hello Kyky45, sorry to hear you are having an error during the firmware update process. Please reach out to support@pebblebee.com so we can assist you better. We are confident we can get you up and running. Thanks.

Unlinks devices

It’s nice when it actually works but half the time it unlinks my devices and then the app is useless.

Can’t log out or log in

The app is no longer functional

Even in the future nothing works

My favorite line in any movie. This one from Spaceballs. Great concept. Unfortunately doesn’t really work.

Doesn’t work anymore

This app used to be great. But the latest update wiped out all my existing device. Won’t let me add any of them back.

Suggestion

It is hard for me to find how to turn my tag on and off in the manual. I installed it fine on my iPhone but can’t find how to turn it off. Push twice and hold, push 3 times and hold just push twice quickly?????
Thanks

Response from developer

Hi there! The trackers cannot be turned off unfortunately, but please reach out to support@pebblebee.com so we can help you disable it. Best regards!

Need to get an email to log in

Such security over kill, makes the app less user friendly. And pebble doesnt locate as well as my old tiles did.

Does not work well

This thing doesn’t not work well!