Login issues
Why is it on the last day of every month after a certain time you can never log in ?!
Not working
The app was working fine now it just crashes
Log in issues
Why is it on the last day of every month it rejects your credentials to log in ??
I can never log in
I can never log in
Stopped Working 9/27/22
‘Cannot validate your login credentials’ to paraphrase the error each time I have tried to login today - About 3 times to no success. Please fix so I have access to my money, thanks!
Not working
After log in APP just crashes - has been this way for months & looks like they are never going to fix it. PAFCU is great but this really lets them down big time
does the job
it shows my money
Mobile Deposit
Its’s too tedious to use the Mobile Deposit feature. Keep getting error and to keep trying; frustrating.
Needs so much improvement
This app needs a lot of improvement. You ask 5 security questions if the person get the first one wrong you continue to ask the same question. Taking pictures to deposit checks horrible on this app it shows you a clear picture and the app turns it to trash. Have trouble loading my information many times which shouldn’t be a issue. Long story short the app developer or developers need to go back to square one to fix this app.
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Still not working I need help
I’m having problems paying my bill it’s saying this feature is Unavailable at the moment contact customer service and now it’s saying that I can’t log in because my account information is incorrect and the can’t find me in the system
Very slow and buggy
Please fix bugs. Mobile deposit saves time and covid exposure-a must nowadays!
SugarBear
It doesn’t work properly, it always freezes or shuts down. This needs to be fixed.
People’s alliance
I love how convenient this has become thank you very much
Highly appreciate it
Highly appreciate it
Worse online banking app
This app constantly crashes which is so annoying. It constantly tells me I can’t make transactions within my accounts even though i do have money. Also it signs you up for services you never agreed to and they just end up taking your money for that service each month without your consent. Overall, not satisfied
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not functioning
getting an error report, unable to sign in, even after updating app. So annoying!
Response from developer
We apologize for the inconvenience. Please call us at 631-434-3500 from 8:00 AM to 4:00 PM, Monday-Saturday. We will be happy to assist you getting back online.
Best app
Conviniwnt and easy to use
time saving
it is easier because it saves time
Needs Work
Checking my balance works pretty well but the problems start when I want to glance at my transactions. For example, clicking on my checking account link — 90% of the time it doesn’t work and I get a pop-up message that says “An error occurred,” along with a phone number advising me to call the bank — super annoying! Every time there’s an update to the app I get hopeful that the bug will be fixed, but it never is. I mean if you’re going to make a banking app, do it right.
Rant: This bank also signs you up for services without your knowledge, just so they can extract money from your account — when I checked my account transactions on the app (in a rare instance when the app was actually working properly), I noticed a suspicious $5.00 charge. I called the bank to get more info and was told that I was signed up for a financial service that the bank offers. I complained that I never signed up for anything and the person on the other end had the gall to tell me that I probably mistakenly “signed up by clicking something on the site.” Nonsense! I kindly asked to have my money credited back to my account, which they did, but was told that I have to go to the bank to sign paperwork in order to remove myself from a service that I never signed up for. Ridiculous. I loathe sneaky, money-sucking bankers who try to nickel and dime me.
Rant: This bank also signs you up for services without your knowledge, just so they can extract money from your account — when I checked my account transactions on the app (in a rare instance when the app was actually working properly), I noticed a suspicious $5.00 charge. I called the bank to get more info and was told that I was signed up for a financial service that the bank offers. I complained that I never signed up for anything and the person on the other end had the gall to tell me that I probably mistakenly “signed up by clicking something on the site.” Nonsense! I kindly asked to have my money credited back to my account, which they did, but was told that I have to go to the bank to sign paperwork in order to remove myself from a service that I never signed up for. Ridiculous. I loathe sneaky, money-sucking bankers who try to nickel and dime me.
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Response from developer
We apologize for the inconveniences you've faced. We are constantly working along with our partners to improve our app. If you'd like to discuss this further, please call us at 631-434-3500 x 261 from 8 am to 7 pm Monday through Friday or 8 am to 4 pm Saturday.
App Crash Loops
Ever since updating the app, I cannot log into my account, it goes into a crash loop. Please fix ASAP!
Enjoyable
Very convenient banking
Makes banking easier!
Stable, provides info I need, does mobile deposits. Thanks PAFCU!
