Outdated
It loads quickly enough and has Face ID, but it’s missing things like debit card controls within the app or the ability to add your card to a digital wallet from within. Every other bank or even prepaid card I’ve used has the option to order replacement cards, toggle your card on or off, and add the card to digital wallets right from within the app.
This looks like it would have been okay in 2015, but it’s missing a lot of what makes modern banking apps worthwhile.
This isn’t a review of the bank itself - just the app.
This looks like it would have been okay in 2015, but it’s missing a lot of what makes modern banking apps worthwhile.
This isn’t a review of the bank itself - just the app.
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Photo Deposit
Would you please fix the photo deposit so it will actually work! Half the time it doesn’t and since you have to write that Mobile Deposit Only on the back the bank won’t take it when you try to deposit it.
Needs improving
Love the app….. when it works. There are times when I try to login and it never logs in. It just buffers and this can last for hours. When it does this I have to delete app and reload, which can be frustrating!!!
Pretty basic. A little lacking
It'd be very helpful if there was an option to enter checks written on the account that would automatically deduct the amount. The check number and amount with the ability to add personal notes. I also bank with USAA and their mobile app has this feature. It's super convenient.
Not Happy
I’m not happy with this app. Wells Fargo app is better.
Don’t ever forget your password...
Not sure if this is the poor quality of the bank or the poor functions of the app and website, but either way it will not do anything when you click “forgot password”. It just goes to a screen asking for your user ID. Then it takes you back to the log in page... basically taking you in circles.
So now you have to call for help, but in my case I can’t get help over the phone, so I have to go to the bank.... which is not open... so tomorrow, but I have to work the same hours...... see the problem here PEOPLE!!
So much for fast and quick online banking...
So now you have to call for help, but in my case I can’t get help over the phone, so I have to go to the bank.... which is not open... so tomorrow, but I have to work the same hours...... see the problem here PEOPLE!!
So much for fast and quick online banking...
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Wonderful App
This is a wonderful app and everything is easy to find and use.
Love!
Love to bank on the go!
App & Banking
App is terrible and I can no longer access it because they have made an update and when I go to the App Store it carries me to the same app that I have. I have had many problems with this bank. Having a Discover debit card is terrible. Some places I go to will it take it.
New version not working
Keeps taking me to a page telling me to upgrade even though the upgrade has already been completed.
App update
Says I have to update app in the App Store. Went there can’t find where to update.
Photo Deposit Not Working
Keeps telling me (when trying to take photo of check) that I need to exit split screen. I don't know what that is on my phone. Fix please!!!!
Photo Deposit is Glitching
I use this app frequently. Very helpful, but today the photo deposit feature started giving me an error telling me that I could not be in split screen mode, of which I know nothing about. Five star rating for this app if this was working properly.
Worst.
Slow, freezes, just being completely ridiculous. Won't let me log in anymore. Every time now it tells me to get an access code, so I do, and even though I type it in right every time, it tells me my account is now locked. But then I just go to the website and I'm fine. Just save the bank's website in your Safari bookmarks. The app isn't worth it.
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Getting worse
App has been taking forever to login the last two weeks and haven't been able to login at all the last three days, even today after the update, just sits loading. Having to login to my computer every time I want to check my balance or transfer funds is no fun at all. Might be time for a banking change!!!
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Unable to download
Since the upgrade I am unable to download or view my account. Not very good as of right now.
Can't Login
Keeps telling me to visit App Store to update, but there is no update! Can't login!!
Loved now hate
Can't login anymore
Great app! Just one issue
I really love this app. I love being able to see all if my activity whenever I need to. My only issue is the secure access code. Every time I try to log in, it requires me to enter a new code. Even though I tell it to register my device every time I enter the new code. Just started this last week. No problems until then. Otherwise would have given 5 stars.
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Issues with update
Haven't been able to log in since the update!!
