What’s the point?
I’m in a Pepe’s store and there are signs everywhere to use the app and get 10% off your first order.
But the app adds a 99p service fee which, even with the 10% discount, would make the meal more expensive than buying in store.
I assumed the app would be like Greggs or Costa, that you can accrue loyalty points and earn rewards. But no … it’s literally just an app that allows you to order exactly the same as you would in store, but charges you more for it. Why on earth does this app exist?
But the app adds a 99p service fee which, even with the 10% discount, would make the meal more expensive than buying in store.
I assumed the app would be like Greggs or Costa, that you can accrue loyalty points and earn rewards. But no … it’s literally just an app that allows you to order exactly the same as you would in store, but charges you more for it. Why on earth does this app exist?
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I walked into Pepe’s, not knowing what I’d find
I walked into Pepe’s, not knowing what I’d find,
Just another wee meal, just another wee time.
But then came the rice box, glorious and grand,
The greatest creation known across the land.
The chicken was juicy, the rice was just right,
The sauce hit my taste buds with pure delight.
One single bite and my whole world changed,
My life before Pepe’s now feels kinda strange.
I used to have dreams, I used to have plans,
Now I just think about chicken in my hands.
Forget all the riches, forget all the fame,
Nothing compares to that beautiful meal.
It healed my soul and it brightened my day,
It chased all my problems and worries away.
So thank you, Pepe’s, for the box of my dreams—
You changed my whole life with your chicken and greens.
And if anyone asks what true happiness is,
I’ll simply reply with a smile on my lips:
“Get yourself a Pepe’s rice box, mate—
It might just change your life too.”
Just another wee meal, just another wee time.
But then came the rice box, glorious and grand,
The greatest creation known across the land.
The chicken was juicy, the rice was just right,
The sauce hit my taste buds with pure delight.
One single bite and my whole world changed,
My life before Pepe’s now feels kinda strange.
I used to have dreams, I used to have plans,
Now I just think about chicken in my hands.
Forget all the riches, forget all the fame,
Nothing compares to that beautiful meal.
It healed my soul and it brightened my day,
It chased all my problems and worries away.
So thank you, Pepe’s, for the box of my dreams—
You changed my whole life with your chicken and greens.
And if anyone asks what true happiness is,
I’ll simply reply with a smile on my lips:
“Get yourself a Pepe’s rice box, mate—
It might just change your life too.”
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Slow, no offers, don’t know the point of this app
Not sure why this app has been created, it’s super slow, no benefits, no discounts, just takes email ID as info
£0.99 service fee???
I did order from app to collect and they added 0.99£ for the service feee!! Its scam!
Terrible
Can’t even sign up since the phone verification doesn’t even work
Bad app
Food is good but the app is ridiculous what is the point of using an app which means you have to pay more than it would could in store. I wanted to collect my food but there is a service fee. Who needs a service fee the tablets in store. Don’t have one but for some reason they do. Also loyalty programs aren’t accessible to be connected once on the program. Other chains like McDonald KFc Taco Bell are all able to do so but Pepe’s can’t for some reason.
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Ridiculous
It’s just a blank white screen. Nothing loads after installation. iPhone 16 Pro, iOS 26.2.1
I love pepes
As I was strolling alone with no purpose in life I walked past a Pepes and thought a last supper would be nice before I go forever. I looked up best Pepes meals and instantly the Pepes rice box caught my eye with the amazing reviews. As I waited and waited I became angry then they shout order 23 my order as soon as it arrives a smile comes across my face first time in as long as I can remember as soon as I poured the garlic mayo and put the exotic mango and hot fusion in my mouth my life was complete and I had a purpose and since then I always order pepes thank you and I love you pepes
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Good food bad app
Food good app bad
Appreciate
Nice place xcelent service nd gentle staff!
App stopped working
Tried to order get just a white screen phone is all updated and double checked app in store etc still not working
Cannot order from the app
No way of actually adding items to your basket, or placing an order! This isn’t a review reflecting the food but this app should be accessible for orders without having to pay excessive extra fees that the bigger food apps charge! Tried to order but literally not able to add anything to the basket to order. Allows you to select your options (flavour of chicken, drink selection, drips etc) but cannot then actually add/submit that to order!
Rate the food based on experience so far, only downloaded the app after discovering it existed from ordering via uber! Clearly cheaper and loyalty rewards available when order through app! If it were possible!
Rate the food based on experience so far, only downloaded the app after discovering it existed from ordering via uber! Clearly cheaper and loyalty rewards available when order through app! If it were possible!
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Didn't even let me sign up😭😭😭
They some bad app creators on bro
Doesn’t work
Have changed my password around 10 times via the app and on the website and it will not let me log in - complete waste of time
Bad
Took 50 minutes to come because the delivery driver was late food is very cold now and not point eating
Customer
I’ve visited Pepe’s Piri Piri several times, and Niwal has always made my experience better. She is always friendly, polite, and welcoming, with a great attitude towards customers. She takes care with every order, makes sure everything is correct, and always provides service with a smile. Even during busy times, she remains calm and professional. It’s a pleasure being served by someone who genuinely cares about customers. Niwal is a great credit to the team, and I always look forward to visiting again.
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Kept Rejecting my Order
What’s the point of ordering from the app if they just reject the order anyway?
I spent ages adding everything on only to be told the order was rejected, so I had to go down and order from the counter anyway, and I couldn’t use my first time discount. The app is pointless, don’t bother
I spent ages adding everything on only to be told the order was rejected, so I had to go down and order from the counter anyway, and I couldn’t use my first time discount. The app is pointless, don’t bother
More expensive
The app price more wxpensive than the store price even for collection. No interested to use it.
Not delivering
Downloaded the app but couldn’t order as it kept saying sorry no delivery to that postcode
I tried other postcodes and it said the same thing
No use to me if I can’t get a delivery so I will be deleting.
Absolute joke !
I tried other postcodes and it said the same thing
No use to me if I can’t get a delivery so I will be deleting.
Absolute joke !
Reliable, Quick and Easy to use
I really like the Pepe’s app, it’s quick to use and I find it the best wait to order my Pepe’s. There is an amazing spin the wheel which other platforms like just eat and uber eats do not have.
Me and friends all love and use the Pepe’s app all the time.
10/10 would definitely recommend!!
Me and friends all love and use the Pepe’s app all the time.
10/10 would definitely recommend!!