My personal review for this great furniture and decor shopping app
Pepperfry is a great app for finding furniture and home décor. The app has a wide variety of products, a clean and easy-to-use interface, and helpful product details. Browsing and comparing different options is simple, and the overall shopping experience is smooth. Highly recommended for anyone looking to upgrade their home!
I really like using the Pepperfry app. There are so many options for furniture and home décor, and it’s easy to browse through different products and prices. The app is simple, convenient, and makes home shopping much easier.
I really like using the Pepperfry app. There are so many options for furniture and home décor, and it’s easy to browse through different products and prices. The app is simple, convenient, and makes home shopping much easier.
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Pepperfry furniture store
Wonderful to know the app supported you so well throughout your home setup. We’re happy it made the process easier and more enjoyable. Happy Furniture to You!
Furniture
Amazing app
Lady
Great full app
That app give me nice products
That app give me nice products
Excellent
l've been using the Pepperfry app for a while to browse and buy furniture, and overall the experience has been pretty good. The app has a clean and user-friendly design, with categories well organized, making it easy to find exactly what I need. I especially like the AR (augmented reality) feature that lets me visualize how a piece of furniture will look in my room-it really helps avoid mismatches.
The product range is huge, from budget options to premium designs, which gives a lot of flexibility depending on price and style.
Payments and checkout are smooth, and l appreciate the multiple EMI options. Delivery has been timely for the most part, though larger items sometimes take a bit longer. The only areas I feel could improve are customer support and tracking updates. Sometimes getting a clear status of the order is confusing, and reaching a support executive can be a little slow. Also, the app is a bit heavy-it works better on Wi-Fi than mobile data.
The product range is huge, from budget options to premium designs, which gives a lot of flexibility depending on price and style.
Payments and checkout are smooth, and l appreciate the multiple EMI options. Delivery has been timely for the most part, though larger items sometimes take a bit longer. The only areas I feel could improve are customer support and tracking updates. Sometimes getting a clear status of the order is confusing, and reaching a support executive can be a little slow. Also, the app is a bit heavy-it works better on Wi-Fi than mobile data.
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Good App
Easy and functional app
Good app
Best app Furniture store
Good apk
Good
Op
Best
Review
Best app to use , low price . Most recommendable
Review
Good
Ads
If you want 100 ad notifications a day please install very disappointed I would put a screen shot of if I could to show how many notifications I have to clear hourly
good
good
Good
Easy and functional app
Excellent
l've been using the Pepperfry app for a while to browse and buy furniture, and overall the experience has been pretty good. The app has a clean and user-friendly design, with categories well organized, making it easy to find exactly what I need. I especially like the AR (augmented reality) feature that lets me visualize how a piece of furniture will look in my room—it really helps avoid mismatches. The product range is huge, from budget options to premium designs, which gives a lot of flexibility depending on price and style. Payments and checkout are smooth, and I appreciate the multiple EMI options. Delivery has been timely for the most part, though larger items sometimes take a bit longer. The only areas I feel could improve are customer support and tracking updates. Sometimes getting a clear status of the order is confusing, and reaching a support executive can be a little slow. Also, the app is a bit heavy-it works better on Wi-Fi than mobile data. Overall, if you're looking for stylish furniture online with lots of choices, Pepperfry is definitely worth trying. It's reliable and convenient, but I hope they make the app a little faster and improve customer service communication.
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Review is about Pepperfry the brand, not the app
Ordered a work desk online from Pepperfry and had an incorrect product delivered after waiting for 2 weeks. When contacted to replace with the right product, I was informed they will only collect the incorrect item and I would need to place an order again for the correct item that is now no longer being offered with the same discount, and I need to wait for 25 days for delivery.
Instead of replacing the incorrect item with the one I originally ordered, they expect me to go through the entire ordeal again, pay extra coz discount is not applicable, while not refunding the amount until they have picked up the wrong item after 5 days.
What kind of customer service is this?? Do better Pepperfry..
Instead of replacing the incorrect item with the one I originally ordered, they expect me to go through the entire ordeal again, pay extra coz discount is not applicable, while not refunding the amount until they have picked up the wrong item after 5 days.
What kind of customer service is this?? Do better Pepperfry..
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Extremely Poor Quality and Unacceptable Customer Service
We purchased a dining table from Pepperfry, and the quality is absolutely unacceptable. The chair broke within just one week of purchase. After repeated follow-ups and wasting our time, they only replaced the chair legs instead of properly resolving the issue.
Now the same problem has happened again. This time, Pepperfry assured us that someone from their technical team would visit for inspection — but no one ever showed up. Shockingly, they closed the complaint ticket without even informing us. We had to raise another ticket ourselves. After waiting nearly three weeks, they finally responded, promising a product replacement. A few days later, they changed their statement and claimed they cannot replace it because their warehouse supposedly burned down. This excuse is completely unacceptable.
Instead, they offered ₹2000 for repairs. It has now been more than three weeks since that promise as well — and there has been absolutely no response from their so-called “upper management team.”
This is highly unprofessional and reflects extremely poor customer service standards. If you cannot maintain basic product quality or honor your commitments, you have no right to market yourselves as the best company. Customers deserve accountability, transparency, and proper after-sales support — none of which Pepperfry has demonstrated.
Now the same problem has happened again. This time, Pepperfry assured us that someone from their technical team would visit for inspection — but no one ever showed up. Shockingly, they closed the complaint ticket without even informing us. We had to raise another ticket ourselves. After waiting nearly three weeks, they finally responded, promising a product replacement. A few days later, they changed their statement and claimed they cannot replace it because their warehouse supposedly burned down. This excuse is completely unacceptable.
Instead, they offered ₹2000 for repairs. It has now been more than three weeks since that promise as well — and there has been absolutely no response from their so-called “upper management team.”
This is highly unprofessional and reflects extremely poor customer service standards. If you cannot maintain basic product quality or honor your commitments, you have no right to market yourselves as the best company. Customers deserve accountability, transparency, and proper after-sales support — none of which Pepperfry has demonstrated.
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Service
Very good service
Review of app
Very nice app , liked the interface and it’s very user friendly. THE seamless delivery are very best ! Most recommended ❤️
Nice Aap
Good Experience
