Pet City User Reviews

Customer Experience

Positive experience46.0% of reviews
Neutral30.0% of reviews
Negative experience24.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is Pet City Safe?

Pet City appears safe based on user ratings. AppsHunter Safety Score for Pet City is 90/100.

This assessment is based on 18,989 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.7% of ratings point to a safe experience
7.5% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 18,989 App Store ratings for Pet City.

Is Pet City Legit?

Pet City is no longer available in the App Store. AppsHunter Legitimacy Score for Pet City is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Good game but really needs some changes

Ok so l was trying to download the newest virson and guess what IT FREAKING CRASHED anyways so like when l was a little l was trying to get the mini pinchers and every time l tryed it would just crash and like nobody can get the polar bear because it 95 PEOPLE ITS FRIKING 95 PEOPLE anyways so yeah so l think you can like every daily log in we can atleast get one or two gems or something and also during the holidays and stuff we want like some spooky or like some Christmas stuff like that and all and we also during the holidays we want atleast get ten gems right or five gems or something like that Yeah so l hope you guys can do that for me Anyways merry Christmas HAPPY HOLIDAYS HO HO HO
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LOVING THIS APP! 🐶

This is the best pet shop app I have ever played but I have a suggestion with the breed and animals. This is a really good app and I love doing crossbreeds and breeding but some breeding takes forever so if u could shorten the time thanks! Also please add more crossbreeds and more animals because I think more more animals would make the game PERFECT! But the game is still amazing I’m just saying some suggestion huge thanks though if you can do that and another huge thanks to the developer(s) for making the app <3 🐾 🐶
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Fun but needs updates

I’ve been playing this game for months, I’ve completed all the tasks and got every cat and dog except poodle and Scottish fold since I don’t have enough gems, I’ve also bred every pet I have twice (except Maltese since I only have one). Now, I don’t know what to do. Gems are really hard to get because you have to play days in a row just to get one, there should be more ways to get them. A few dogs I wish were in the game are golden retrievers, basenjis, shiba inus, chihuahuas, Pomeranians, and MUCH more. There should also be more cats. I would also like an exotic pet that costs coins rather than gems.
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Love the game but sad ending

Hi so I just want to start out saying that I love this game it was so much fun playing, but for some random reason I tried playing the game and it just kept loading so I waited a few days I even restarted my iPad but it would stop so I started to think maybe it was the app so I deleted and downloaded it again and played but when I got the the middle of the game after playing a few days it HAPPENED AGAIN 😔😔😢😢. Anyway i don’t know if it happened to anyone else but I eventually deleted it I just wanted to let you know please try and fix it for other people if it happens to them. Thanks!!
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Ok it’s kinda good

I love this game! Awesome, has so many breeds. Love it, better than a lot of games like the one I just previously reviewed, saying how this was all a lot better than that one. So yeah I love it so much! Anyone who reading this review, it’s a great game. Worth every penny (although that’s just a saying, I’ve never actually done an in app purchase, I think the only one is more gems) so yeah it’s great but I think the dogs should cost a little less, like the poodle. Although I find poodles EXTREMELY unattractive, cross breed with poodles are absolutely adorable. The only problem is, the petting the dogs. They are all so finicky about where they’re being pet! The only dogs who don’t do this are my border collies (I love you, Cookie) (cookie is my first dog/border collie). So yeah they are all so Judgey where I pet them. If I pet them in the wrong spot, they’re happiness goes down and it gets me really stressed! I don’t want them to be unhappy, I want them to be as happy as could be! But if I pet them in the wrong spot, they aren’t. Only does their happiness go up if I pet them in the EXACT Right spot! Please fix!
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Please fix this!

OK so I love the game yes there is one problem I can’t get gems easier OK so you got exotic animals there’s like things that cost like 65 gems I only get two gems if you’re lucky enough to get that quest now I understand you want to make the game fun and hard but please us kids we can’t do offers like that yes I am a nine-year-old I can do the offers yeah I have an email blah blah blah but seriously I understand that you want to make the game how can I say this you want to make it fun and adorable which is it is adorable but I really want more animals and I want to make money faster considering I hate the games you have to wait hours and minutes and time freezes to get things done I hate those games but this game is more fun there’s a lot of things to do in it so I give it four stars I understand this is a long review but I hope you read it have a blessed day and please fix this thank youā¤ļø
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I got mad read why

When I first got the app it was totally fine it was actually quite fun I had three pets but then I was curious what was storage in edit in the app then so I pressed it and then my pet disappeared so I only have two pets left and that was very disappointing because I have no idea how to get my pet back from storage and iPad storage again I Was wondering how to open so I pressed it thinking it would open there would be a patter was wondering how to open so I pressed it thinking it would open there would be a pet in it but then it took me another one of my pets and I was so sad because I have no idea how to put it back where it was in my in my place so I only had one pet and so I deleted it because I was really upset and I just got it again a few minutes after and wish me luck that it doesn’t do it again 😔😢😊
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So disappointed

We got this game and my son was very excited. He worked all week so that he could earn a purchase for this game. When we told him we would get him extra gems he was very excited. We bought three sets of five dollars worth of gems. We never got them. I emailed the company since you can’t call, took a long time to hear back only to be told that they would not refund and we could have gems for another game. This was not acceptable . Not that it mattered as this game had already crashed multiple times and my son couldn’t play it anyway. Be careful of any in app purchases and make sure you don’t need customer support! I’m all for supporting business but not when they refuse to refund for a product you bought and never received. My son was very sad.
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Awesome app

Awesome app I love this game it is sooooooooooooooooooooooo fun and I just love it but the game one time sed downloading update #1 and then it was like that for more than a month and I had to delet the app and download the app agin but other then that it is really really fun and awesome I recommend it to animal lover’s like me if you could fix the #1 thing but I looooove this app and I found something that I did not like. So one of my puppies got sick and I wanted to pay for the medicine but it would not let me I hade to pay with gems and it took all of my gems but
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old bug still needs fixing

Hey! So I loved Pet City when I was younger, and I had some free storage on my boring phone so I decided to download it again. It was going really good and I got really invested into the game like I had before. Until a pop-up on the screen stopped me from playing the game. It said ā€œContent Update,ā€ and below it read ā€œcontent downloading #1ā€ with a loading sign below it. Now, I thought it was just processing the process I had done on the game, and I waited a bit for it to do its thing before I got back on. However, I’ve been waiting all day and the screen has not gone away. I’ve looked it up on sites and all I get is old questions from 2013, so if you could fix this or at least tell me how to get the pop-up out the way please tell me. Thank you, and cya later.šŸ‘‹
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Save the animals!!!!!

I love this app but I can’t even get to play it because I have to download it multiple times because I crossbred sometimes and it crashes so when I try to open the app it’s not even loading. Also I even buy dogs and cats with my coins on the app and the next few days I have to download it because it crashed again. so I have to download it again and restart the app with all of my progress and hard work and my animals.
Otherwise I will play the app 99%of my weekdays. I also think you should earn four gems a week for your weekly rewards every time you login.
And I also want a ton more different unique animals like a cavleer King Charles kind of dog. I love the many different animals in the world. Otherwise I would love this app even more!!
It also makes so angry and so so sad when I have to abandon a poor sick animal. So I’m hoping it would have to cost a lot less gems to have to heal sick pets so they don’t have to die. I hate it when I have to abandon a part of an animal family or just a pet.
I don’t like how I don’t get much gems. Otherwise I would probably play it every day and night. I wish you could add a lot more stuff to this app. But I love the game so much and it’s fun.
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Downloading *eternal* update #1......

Ok so I’ve been playing this game for a few years now and I’m obsessed! But recently I opened my game and it’s stuck on the loading screen saying ā€œdownloading update #1ā€ I’ve tried refreshing my phone, turning my WiFi on and off, Etc. Nothings working. I’m not deleting it and reinstalling because my friend did that due to the same problem and it started her all over and the loading screen still said the same thing a few days later. PLEASE FIX THIS ISSUE! I do not want to give up on this wonderful game but there’s nothing I can do 😭😭😭. PLEASE GAME DEVELOPERS, Please fix this!
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I really like this game but then... something happened

This is a REALLY good game. It’s very fun and everything is very easy and straightforward. I have had this game for a little while and I got really far and I was enjoying it when all of a sudden when I went into the app, something popped up. It read: ā€œDownloading Content. Downloading Update 1.ā€ I was a little confused at first but I decided to wait it out. Nothing happened. The ā€œupdateā€ just kept loading and there were no options, nothing to click on. So, I exited out of the app, waited a couple minutes, and then went back into it. Yet again, the same thing popped up. So, I decided to wait significantly longer to see if anything would happen... nothing. I then finally decided to delete the app and re-download it. The app went very smoothly and everything was back to normal (except that I had lost all my progress). I had played the game earlier this morning and everything was fine. Then, all of a sudden, the ā€œupdateā€ pops up again. Can somebody please fix this?
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Adorable Game!

Normally, I would have given this game a 5 star rating but after owning this game for a little while I opened the app to play when it was stuck on the starting screen with the words ā€œdownloaded update one...ā€ with the little loading sign. I left it on that screen for a little while but nothing happened. I’m really disappointed because that was one of my favorite games. I dont want to delete it because I have a lot of progress. Ever since it’s just been sitting in my game folder and has been for months. I don’t know if I’m not waiting long enough or if there is something wrong with the app. Please figure something out. Thanks, The Animal Squad <3
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Perpetual ā€œupdate downloadingā€

Was enjoying the game as a way to pass time and made it a substantial in to the tasks given when the app decided to download updates —-this is fine, except nothing ever happened. It just said it was downloading. Left it alone and open for an hour, left it open but not an active screen for a few additional hours, WiFi or data plan —nothing, no progress or change. I decided to just delete the app and reinstall, assuming my progress would be saved as I’m logged in through the App Store game play thing. Nope. Oh well, started over and a few days later, downloading an update, with again, no progress. Mild annoying. Guess I will just delete it again and move on...
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Can you FIX this? PLEASE?

This is really one of my favorite games, but when I first downloaded it, it says it’s updating, but when I went back another day it’s still updating, it keeps loading and loading, so I deleted it and downloaded it again, I was frustrated because I bought a lot of pets that time already. When I downloaded it again, it said it needed to be updated again, at first I was hesitating to hit ā€˜yes’, but when I tried clicking yes, the ā€œloading and loading and loadingā€ happens again. PLEASE I DON’T want to delete this again because I already have a lot of pets already, I waited really hard for them to level up.
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Meh

It’s pretty fun and it’s good that you don’t need WiFi to play, but there are a few problems. 1. When I first got it my screen went black and nothing changed so I had to delete it and re download it. 2. When I breeded two dogs it said that ā€œsomething went wrongā€ so I lost 500 coins. 3. This hasn’t happened to me yet, but people say that their puppies randomly become sick and they have to abandon them. Honestly, I just downloaded the app to see if it is a Pet Shop Story Rip-Off (it is). I’ll still keep the app because it’s ok and I need something to do in the car when I go on vacation but it’s not as good as Pet Shop Story where there are none of those problems. Oh and 4. This isn’t a problem just a suggestion, maybe there could be an update where you name the pet shop like in Pet Shop Story.
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Sis is DOWNLOADING

I love this app so much I love and care for the pets and I’m 13 and this app is for 4+ so that means I probably shouldn’t play this however I love it but we have tea... SIS IS DOWNLOADING this is an app I would play hours on but this app is downloading and it’s been doing this for a while I tried deleting the app but she’s still downloading and I want the creators to make it better cause some graphics needed change badly but it’s been taking awhile and I need to know my pets are ok and also I was breeding a crossbreed and I can’t even see or interact with the baby please come back with a new and updated sister and please don’t take so long I can’t wait anymore

šŸ’€R.I.P. PETCITYā˜ ļø
~I love you~
ā™„ļø
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A great game...

This game is AMAZING!!!!! I love it so so so much!!!!! But there are a few concerns I would like to say. First is that there are not many animals. There are some dogs, barely any cats and barely any exotic animals. Second is the animals are very expensive. Some of them are 75 gems! And gems are very very hard to get! But I really really love this game. I CANNOT STOP PLAYING IT!!!!!!! I love that we get to see the animals up close and feeding them. I love animals and it feels like this game was invented for me. This game is so much fun. I just wish there was a way to get gems. I also wish that there were more animals. But I love it so much and the people who made it should be very proud for what they accomplished.
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Pet City

I had this game forever lol but just start playing. I like how u can change the animals names. I do wish u had a deal on gems. I also wish the dogs and cats an even other pets could cross breed instead of pairing two same kind pet together. I mean like for instance two different dog types, etc. Give it some thought šŸ˜€

Update: Fix it so we can rotate items to our liking when placing. There is no option?? And where the tutorial? I got the hang of it, but I don’t want to miss nothing lol either. Too much going on, beginning to see some issues other players faced. Well I love your other games but this one needs to be re-evaluated.
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