No clear directions on use
There are no directions to tell you how to use this app. I managed to set it up, but have difficulty in getting back to the right area to add a reading. Now I’ve moved on a day it appears to be overwriting the previous day! There is no help line to contact either. I like the look of the app but for me it’s useless for more than one day.
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Great when it works
This tracker worked to log all the input data for the first couple of days. I now can no longer access BG readings, water intake etc at all. It is not showing the readings from today that were input 2 hours ago.
Needs serious work for these problems so I do not recommend.
Needs serious work for these problems so I do not recommend.
Crashed
App crashes …. I have lost half a curve…. Very annoying!
Useful but not great
With just a little more work it could be a great app. It has a number of oddities mostly on the reporting. Not properly checked before release.
Would benefit from giving an average daily blood glucose graph over a period of time.
Would benefit from giving an average daily blood glucose graph over a period of time.
Doesn’t work properly
No app updates in two years. Vet recommended this one but it’s wonky and performs poorly. Reports don’t import all the information, so data is missing. Find another way tracking this important information for your pet. I’m using OS 18.0.1
Issues with glucose curve graph
Love the log for tracking glucose curve but the curve graph doesn’t work properly. The says points aren’t mapped to the correct hours (time of day) and don’t consistently show the correct measurement values.
Useful tool with potential
The app is very useful. Being able to email reports direct to the vet is super.
In the iOS version, I don’t seem to be able to get a graph view that extends for more than one day at a time. A long trend line is essential.
Is this something that can be introduced through an update?
And also to correct ‘click to view graphs and charts’, as right now you see a table only.
I did not have time to set up date, time, etc. properly when I first loaded the app and there seems to be no way to go back through the app settings to do this.
In the iOS version, I don’t seem to be able to get a graph view that extends for more than one day at a time. A long trend line is essential.
Is this something that can be introduced through an update?
And also to correct ‘click to view graphs and charts’, as right now you see a table only.
I did not have time to set up date, time, etc. properly when I first loaded the app and there seems to be no way to go back through the app settings to do this.
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App crashes
The app needs to be updated. It’s no longer compatible with the newest iOS.
Crashes - Not Supported on new iOS
After the last iOS update, the app crashes immeasurably upon trying to launch. It's been weeks since I've been able to get in, and I've lost all of my cat's data, progress, and records. There's no way to back up your data, so it's all just gone!
I'm disappointed, since it was the most functional app I'd found for keeping a log of blood sugars and feedings. 🤬
I'm disappointed, since it was the most functional app I'd found for keeping a log of blood sugars and feedings. 🤬
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Did not work for me
It wouldn’t even let me input my pet’s date of birth when it forced me to set up a profile, and I saw no easy option to plot a glucose curve with existing data points. The description said it could do that, so maybe it was buried somewhere, but I’d have preferred the ability to just do the thing I’d downloaded the app for.
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App won’t open
The app just crashes now. It won’t open. It worked great when it was working. I have emailed the company and they have ignored my emails. They have no problem charging $70 a vial for insulin but can’t keep an app updated.
App stopped working
This was a great App until it stopped working today. You can record meals, water intake, BG levels and behaviour.
This app crashes every few months
I love this all when it works. Every few months (sometimes weeks) it will crash. I have to delete the app and reload it. I loose all of my information and I have to start all over. This is the only app I can find that is easy to use. I’m so disappointed. But other than writing it all down I have to deal with it crashing. Super frustrating. Please fix it.
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Trouble using
After last update I can not get the tracker to even open
Slight Issues
I love this app but I was having problems opening it. I went to see if there was an update and there wasn’t. It closes immediately after I tried opening it. I even shut my phone off and turned it on to see if it would work. I had to delete the app and download it again. I lost all of my previous information and had to fill in my information again and start over. There was no option to get my old account back.
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Email function doesn’t work
App works as far as tracking BG which is why I downloaded it. My vet wants me to email them regular BG tracking, impossible to do with this app! The feature is there but it doesn’t work and by the other reviews it seems as the developer isn’t interested in fixing the problem.
Need support
I was really excited to find this app and like many of the features. However I have a couple of issues that I cannot resolve and can locate no help desk or support contact. 1) the end date for a report is always 10/18/2021. Seems it should default to the current day. 2) I can set a custom report date but that setting does not hold and must be reset each time. 3) if there is not a glucose reading for a specific day the insulin entries are excluded in the BG report. Would like a simple table for dose and time insulin was given per day 4) the email function does not work, suggests that I set my email in setting for the device..which is set.
5) there are two places to record mealtimes and they are not connected or in sync. No indication if they are not the same.
5) there are two places to record mealtimes and they are not connected or in sync. No indication if they are not the same.
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App crashes with vet email.
I have been using this app for a few weeks now. It pretty basic. Doesn’t allow the recording of medication name or testing strips. It doesn’t allow recording of injection sites. It is supposed to be able to email my vet my glucose curve results but when I select email results to my vet the app completely crashes and closes. I have looked they the so called support link posted above and it takes you to a completely irrelevant website. Usually I can find a YouTube video that can help but no luck. No fix. I have to fennaggle a work around by taking screen shots and attaching them to email. I like the convenience of the app otherwise.
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Love this!
I’m so glad I found this app. We do at home glucose curves for our dog & this app makes it so easy to share the results with our vet. Thanks for creating it!
Report to vet error!!!
In the graph that you email to the vet, the injection time in the meal time are switched. That is really a problem when you’re emailing information to your veterinarian. Tried to find a contact on your website to notify you and it’s just a carousel going around and around. For that reason 2 stars
