Linking to a vet clinic should be optional
Looks like a great app but you can only use it if your vet clinic is a participating clinic. Can’t even create an account without linking to a vet clinic!
App won’t load
When the app was working for me it was fantastic. However now, when I open it sits on the loading screen and never progresses. Both the app and my iPhone are up to date. When I try to submit “technical difficulties” feedback through the Pet Passport website, nothing happens when I click the submit button. There is no direct phone number or email to contact for issues.
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Stick to paper
This app is terrible, continuous loading screen. Deleted the app redownloaded and still can’t log in
App won’t open
The app just gets the spinning circle of death when trying to open it. Won’t load
QR code scan doesn’t work
This app needs access to the camera to scan QR codes for vet treatment events but the scanning UI just shows a black screen with the framing square, despite granting camera access to the app, restarting the app and restarting the phone. iPhone 16 on the latest iOS version.
