Parents Dashboard Doesn’t Work
The app works great for kids, however Parent Dashboard doesn’t allow me to login
Needs work
Love the idea- but this app really lags and drives me insane. To the point I dread using it. It works for my kiddo, but the parent app is super slow. I have a yellow notification but there is nothing to approve- this also drives me insane. This app could for sure use an update
Great app needs a little work
I love the idea and the concept. There is way less of a struggle to have my kids brush their teeth. They even ask me to brush their teeth. The character is adorable and the whole idea around it is genius!! I love how they can feed it and it teaches great dental hygiene!! But There are some bugs that need addressing. The only country we can select is Australia. It sometimes has a hard time connecting with the toothbrush. My child can create all sorts of new accounts but I can’t delete them. I highly recommend!! I just hope they fix these bugs!!
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This app is garbage
Its full of bugs. Issues when syncing the state, in play bugs with the character does not get the applied color, cleaning simulation not starting along with the brush button clicked.
The brush is goshted and is not showing sparkly
The brush is goshted and is not showing sparkly the support is not responding and I have contacted them a billions of times and still won’t answer my questions great app other wise I also get a error saying that I can’t feed sparkly and I can’t get rid of the error. The new backgrounds look good and I like it the neon background the most and I love the rainbow color please make a neon ears and neon paint to go with the background
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INCREDIBLE! But laggy
I was trying to ask for credit on the calendar and it took 13 seconds (not to be exact long) but usually it was like WHOOSH done but now it like ………….. done. Also I have to force quit to connect my toothbrush like HUH I also want you to add for food and clothes and background items and maybe filters like you can look like your sparkly now enough yapping for me. Just wanted to let you know
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The brush is goshted and is not showing sparkly
The brush is goshted and is not showing sparkly the support is not responding and I have contacted them a billions of times
Latest update cannot connect to the toothbrush
The app is nice to have and is a good motivation for kids, with lots of collectibles, however the latest update broke the experience:
- it no longer connects to the toothbrush, only 5% of the time. The rest of the time I have to trigger “manual mode” which is out of sync
- it no longer lets you skip a tip interstitial before brushing, slowing down getting started
- when applying spray paint it now displays a confirm dialog; which my kid naturally presses the red X to discard the change, as other dialogs have trained them to do so
- it no longer connects to the toothbrush, only 5% of the time. The rest of the time I have to trigger “manual mode” which is out of sync
- it no longer lets you skip a tip interstitial before brushing, slowing down getting started
- when applying spray paint it now displays a confirm dialog; which my kid naturally presses the red X to discard the change, as other dialogs have trained them to do so
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Kids love it. I hate it
It’s really fun for the kids. But I have two little ones (3&4) that need supervision to brush. So they are doing it together at the same time
But I only have one device for them to watch. They both want to open the gift at the end of brushing and choose how the character looks. I wish I could just manually update their streak and have them both earn rewards on their own profile. There doesn’t seem to be a simple way around this headache.
But I only have one device for them to watch. They both want to open the gift at the end of brushing and choose how the character looks. I wish I could just manually update their streak and have them both earn rewards on their own profile. There doesn’t seem to be a simple way around this headache.
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牙宝冒险
牙宝冒险是只有一个看牙医的板块吗？有没有更多的板块？建议增加一些牙宝有趣味的互动以及冒险板块要多多开发一些有趣的冒险
Response from developer
感谢您的建议和支持！很高兴听到您喜欢牙宝冒险。😊 目前牙宝冒险的内容会随着刷牙进度逐步解锁，我们也非常认可增加更多互动和冒险内容的想法。您的建议对我们很有帮助，我们会将其分享给相关团队。若有任何问题，欢迎随时访问 https://philips.to/4u8GwdQ
Bug needs to fix
Since latest updated the app, the app are worse than before.
Can not connect to the toothbrush when brushing
Can not connect to the toothbrush when brushing
Sparkle stinks
Too much for 5 year olds and under GARBAGE for 6 and older
Doesn’t sync across multiple phones
Why doesn’t this app allow parents to sing in and sync across multiple phones/tablets? I think that syncing across devices should be a basic feature of any app.
Also, a recent bug is preventing Sparkly from changing color when a color gift is used.
Also, a recent bug is preventing Sparkly from changing color when a color gift is used.
Ivan’s review
It helped a LOT for my brushing routine!!very good app for kids.
Sehr Schöne App aber mit kleinen Mängeln
Sehr schöne Idee mit dem Sparkly und die Geschenke sind eine super Animation für die Kinder zum Zähneputzen. Haben sie lange sehr gerne genutzt. Allerdings sind bei uns jetzt nach fast zwei Jahren viele der freigeschalteten Kleider und Hintergründe auf einmal nicht mehr verfügbar. Sehr ärgerlich zumal man auch keine Chance hat sie wieder zu bekommen, außer man fängt ganz neu an. Kinder putzen trotzdem noch super Zähne, aber Motivation für die App ist dadurch nicht mehr so vorhanden. Die Support Chat Funktion führt zu einem nicht mehr funktionierendem Link, bringt also auch nichts. Dafür sollte es eine Lösung geben bzw. die App so schlau sein, dass man bei über 1000 Putzaktionen auch alle Hintergründe und Kleidung freigeschaltet hat.
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Response from developer
Hallo! Vielen Dank für Ihr ausführliches Feedback. Es freut uns sehr, dass Sparkly, die Animationen und die Belohnungen Ihr Kind dazu motiviert haben, sich über einen längeren Zeitraum hinweg die Zähne zu putzen. Wir verstehen, wie enttäuschend es ist, wenn freigeschaltete Inhalte plötzlich verschwinden und der Support-Link nicht funktioniert. Wir leiten Ihre Anregungen gerne an unser Team weiter. Für weitere Unterstützung besuchen Sie bitte ▶️ https://philips.to/4rQPr3t ◀️ 🫶
Pretty Amazing!
It is a VERY good app. I am actually going to Middle School and I still use this app! The only reason it’s 4 stars is because basically to unlock just about EVERYTHING, you NEED to have the Sonicare toothbrush. I don’t have it, so it’s annoying, because I barely have ANY content. In my opinion they (the creators) should add AT LEAST two more things that everybody can use.
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Great app if it worked
Ever since the updated the app to sync data -- a really important feature I'm glad that they added-- it's been buggy and slow. We get the same gift dropped over and over, preventing actual brushing. Progress gets lost a lot. My 5-year-old can't see all the background and items she's earned anymore. If she changed her Sparklie's color, out consumes the spray can, but when she got into to l the app again, it reverts get color. Same with clothes and backgrounds.
And worst it all, the sync is only quasi-reliable. It often doesn't sync between devices and then loses progress a lot.
If the fix the bugs, it's great for motivating kids to brush; if they don't, it can have the opposite effect.
Edited to add:
Last update broke progress tracking. It no longer matters if she brushes or not.
And worst it all, the sync is only quasi-reliable. It often doesn't sync between devices and then loses progress a lot.
If the fix the bugs, it's great for motivating kids to brush; if they don't, it can have the opposite effect.
Edited to add:
Last update broke progress tracking. It no longer matters if she brushes or not.
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Won’t unlock after purchase
I purchased the toothbrush in order to unlock everything in the app, but the sparkly adventures still won’t unlock. When I click on it, it just tells me to buy the toothbrush. The toothbrush has already been paired, and I am using it with the app regularly, but I still can’t get sparkly adventures.
Great concept for children who don’t have 2 households.
It would be amazing if there were a way to set a parenting schedule of some sort. Not all children have the luxury of a single household, and unfortunately not all parents have the luxury of a healthy co-parenting relationship to facilitate this app.
This game is hiding sparkly still and lost my profile and app glitching
Ever since the last time I reviewed the game it has been hiding sparkly and will not let me brush my teeth. Please fix this issue. I have reached out to customer support but no response. I also lost my profile and won’t let me brush with my new account and still is hiding sparkly. Other than that it’s is pretty cool game and I really like it. But today, after I brushed, sparkly gave me a gift, and I opened the gift and it was some donuts, and instead where the food normally goes, it went somewhere else and it was not there where it was supposed to go. I reached out to costumer support via Facebook and no response from customer support.please resolve this issue the game is also showing a blackout screen and it is showing the paused screen
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