Philo Edu User Reviews

Top reviews

Critical bugs and issues

Cannot even open a video to watch it without it crashing. Abysmal.

Crashes

Crashes every time you try to watch something. I have tried multiple devices and only the non app Vernon my computer works.

Crashes anytime you try to watch anything

Tried logging out and redone loading app, but it crashes every time you try to click on something to watch, so basically the app is useless!

Unusable on iOS 14

Every time you start a stream on iOS 14 the app immediately crashes.

Crashed when I try to watch something

App opens, lets me look at options, but crashes when i tap on something to watch.

iOS 14 crashes

iOS 14 is causing crashes on startup! This app is useless at the moment.

iOS 14 crashing

Please update so it’ll work with iOS 14

This app works great! Please update to get rid of crashes

4 starts because App works great when on college wifi. Your Able to watch live TV. Currently the app is crashing continuously. My guess is because there is no update to include iOS 14 that just came out. Please update soon.

Not supported on iOS 14

App crashes every time you try to watch something if you have iOS 14.

ios 14

Hi there! Used to use this app all the time but now it crashes every time i try to watch something on iOS 14. Hope this gets fixed soon.

Crash

Ever since I updated my iPhone and iOS 14 it crashes whenever I click to watch the channel.

Hard crashes on iOS 14.

When trying to view a video. It’s on an iPad, if that helps.

Randomly logged me out

This app randomly logged me out and the refused to let me log back in with my information. I had to delete it and re download. It constantly crashes every five seconds. Seriously who designed this app?

Complete garbage!!

Honestly i wish i could rate this 0 stars. I literally can’t watch ANYTHING!! It keeps saying “playback error” even though my university’s wifi is perfectly fine. I’ve tried like every channel, this app is so stupid

Garbage App

I’ll be in the middle of campus connected to the WiFi, and it doesn’t work. No matter where I am on campus, it doesn’t work. It would be nice if it worked in some of the school buildings at least, but this app doesn’t work there (much less my dorm room).

And yes, my campus advertises that it has this service
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Terrible

Can’t use on Apple TV at all and it makes everything frustrating.

AirPlay doesn’t work properly

AirPlay stops working after device falls asleep. Tried reaching out to their support but no fix possible.

This app is absolute garbage

I use Philo through my university, and it seems like every time I open the app I am harangued with a slew of bugs that prevent me from watching what I want. It constantly crashes and loads incredibly slow. It will oftentimes prevent playback, telling me that I’m accessing it from an “unsupported location” when I’m literally on my university’s WiFi. It will prevent playback because “airplay is not supported” when I am absolutely not using airplay at all. This app frustrates me to no end, more so given the knowledge that my university probably pays thousands upon thousands of dollars for this service that rarely if ever works. I have never written an app review in my life, but right now I’m missing the quarterfinal of the women’s World Cup because of this garbage app, so I thought I may as well vent how fed up I am with it.

Just make it work.
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Stupid and annoying

This app freezes the screen but keeps playing. It’s so annoying. Nothing works to fix it. Stupid app. Not worth it.

Horrible

This trash can of an app hardly works. 80% of the time you experience glitches were the video freezes. And the customer support tells you well its fine on our end. WELL ITS NOT. This app is never updated and its one of the worst streaming experiences I have ever had. 0 out of 5 stars.