Phoenix Theatres User Reviews

Customer Experience

Positive experience48.4% of reviews
Neutral19.4% of reviews
Negative experience32.3% of reviews

~ Based on 31 written reviews from the US App Store.

What users say

Is Phoenix Theatres Safe?

Phoenix Theatres appears safe based on user ratings. AppsHunter Safety Score for Phoenix Theatres is 96/100.

This assessment is based on 852 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 851 App Store ratings for Phoenix Theatres.

Is Phoenix Theatres Legit?

Phoenix Theatres appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Phoenix Theatres is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App purchases don’t transfer to other devices.

Make sure to purchase on the device you plan on going with to the cinema because the app doesn’t have a login to track your bookings.

Two things you should add

I love going to the Phoenix theaters with My Family! Two things that you could add that would make the process smoother would be to allow Apple Pay at checkout and allow me to add my tickets to Apple wallet. Other theater apps have this feature.

Great theater at a great price

How can you beat $7 movies in a theater with an outstanding sound system and heated/reclining seats.

Love this new touch on a movies out!

Super clean, comfy theater. Lots of good concessions and friendly staff! Love going to the movies again!

Great App

Great app, just needs to add Apple Pay as a payment option and it would be perfect

Good Theater

Amazing theater, comfortable, speedy process to get tickets and goodies

The best

The only place me, my kids, my husband and my friends go!

Good app for a great theater

App is functional enough, but it is mildly annoying that I have to enter my payment info every time. I’d love to see Apple Pay support, or the option to add my gift card to my account once and save it.

Love the Theatre, not a fan of the app

I am loving our Phoenix theatre: seats are comfortable, screen beautiful, all the workers helpful and pleasant, but the app has an issue I thought would be fixed by now. When you book a movie, you have to put your credit card info in each time. Not a deal breaker, but a pain. Apple Pay would be awesome! Only other knock is the sound…
although the Dolby Atmos is amazing it is WAY too much! Louder isn’t always better. The Atmos theatre is almost sensory overload and if you are in theatre 2, you can’t enjoy your movie for all the rumbling next door. But all these things are “fixable”……
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Outdated payment process

For the love of god, please add Apple Pay as an option. The current process is cumbersome and buggy. I just tried to by two tickets and could not, got a random error before I was even prompted for the credit card. I had to quit the app and go back, only to find the seats I wanted locked since the previous error.
So, please add Apple Pay!
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Please save my CC info

App is great, but would be better if I didn’t have to re enter CC info every time I check out.

Excellent no frills app

Works great, just wish I could pay via the saved cards on my phone instead of having to enter card info every time.

Great theater

My wife and I have seen movies almost weekly. Since the opening, and have taken a few family members along . All experiences have been great . I am surprised that there isn’t a loyalty program .

Worth getting

We enjoy the theater, amenities and price. Highly recommend getting tickets before showing up at your local theater with this easy to use app.

Classic movies, Revolutionary experience

These theatres have evolved the movie theatre experience with their Dolby Atmos sound system, nicely balanced popcorn flavor, and well comforting chairs. Not to mention the app which is very user friendly and easy to buy tickets with. 10/10

Seat gap

I understand the reasoning behind preventing people from skipping every other seat when making reservations, but with only 5 seats reserved in the theater 2 hours before the show is that really necessary ?

Please Add Apple Pay

Love phoenix theaters, but please add Apple Pay. Do that and it’s a 5 star app!

No New Albany months later?!

Hey jerks, when you gonna add New Albany, IN theater to your app? You took over Regal and promised stuff but I can’t even look up movie times because it’s not in your app. Way to go. Stop being idiots.

Seat choice option needs reviewed

When you go to choose a seat and u have a party of 4 people and another party only bought 3 seat and left an open seat between the 4 seats you want the app doesn’t allow you to choose the 4 seats you want bc it forages you to have to choose the open seat left by the party of 3… That is wrong and needs to be changed! You should be able to choose any seats your party wants. I shouldn’t have to choose to be next to another party if I don’t want to. The freedom of choice should be allowed for any party to choose the seats they desire.
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Easy to navigate

Easy to do and choose seats. I think the 2.00 each “convenience” fee is a little over the top though.