Amazing
Response from developer
Hello! Thank you so much for your wonderful 5-star review. We're delighted to hear that you find the app simple and quick to use. Your support means a lot to our team and motivates us to keep improving the app and providing an even better experience. If you ever have any suggestions or need assistance, please feel free to reach out via Settings > Send Feedback. We're always happy to help!
Easy
Response from developer
Hello there! Thank you so much for your wonderful review. We're delighted to hear that you found Phone Cleaner extremely easy to use. Our goal is to make storage management as simple and convenient as possible, so it's great to know the app is helping you achieve that. Reviews like yours motivate our team to continue improving the app and providing the best possible experience for our users. Thank you for your support! If you ever have any suggestions or need assistance, please feel free to reach out via Settings > Send Your Feedback. We're always happy to help.
Unhappy
Can’t make it work
Excelente app
Best All In One Cleaner
I use to have 2-3 different cleaners taking up space. For someone who has over 30k of photos, videos and files most cleaners don't work for me. This one does. And it is REALLY SIMPLE with its lay out and to use.
I wouldn't use any other cleaner.
Try it for yourself and you'll be glad you did.
Great job to the developers.
Response from developer
Hello! Thank you so much for the amazing 5-star review. We’re thrilled to hear that the app works well for managing your large photo and video library and that you find it simple and easy to use. Knowing you replaced multiple cleaners with our app truly means a lot to us. It greatly motivates our team to keep improving! If you have any suggestions/ recommendations regarding the app or if you face any issues, please reach out to us directly from the app, via Settings > Send Feedback. We are happy to help you.
easy to use
Shazam!
STILL NOT WORKING - SUBSCRIPTION CANCELED
Response from developer
Hello there, thank you for sharing your feedback. The issue you have encountered is highly unusual. Please contact us directly from the app via Settings > Send Feedback. This sends us the necessary technical information we need and we will be able to quickly address this issue for you.
Shazam!
Won’t work and paid $. DON’T WASTE $$
Blurred interface on paid subscription
Response from developer
Hello there, we’re sorry to hear about your experience and truly appreciate your feedback. Please feel free to reach out to us at support@braincraftapps.com. We’d be happy to assist you and solve the problems you're having, and make sure that you get the best results from the app.
Абсолютно не функционально
Response from developer
Здравствуйте! Спасибо за ваш отзыв. Нам жаль слышать, что ваш опыт не оправдал ожиданий. Хотя мы предлагаем премиум-опции, мы также предоставляем бесплатный доступ к основным функциям, таким как удаление до 5 фотографий или видео и удаление до 10 элементов с показом рекламы. Вы также можете бесплатно сжимать фотографии/видео, просматривая рекламу. Наше приложение создано для того, чтобы предложить больше, чем простую ручную очистку — оно включает функции, такие как умная очистка, очистка с помощью ИИ, удаление дублирующихся фотографий/видео, секретное пространство и даже очистка электронной почты, чтобы упростить процесс. Для пользователей, которые хотят исследовать все функции, мы предоставляем 3-дневный бесплатный пробный период с полным доступом к премиум-инструментам. Если вы посчитаете пробный период полезным, вы можете подписаться или отменить подписку как минимум за один день до окончания пробного периода. Мы ценим ваши отзывы и постоянно работаем над улучшением ценности и удобства использования приложения. Если у вас есть какие-либо предложения или вопросы, пожалуйста, не стесняйтесь обращаться к нам напрямую по адресу support@braincraftapps.com — мы будем рады помочь.
Not worth it
Phone Cleaner・Clean Up Storage
Decent app
Barely better than doing it yourself
Response from developer
Hi there, thank you for your feedback. We're sorry to hear that the experience didn’t meet your expectations. While we do offer premium options, we also provide free access to core features like deleting up to 5 photos or videos and deleting up to 10 items with ads. You can also compress photos/videos for free by watching ads. Our app is designed to offer more than just manual cleanup—it includes features like smart cleaning, AI cleaning up, duplicate photos/videos cleanup, secret space, and even email cleaner options to help streamline the process. For users who want to explore everything we offer, we provide a 3-day free trial with full access to premium tools. If you find the trial period helpful, you can choose to subscribe or cancel at least one day before the trial period ends. We appreciate your feedback, and we're constantly working to improve the value and usability of the app. If you have any suggestions or questions, please feel free to reach out to us directly at support@braincraftapps.com—we’d love to help.
Corrupted my system files; had to factory reset. DO NOT USE!
Immediately after using the app to clean my phone, I discovered it had broken it instead. Somehow it corrupted or deleted important system files that broke my connect to and access to my iCloud account.
After following the instructions as listed in the app, it looked for duplicate photos, videos, and contacts and cleaned them. Unfortunately, I then discovered my phone’s connection to iCloud was broken.
In settings my name was grayed out. I was unable to access my iCloud account. I couldn’t run an update because it said it was not connected to the network. Facebook was suddenly unable to connect to the network, and Kindle also was unable to connect. Data was turned on and I was connected to my provider. Even though settings told me I was connected to WiFi (which was working for everyone else) I had no WiFi signal at the top of my screen and could not access anything. I also had issues connecting to someone else’s hotspot.
After numerous restarts and forced shutdown attempts with no success at fixing the issues I did a factory reset, using a back up from five days ago to rollback my phone. I am hoping that fixes what was broken.
No idea what happened to my phone with this app but I can tell you not once did the instructions say to back up your phone before using, just in case. After using the app my phone broke and will take me all day and more to get it back to how I had it before. Use caution if you decide to try this app.
Response from developer
Hello there, thank you for contacting us. We're truly sorry to hear about your experience. This is definitely not the kind of experience we want any of our users to have. We take feedback like yours very seriously and would love the opportunity to understand more about what happened so we can help and investigate further. Please reach out to us at support@braincraftapps.com — our support team is eagerly waiting to hear from you and assist in any way we can. We truly value your feedback, and we’d love the chance to make things right and meet your expectations.
Quero cancelar assinatura
Response from developer
Olá, você poderia entrar em contato conosco através da opção "Configurações > Enviar Feedback" do nosso aplicativo? Gostaríamos muito de ajudar você com sua dúvida relacionada ao cancelamento da assinatura.
Ни о чем
Response from developer
Здравствуйте, спасибо, что связались с нами. В настоящее время все пользователи могут бесплатно удалить до 5 фотографий или видео и просматривать до 10 фотографий или видео (с рекламой). Пользователи также могут сжимать фотографии или видео, просматривая рекламу. Для пользователей, которым требуется больше возможностей, мы предлагаем услугу обновления. Наше приложение предоставляет ряд уникальных функций, включая умную очистку, пролистывание фотографий, интеллектуальную очистку, секретное пространство и очистку электронной почты. Кроме того, мы предлагаем 3-дневную бесплатную пробную версию, которая предоставляет полный доступ ко всем премиум-функциям. Если вы сочтете пробный период полезным, вы можете выбрать подписку или отменить ее не менее чем за один день до окончания пробного периода. Если у вас есть другие вопросы, пожалуйста, не стесняйтесь обращаться в нашу службу поддержки по адресу support@braincraftapps.com. Спасибо!
