PhonePower Calling User Reviews

Top reviews

Often doesn’t work

There hasn’t been an app update in over three years. The majority of the times we try to call out using the app it won’t connect and doesn’t even ring.

Run

I have been with phone power for a number of years but am now saying good buy, they have blocked my international dialing although I have paid my bill, they have ignored the 4 emails I have sent them asking why , I tried, support, billing, tech and even on their website, I even tried calling but you cant get through, steer well clear of this totally fraudulent company that I did used to rate, absolutely disgusting unprofessional behavior, I cant even call my Mother today to wish her a happy new year, hoping to have anothet phone company later this week
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Stopped working at iOS 16.5

I actually like this app and use it almost every day. But my iPhone updated itself to 16.5 yesterday and the app quit working. Rebooting etc doesn’t help. Too bad.

Potential lost

This app feels like an old MS-DOS app running in the world of Windows. Great potential if more work was put into the user interface.

The most glaring missing feature is the lack of a way to silence an incoming call.

The most glaring problem is that some calls will stay incoming forever. One cannot even close the app when it is in this state. The only way I have found to clear it is to reboot my phone.
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Very antiquated

Website and app do not work a lot of the time. Cant update any information. Frustrating

Terrible... don't waste your time

Been a phone power customer for over 10+ years and managed my 1-Line account online through their website - which needs a major upgrade but generally works. The mobile app is terrible and does NOT reliably interface with your account settings. Don't bother downloading unless you want to be disappointed and frustrated. Deleting the app.
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Broken

App was never that great but it did work until this latest update with many ‘fixes’. Now it just crashes upon opening. Great update!

I have used it for years and it works great.

I use it on my iPad and I also have it on an old iPhone. I use it every day to screen calls that come in, getting too many Robo calls these days. One feature that I would like is to be able to paste in phone numbers instead of having to key them in one number at a time on the keypad.

10 year customer here

Been with Phone Power a long time. I only have one line s I am a home user of VOIP. One of my cordless phones died the other day, so today I decided to check this app out with my hand-me-down iPhone 5s today. I have Comcast Starter, which is 25Mbps/3Mbps. I just finished testing a few incoming/outgoing calls and everything is working great. Instead of buying batteries for the 2nd cordless handset, I will put this iPhone in the other room and use it.
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Bad service

Horrible service very choppy, dropped calls, delayed audio 👎

Nice service but...

Unable to read the phone book on iOs last version, it was available before.
Please update...

IOS 14 the contact is not working anymore

With IOS14 the contact does not work anymore and this need to be fixed as soon as possible

PhonePower is a Deceiving company! Look elsewhere!

On top of the app not working, PhonePower also tries to deceive its customers from what it charges and advertises. Just keep a tab on the billing. Look for another trustworthy VOIP provider. There are many better options out there!

Can’t receive phone calls anymore

I’ve been using PhonePower app for years. I love it since I don’t have to give out my forever-changing cell phone number. I can just give people my PhonePower number. But, I haven’t been able to receive any phone calls for about two weeks. What’s going on?

Very useful when abroad

I had to call in my home country from abroad and this app allow me to do it without the contraint of paying high overseas fees. Only one annoying thing, the button are not recognized by all the automatic systems that needs your input to redirect your call to the right option.

Works on only one of my 4 lines??!!

There appears to be no way to set up this app to make or receive phone calls from any of my additional three lines.
Others have reported this, but they haven’t fixed it, so the app is essentially useless if you have more than one PhonePower line.

Worst app ever skam

Guys please do not trust this company. Even if it works for 1 phone call do not opt in their service paying monthly. It will stop working and they will ask you to pay more to make it active again. They are a skam

Voicemails no longer play

The voicemails no longer play in the app.

Good app - needs to be updated to work with multiple numbers

I love the call quality and experience. It is solid. I can’t give it more than -2 stars because I have 2 phone power numbers on my account and the app only uses the first number on the account. This should be selectable in the app. At the very least, I should be able to designate which number the app will use from my account on the website.
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Yay!! The incoming calls are working again!!

Yay! The incoming calls are working again!!
Starting today, Jan. 28th, 2019 around 3 pm. The incoming calls are back!
Thanks so much!!!