Avoid.
Useless app - wasted an hour only for it to crash. Use one of the other thousands of companies that offer this service.
Problems adding text
Unfortunately, there are issues with the app and prevent text on the spine. I have made 100s of books on my Mac but this is the first through the app. The app is very limited and has far fewer options. I called customer services who assured me they would get back to me to discuss the problem with adding text on the spine of the book and never heard anything.
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New web site issues
I am a long term customer and have completed many books, however the trouble started with very little information that the web site was being updated so I spent hours completing my book only to find out at the end that everything I had prepared was lost. Help was a non starter which was very disappointing. I kept being told that my password was wrong so when I did complete my book I couldn’t order or pay for it? After three days of trying, I now have completed, ordered and paid.
I am very disappointed, saddened and some what annoyed and will probably look for another site in the future.
I will say though that I am pleased with the quality of my books and that’s why I’m disappointed.
I am very disappointed, saddened and some what annoyed and will probably look for another site in the future.
I will say though that I am pleased with the quality of my books and that’s why I’m disappointed.
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A couple of issues
First you seem to be only able to add pages at the end - frustrating. Then when I realised I need to set up an account, after setting up the album, the IOS system mislaid it? Fortunately this eventually appeared again after 5-10 mininutes of anguish thinking I might have to start again.
I liked being able to drag and drop photos and being able to change the page layout.
Allow insertion of pages and stop any IOS glitches and I would be extremely happy with the designer interface. Hope I am as happy with the album!
I liked being able to drag and drop photos and being able to change the page layout.
Allow insertion of pages and stop any IOS glitches and I would be extremely happy with the designer interface. Hope I am as happy with the album!
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Quick and Easy
Absolutely love this company. I’ve been using this company to create wedding photo books for quite a few years now, and every time they deliver a fantastic, professional product. Highly recommend Bob Books.
