Photo Lab User Reviews

Customer Experience

Positive experience55.7% of reviews
Neutral8.9% of reviews
Negative experience35.4% of reviews

~ Based on 805 written reviews from the US App Store.

What users say

Is Photo Lab Safe?

Photo Lab — AI Image Editor appears safe based on user ratings. AppsHunter Safety Score for Photo Lab is 94/100.

This assessment is based on 184,591 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
2.5% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 184,591 App Store ratings for Photo Lab.

Is Photo Lab Legit?

Photo Lab — AI Image Editor appears to be a legitimate app. AppsHunter Legitimacy Score for Photo Lab is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Не загружаются фотографии

Не загружаются фотографии после обновления приложения

Application payante vers application gratuite complètement

J’ai envie de faire des belles photos, mais il faut toujours que ça soit payant et en plus par semaine je vais pas être méchante mais faites des applications gratuites mais vraiment gratuit ou c’est pas payant.
L’application elle est intéressante, mais si c’est pas peu pas l’utiliser, ça ne sert à rien, il y a des personnes qui ont pas forcément les moyens de payer une application par semaine.
Je vous note quand même cinq étoiles parce que l’application est sympa, mais ça reste que ça. Alors si vous pouvez faire quelque chose, ça serait super sympa.
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Response from developer

Bonjour ! Notre application est gratuite et propose de nombreux effets gratuits, mais l’abonnement reste entièrement facultatif. Il permet de débloquer de nouveaux effets nécessitant davantage de ressources d’IA et considérés comme du contenu premium. Nous comprenons votre frustration et travaillons à simplifier l’accès à ce contenu premium !

Great App

Amazing App, & I love each update

Awesome

App

Scam

Says 3 day free trial and then 9.99 as soon as i did the free trial it charges me $20 lol like what

Features come and go

As much as I love this app, recently over the last year and a half features have come and go and if I’m lucky it comes back. And, it seems like this app isn’t created equal for everyone. Not everyone has the same features. I miss being able to make couples, haven’t had that feature for a year now and I have friends that have the feature. If I get that feature back I will gladly give it 5 stars.

UPDATE 8/2/2026: I go on a vacation and come back and the app has done some improvements and now I have less features than before. It’s really frustrating that this app gets worse and worse with each update. I want the version I had 2 years ago when I could do so much more and y’all didn’t take features away, but instead added features. Really disappointed in this app over the past 1.5 years…it’s gone downhill since. I can’t even find my features I’ve saved to my favorites anymore. Because of this I changed it from 3 stars to 2 stars. Give me back the version I had 2 years ago and it would be 5 stars.
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Glitchy

Glitches all the time. Updated and now have limit with VIP. Which I get but it’s supposed to be daily but it doesn’t reset itself

A big fat no

I deleted PhotoLab because of persistent concerns about unfair promotion, inconsistent content moderation, and inadequate protection of users’ personal photos. Despite creating many original works, I found that the feeds repeatedly promoted the same small group of creators, while my original creations received no visibility.
Content standards also appeared inconsistent. Some of my relatively modest images were restricted for cleavage or cigarette imagery, while significantly more suggestive content and similar smoking imagery remained prominently featured in PhotoLab’s own galleries.
Most seriously, another user repeatedly copied personal photographs I had used in my creations. I reported this to PhotoLab, but the problem continued. I was particularly disturbed to see this user apparently copying photographs of children as well. PhotoLab’s failure to address these reports destroyed my confidence in the platform. Until it applies its rules consistently and provides meaningful protection against unauthorized reuse of personal photos, I cannot recommend or financially support this app.
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Fake and AD

Too many ads and it doesn’t let you finish your project. Every time you try to edit it, takes you to an ad.

Love it

Love it awesome the best ever

Not for everyone

Too many of the features, don’t work well with people of color

LISTEN TO ME

NEVER EVER EVER EVER EVER EVER DOWNLOAD UNLESS YOU WANT TO PAY JUST TO PUT A SIMPLE EFFECT

garbage

My Face in video is anybody but me. Useless garbage

Designer

Lack of service

It’s sad indeed your way to do business taking away more and more, 200 coins that still not replaced as written in your app.

It’s making me to think I need to stop your service and look somewhere else.

Hope your customer service gets better

Ok app

So I bought VP bust of course you are still limited to what you canto either it. They give u credits which run out quickly! Then they try to sell u more credits to do more things with it. Still ripping off your customers to make more money!

The Best

I just completely love this app. It gives you such accurate results that are so lifelike it’s amazing. I referred this to my girlfriend’s. and everyone seems to enjoy it just as much as I do I give it five stars.

Not much to choose from

This app has changed and not in a good way, over time. There is far less filters to choose from unless you pay the “vip” $40/month, and for that you could use another AI app for less, and get more.

AI HAS TAKEN OVER PHOTO LAB

PLEASE REMOVE AI FROM PHOTO LAB. PHOTO LAB IS NOT WORKING BECAUSE A SUBSCRIPTION KEEPS POPPING UP. THIS ISSUE NEEDS TO BE FIXED IMMEDIATELY.

Not worth it

The app is not free! I pressed the X button but after that banners pop out every minute. And when I press the X button, I can’t generate anything. There is also a limited amount of choice. BAD BAD BAD !!!!!!!!! DON'T download.

Biased and shows favoritism towards certain creators

PhotoLab is an absolutely garbage app. It very clearly shows favoritism and preference toward a very small group of mainly Russian creators and features only their work in the feeds where users can go to select combos and templates. I have made so many original combos and creations with the intention of allowing users to be able to access them and rework them using their own photos, but my creations (which in many cases are far better than a lot of what these favored creators are making) is never featured in the feeds. PhotoLab doesn’t even rotate people’s art to give everyone a fair chance to showcasing their work in the feeds. It’s always the same select group of creators whose work is displayed on the feeds and everyone else is expected to use only those creators’ templates in DreamLooks and InstaLooks to make something if they want their work featured, which is pretty stupid because I want MY original work featured just like they get to have their original work featured! Moreover, the feeds feature outdated content from more than five years ago, I guess because it got thousands of “likes.” PhotoLab should feature only current content created by a wide variety of users so that everyone has a chance to share their art. Another complaint I have is that there is bias on PhotoLab when it comes to what is considered allowable content. Several times some of my photos had just a tad bit of cleavage and PhotoLab refused to publish them or allow them to be visible to its community. However, I have seen so many other users post photos far more explicit than mine including skimpy bikini photo creations that PhotoLab allowed to be shared and accessed. So why the bias? Either allow all content that might be considered adult or explicit, or allow none at all. Picking and choosing content based on how many likes it has or what country the creator is from is stupid. Russians seem to be allowed to post anything just because the app is based in Russia. Finally, I have a paid premium annual subscription to PhotoLab, yet there are still limitations on how many VIP and premium features I’m allowed to use per day. This is just plain dumb. If a user subscribes to a top tier service, he or she should get incentives and amenities - such as unlimited daily use of features on the app. I detest apps that ruin the user experience by becoming popularity contests or employing unethical practices and I’m sorry to say PhotoLab is one of these apps. I will definitely be looking for a much better app with which I can create my art.
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