IMPORTANT UPDATE: Doesn’t Work With US Standard Page Sizes
***UPDATE:*** I received an immediate response after posting my original review. The developer(s) worked with my issues going back and forth with me through 3 updates (that I saw - maybe more?) within days of each other. I responded to each update providing what feedback I could and within less than 10-days it’s working exactly as it is designed. (I am running an iMac and sometimes they can be a bear). They also added some nice touches to the overall user experience and specifically streamlined the interface during the AI restoration process. I have changed my rating from a 3 to a high 5-stars and it is well deserved.
*************************
Original Review:
So I purchased this and immediately hit a wall. My HP Scanner is not recognized due to the limited setup for the app. If you have a standard US size then the scanner is not recognized by the app. After notifying the developer of my connection issue it was confirmed that this is the problem.
I have been able to use my scanner capture functionality and import the photos into the app so I have used the other options which work really well.
The other issue needs to be addressed.
*************************
Original Review:
So I purchased this and immediately hit a wall. My HP Scanner is not recognized due to the limited setup for the app. If you have a standard US size then the scanner is not recognized by the app. After notifying the developer of my connection issue it was confirmed that this is the problem.
I have been able to use my scanner capture functionality and import the photos into the app so I have used the other options which work really well.
The other issue needs to be addressed.
Show more
Oohtobenice
Response from developer
Thank you so much for updating your review! We're really glad we were able to resolve the scanning issue and that everything is now working as expected. Your patience and detailed feedback throughout the process helped us identify and fix issues that will benefit other users as well. We hope you enjoy digitizing your memories with Photo Scanner, and please don't hesitate to reach out if you ever need anything!
Doesn’t Work With US Standard Page Sizes
So I purchased this and immediately hit a wall. My HP Scanner is not recognized due to the limited setup for the app. If you have a standard US size then the scanner is not recognized by the app. After notifying the developer of my connection issue it was confirmed that this is the problem.
I have been able to use my scanner capture functionality and import the photos into the app so I have used the other options which work really well.
The other issue needs to be addressed.
I have been able to use my scanner capture functionality and import the photos into the app so I have used the other options which work really well.
The other issue needs to be addressed.
Show more
Sstillawfulapp
Nice app, not quite working
Nice app. Great to have one dedicated to old photos that is simple to use. Does exactly what it says and is very easy to use. Transfer to Apple Photos does not work correctly yet, but the export to file does.
AAndyGreyman
Response from developer
Thanks so much for your feedback! We’re really glad to hear you’re enjoying the app. We’re so sorry about the issue with transferring to Apple Photos — we’ve taken care of it and it should now be working properly.
