Photo Up! Picture Editor App User Reviews

Customer Experience

Positive experience14.5% of reviews
Neutral1.0% of reviews
Negative experience84.5% of reviews

~ Based on 207 written reviews from the US App Store.

What users say

Is Photo Up! Picture Editor App Safe?

Photo Up! Picture Editor App appears safe based on user ratings. AppsHunter Safety Score for Photo Up! Picture Editor App is 90/100.

This assessment is based on 3,712 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
10.4% of ratings point to a risky experience

~ Based on 3,712 App Store ratings for Photo Up! Picture Editor App.

Is Photo Up! Picture Editor App Legit?

Photo Up! Picture Editor App appears to be a legitimate app. AppsHunter Legitimacy Score for Photo Up! Picture Editor App is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My first Photo Up

So far so good

Cannot easily cancel subscription

When I go to cancel my subscription on the app, it says “cannot cancel subscription in app, please go to your App Store” I have emailed them saying to cancel my subscription, have not heard back. I hate when companies do this, they make it easy to download and subscribe, and extremely difficult to cancel subscription. There are far better apps than this one.
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Response from developer

Hello! Kindly note that you can only manage your Photo Up! automatic renewal subscription through the App Store. You can find more detailed information about canceling subscriptions by following this link: https://support.apple.com/HT202039 Thank you for trying our app! Liam S.

It’s not free

It’s not free and NOT included in the description. It’s almost a SCAM.

More in app purchases

I loved this app for 20 minutes while I enhanced photos for my cat’s first birthday. He has a heart condition so it’s a miracle he made it to a year! After enhancing maybe 20, it said I would have to pay to do more! It’s $10 a week! I shouldn’t have to pay for anything more!

Response from developer

Thank you for your comment. We apologize for any confusion. Photo Up! allows you to edit pictures by using our editing features. Subscriptions are only required to export them without watermark. We appreciate your feedback and are committed to providing accessible options for everyone. We appreciate your understanding. Nadia S.

Não indico

Estou pedindo para cancelar a compra e eles não estornam… um droga

Response from developer

Olá! Tenha em atenção que o processo de reembolso será tratado pela Apple Store, de acordo com as suas próprias políticas. Para mais informações, siga esta ligação relacionada com o tipo de subscrição da sua conta Photo Up!: https://support.apple.com/HT204084 Envie-nos um e-mail com mais detalhes sobre o problema que encontrou, preenchendo o formulário «Contacte-nos» no menu «Definições». Obrigada por experimentar a nossa aplicação! Lucy M.

Hard to cancel

Editing isn’t that good and it’s hard to cancel

be careful

might be my bad, but they are really not clear enough about how they will use your credit card. I approved the “purchase” because it said 7 day free trial. I was going to just cancel, as I was testing multiple apps. I didn’t even save or download anything from this app, I simply added 6 pictures to a collage and next thing I know I get a charge for $10. just be careful with this one.
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Response from developer

Hi Ari! We appreciate your feedback. It's unfortunate to hear about your experience while using the app. To help us improve Photo Up!, please email us with further details regarding the issue you encountered by filling out the "Contact Us" form in the Settings menu. We hope to hear from you soon. Lucy M:

Holly’s Nest

Just started

Katastrophe

Als kostenlos deklariert aber nach der Installation sofort der Hinweis nach Probephase sofort Kasse. Probephase wurde garnicht angezeigt. Internetverbindung ist verpflichtend ohne dem geht's nicht. Schade.

Response from developer

Vielen Dank für Ihren Kommentar. Wir entschuldigen uns für etwaige Missverständnisse. Mit Photo Up! können Sie Bilder mithilfe unserer Bearbeitungsfunktionen bearbeiten. Ein Abonnement ist nur erforderlich, um die Bilder ohne Wasserzeichen zu exportieren. Wir freuen uns über Ihr Feedback und setzen uns dafür ein, für alle zugängliche Optionen anzubieten. Vielen Dank für Ihr Verständnis. Liam S.

Won’t let me cancel

They make it impossible to cancel. Do not buy.

GOLPE!

Te cobram sem você poder usar o programa. Não recomendo.

Response from developer

Thank you for your comment. We apologize for any confusion. Photo up! allows you to try our features for a limited number of uses. Subscriptions are only required for unlimited access to all functionalities. We completely understand that your experience with our app didn't go as expected. To help you out, please send us a message through the "Contact Us" form in the Settings menu detailing the issue you faced. Regards, Lucy M.

Beware

While the app works, their spiel for $3.99 a month, not clearly stated. I thought that’s what I was getting…and got charged for a year. I immediately asked to cancel and got a message saying they cannot cancel. Sent me to the app, which was useless for that. I contacted them via the app for a refund and they were unresponsive. The app works but it was not my intention to pay for a year and their wording was misleading compared to other apps. Now I am stuck with an app I feel misrepresented itself subscription wise.
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Response from developer

Hi Linda ! We're sorry for any confusion that may have occurred regarding our subscription plans. Please note that you have to request the refund through the App Store in accordance with their policies. To begin the process, kindly visit the following link: https://support.apple.com/HT204084 We appreciate your understanding. Nadia S.

Tuca

10

Response from developer

Olá! Ficamos muito felizes por saber que o Photo Up! está a satisfazer as suas necessidades. Os seus comentários positivos motivam-nos a continuar a melhorar o aplicativo. Nadia S.

Horrível

Aplicativo horrível e sem nem realizar assinatura me cobraram 49,90, um absurdo.

Response from developer

Pedimos desculpas por qualquer confusão em relação aos nossos planos de assinatura. Informamos que, após a escolha do plano desejado, a cobrança correspondente será aplicada. Caso tenha alguma dúvida, entre em contato conosco preenchendo o formulário "Fale Conosco" no menu Configurações. Teremos prazer em ajudar. Agradecemos a sua compreensão! Liam S.

Impossible

Can’t use this app and can’t find how to cancel

Hard to use

This app is horrible

Don’t bother

Advertises being free. Requires paid plan to get past first screen

Response from developer

Thank you for your comment. We apologize for any confusion. Photo Up! allows you to edit pictures by using our editing features. Subscriptions are only required to export them without watermark. We appreciate your feedback and are committed to providing accessible options for everyone. We appreciate your understanding. Lily D

Jew

Jewish

Horrible

Literally the worst thing I’ve had to do. Their system sucks and it’s SO DIFFICULT TO EDIT. Wish I could leave zero stars. I spent an hour working on my image just to not be able to save it. This is a scam and hope the developers rot.

terrible cannot even find how to cancel -

zero