Photo Vault User Reviews

Customer Experience

Positive experience34.5% of reviews
Neutral12.0% of reviews
Negative experience53.5% of reviews

~ Based on 962 written reviews from the US App Store.

What users say

Is Photo Vault Safe?

Photo Vault - SafeCalc appears safe based on user ratings. AppsHunter Safety Score for Photo Vault is 92/100.

This assessment is based on 1,870 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.6% of ratings point to a safe experience
3.0% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 1,870 App Store ratings for Photo Vault.

Is Photo Vault Legit?

Photo Vault - SafeCalc appears to be a legitimate app. AppsHunter Legitimacy Score for Photo Vault is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No longer free.

App used to be free with an optional subscription, however now the subscription is required at download. And their monthly option is $10. Sad to see this app fall.

Response from developer

We're really sorry to hear you're disappointed with the recent changes. We understand how frustrating it can be when an app transitions to a subscription model. Your feedback is important to us, and we'll take it into consideration as we continue to improve the app. Thank you for sharing your thoughts.

Holding data to ransom

App automatically updated from a version that was free to one that now requires a subscription with no warning and now no way to access my data without paying. In my book that’s ransomware.

Response from developer

We sincerely apologize for your experience. We understand how frustrating it can be to lose access to your data unexpectedly. Our intention is to provide a secure photo vault for your private images, and we appreciate your feedback as it helps us improve. Thank you for bringing this to our attention.

Pacheco

De Isa

Comida

Rápida

Te

iPhone

Everything gone

Back when this app was free, it actually *was* a calculator. Then, they paywalled it and redid the entire layout so it no longer serves its purpose of a hidden calculator vault. All of my hundreds of notes, passwords, and documents are *poof* gone. My fault for not getting an external HD in time, but this is pretty lame.
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Response from developer

We sincerely apologize for your experience. We understand how frustrating it can be to lose important notes and passwords, especially after a change in the app. Your feedback is invaluable as we strive to improve our photo vault features. Thank you for sharing your thoughts with us.

JVC

JVC

1975

1975

Not great anymore

This used to be a good app but now it’s supposed to give you 2 options. Either use the basic or go premium. However it won’t let you select basic and it wants you to pay premium to access your files and photos. So currently without paying you are locked out

Response from developer

Hello thegee6, We’re sorry to hear you’re having trouble accessing your files with Photo Vault - SafeCalc. It’s frustrating when options don’t work as expected, and we appreciate you bringing this to our attention. Your feedback is valuable as we continue to improve our app and user experience. Thank you for your patience with us.

No syncing with iCloud

I have a lot of files showing on my iCloud, almost 2GB in total, and I’ve been trying to sync them to the app, but it keeps saying “sync failed.”
Can this be looked into ?

Response from developer

Hello Sam Mazzzz, We are truly sorry to hear about the sync issues you're experiencing. This is not the experience we want for our users, and we appreciate you bringing it to our attention. We will look into this right away to ensure your files sync properly with Photo Vault - SafeCalc. Thank you for your patience!

Lost everything

Had a bunch of important files in my account for years. All of a sudden the change the look and feel, now I have to login with a new Pin, and bang all my work is gone!!! I’m all for upgrades, but what about existing customers??

Response from developer

Hello Grunteruk, We are truly sorry for the inconvenience you've faced. Losing access to your important files is frustrating, and we understand how it feels. Your feedback is invaluable, and we are committed to improving the experience for our existing customers as well. Thank you for sharing your thoughts with us.

Frozen

My app froze for over 2 months now… how do I get it working without using my files?

Response from developer

Hello nadis360, We’re sorry to hear that the app has been frozen for so long. That’s definitely not the experience we want for our users. Please try reinstalling Photo Vault - SafeCalc, as this may help resolve the issue. Thank you for your patience, and we appreciate your feedback as we work to improve the app.

Schlecht

Einfach keinen zugang mehr zu meinen dateien

Response from developer

Hello Chris0201, Es tut uns leid zu hören, dass Sie keinen Zugang mehr zu Ihren Dateien haben. Das ist nicht die Erfahrung, die wir uns wünschen. Wir schätzen Ihr Feedback und arbeiten daran, die Funktionalität unseres Photo Vault zu verbessern. Vielen Dank, dass Sie uns darauf hingewiesen haben.

Alex

Narváez

Mr

Said

Response from developer

Hello Badraddine60, We are sorry to hear that your experience hasn't met your expectations. We appreciate you sharing your thoughts and would love to know more about any specific issues you're facing. Your feedback is important to us as we work to improve Photo Vault - SafeCalc for everyone. Thank you for your patience.

Date film

Qwer

B

The app is very bad for free users they lock all the file you saved and ask for money to give you access again

Response from developer

Hello bl!nh, We are truly sorry to hear about your experience. We understand that the restrictions for free users can be frustrating. Our goal with Photo Vault - SafeCalc is to provide a secure space for your private media. We appreciate your feedback and will continue to work on improving the experience for all users.

qaed-1988

hallo

Response from developer

Hello Qaed xalid, Hallo! Vielen Dank für deine positive Bewertung. Es freut uns zu hören, dass dir die App gefällt! Wenn du Fragen oder Anregungen hast, lass es uns wissen.

98765

98765

Awesome

Looks great keep it up guys

Response from developer

Hello user 1836, Thank you for the kind words! We're glad you think Photo Vault - SafeCalc looks great. We appreciate your support and will keep working hard to provide the best experience for our users!