PhrozenGO User Reviews

Customer Experience

Positive experience6.7% of reviews
Neutral6.7% of reviews
Negative experience86.7% of reviews

~ Based on 15 written reviews from the US App Store.

Is PhrozenGO Safe?

Not enough ratings yet to assess PhrozenGO.

Is PhrozenGO Legit?

PhrozenGO appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PhrozenGO is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Used to work

It used to work… kind of…. I upgrade from the mighty Revo 14k to 16k and the app instantly fails to connect to it. I used to use it just to monitor prints and take photos. Looks like that’s no longer a thing. Guess I’ll be looking at other brands since they have never been able to get this app to function and it shows.
Show more

Ok at first, but then they downgraded it.

It did allow me to see my printer’s status remotely. When I tried to use the camera, it would cause the printer to freeze and fail the print. I decided to just not use the camera and it worked to see the status. That is until the updated (downgraded) the app, and now it will not allow me to add my Phrozen printer. So I no longer use it.
Show more

No support

Is this going to be updated to support the Arco?

No heating/light control remotely?

Seriously? How easy would it be to add such basic features. Top tier printers, bottom of the barrel app development.

Great printer, trash app

Not sure why they made such a terrible app. Forces me to make a log in, but repeatedly crashes as I’m trying to sign up. Don’t bother.

Response from developer

We’re sorry for the inconvenience. Please update the app to version 2.1.0, which includes important fixes. If the issue persists after updating, kindly visit our Help Center for further assistance: [https://helpcenter.phrozen3d.com]. Thank you for your continued support.

Mighty 8k worthless app

This app is unusable with my printer. I have repeatedly tried to scan the bar code with no success. It won’t even recognize/locate the bar code from the machine.

Completely useless

So you have to add the printer by scanning something. There’s no support to tell you what exactly to scan so one assumes that you have to scan the barcode on the back of the printer (which is super handy AFTER you get the printer leveled and set up). The camera does not scan the barcode. Ok, you can choose a picture from your album. Supposedly. I took a picture and chose it and it went right back to trying to scan something. Worthless app and nonexistent support
Show more

Non-functional

Attempted to connect to my phrozen mighty 8k, took a picture of the QR code and code a “success” pop up but it never actually adds the printer. There’s no errors or recommended actions so the only source of troubleshooting is google. When your login expires, half the pop-up is in your set language and the rest is in what I assume to be Chinese characters. As the app currently is, it’s unusable.
Show more

App was working fine until the last update

I got my printer late April 2024, started using it May, 2024. The app was pretty smooth, connected it to the might Revo and everything was good.

Sometime in June an update was done. Since then the app is very laggy and errors when trying to take pictures. Even opening the app and seeing the list of printers (in this case 1 printer) it takes forever to recognize. Once you click the printer it takes even longer to load the details. Not sure what they changed but a huge step backwards.
Show more

So far it’s working as advertised

Is there more I wish I could do with the app. Sure. I’d love to run Timelapse videos through it of the printing process and I do wish the camera had a built in led so the pictures came out better. But, it’s doing what it says it does. It allows me to monitor my print and take photos through the Mighty 8k built in camera. Setup was easy and straightforward. No real complaints so far using the app.
Show more

Impossible to use

The app is not well localized. I managed to get through the Chinese interface well enough to set it to English, but half of it is still in Chinese. I’m completely unable to add a printer. The code scan can’t read the bar code, and choosing a photo of the barcode from the album does nothing.

Does not work

Scanned the QR code and get an error not in English even tho app is set to English .

Remote printing

The feature that would change the game would be to be able to upload a file via wifi and be able to start a print remotely… especially in my line of work…

Please fix endless ‘print completed’ notifications

Great start for the app, super annoying to have non stop print completed notifications. Like 999+ in the notifications page. I get it, the print is done.

Needs some love and attention.

The idea is nice, get status of your print... Camera is pretty useless, I removed it and put a heater in its place. To make it useful it needs to take a picture at every lift cycle. With the "capture" button you roll the dice to try to catch it on a lift cycle and even the you're not going to see anything unless it's almost done, the pic quality is horrible and it needs to be wider angle to ensure you get the items in frame. Status notifications are a hot mess. It tells me the print is done, over and over and over and over and over and over and over and over and over and over and over and over and over and over and over again (Get the idea?)
Show more