Horrible App
Response from developer
Dear user, We apologize for the inconvenience you experienced with our app. Regarding the email sending issue and login problem you encountered, please try the following steps: 1. Ensure that your internet connection is stable. You may try switching to another network or using mobile data. 2. Double-check that the email address and password you entered are correct. You can also try resetting your password using the "Forgot Password" option. 3. If the issue persists, please try deleting the app and reinstalling it, then attempt to log in again. If you are still unable to log in or if you have any other concerns, please don't hesitate to contact our customer service team. Customer Service Hotline: (02) 2703-5198 (Service Hours: Monday to Sunday 09:00-18:00) Customer Service Email: service@piapp.com.tw
需要更好地支援發票載具
Response from developer
您好,若您欲使用發票載具,可先至Pi拍錢包APP中【更多服務】-【發票紀錄】-【手機載具代碼】綁定完成後,即可於反掃交易時,於二維條碼下方點擊【手機條碼載具】,即可存入。 另外,手機設備上的widget 小工具有支援發票載具顯示,您可以再嘗試看看,如有任何問題,可於服務時間來電/來信提供相關資料,我們將盡快為您查詢。 目前Pi拍錢包支援apple watch的功能仍在開發中,非常感謝您提供寶貴的建議,我們已將您的意見轉達產品開發團隊,期待能帶給您更便捷的支付服務唷! 客服專線:(02)27035198 (服務時間為週一至週日 09:00-18:00) 客服信箱:service@piapp.com.tw
超級不穩定
Response from developer
this is an unstable app 您好,很抱歉造成您的困擾, 還請您可先移除APP後重新下載並登入帳號,應可正常使用。另外,我們很重視會員帳戶安全,防止有心人士盜用 (使用其他手機裝置登入他人帳號後,用自己的指紋辨識付款),所以只要有登出再重新登入APP,則需輸入支付密碼重啟生物辨識功能,這是 Pi 拍錢包對使用者帳戶的安全設計。因此如有登出,再請您至APP中「我的」→「支付設定」即可開啟生物辨識功能。而臉部驗證只需輸入一次支付密碼即可設定完成。
回饋超有感!
國內外消費一率2.5真的很棒!
Response from developer
TC CHOU 您好,非常謝謝您的支持與鼓勵,我們會持續努力拓展合作通路,並推出更多優惠活動,還請您多多關注與愛用 Pi 拍錢包唷,再次謝謝您∼
No support for ARC holders
Response from developer
Dear Luhmann, we are sorry about that Pi doesn't accept foreigners to register because of the complicated operation on payment. I have refered your opinion to the department of product development, and hope we can service you in the near future. We apologize for any inconvenience caused and your consideration will be much appreciated. Much thanks for your opinion.




