PIA APP User Reviews

PIA APP
PIA APP
Pakistan International Airlines

Customer Experience

Positive experience19.1% of reviews
Neutral6.6% of reviews
Negative experience74.3% of reviews

~ Based on 136 written reviews from the US App Store.

What users say

Is PIA APP Safe?

PIA APP has mixed safety signals based on user ratings. AppsHunter Safety Score for PIA APP is 65/100.

This assessment is based on 44 user ratings, with an App Store average of 3.1/5.

Safety Analysis

50.0% of ratings point to a safe experience
9.1% of ratings suggest some concerns
40.9% of ratings point to a risky experience

~ Based on 44 App Store ratings for PIA APP.

Is PIA APP Legit?

PIA APP appears to be a legitimate app. AppsHunter Legitimacy Score for PIA APP is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

This is so cheap

Pia doing pia things

App not working

I am in Kuwait and in my iPhone app is not working

App not working

I am in Kuwait and in my iPhone app is not working

Mr

We are in 2026 but the app is still in 1980s Can’t sign up password creation is very difficult

Worst

First of all your boarding pass issuing staff should know how to issue seats to a family with kids second a worst behavior from your female flight attendants on PK754. They don’t know how to behave with passengers and how to deal with them. A very worst experience

Still bugs

Unable to book the flight error”select two destinations “

Error Bad Request

After new update App not working to book from Toronto to Karachi error showing Bad Request

Charged for a service that doesn't exist! No refund!

I paid for VIP lounge access at Lahore Airport (Domestic Terminal) when flying to Karachi with PIA. Upon arrival, the staff informed me there was no PIA VIP lounge available. The PIA Station Manager in Lahore even confirmed via email that I should be refunded, but the money was never returned. Disappointing service and a poorly managed app. Avoid!
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Pride of Pakistan

National Airline always improved service quality i love it after trying other airlines we must value it …

Flight status make app hang

If you search flight status first time it work, but if you search again then app will hang…

Worst experience-boarding counter crew lead

I had a very disappointing experience with the PIA airline counter boarding staff supervisor. The behavior of staff supervisor was really unprofessional. Flight PIA 230 muscat to Lahore.
5th April 25

Disappointing App

Tried paying for additional services without success. The app kept generating error. The ONLY option to pay is by credit card, no Apple Pay, Google Pay or PayPal; so your options are extremely limited. So I will head to the airport without paying for additional baggage or payment for the lounge through this App. Didn’t work for me.
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Verification Code Issue

Respected sir / madam , i booked a two way ticket through your app, now i want to see my ticket details but I can’t received my verification code through your app , i tried many times after day by day but it not working please fix this matter issue, Once you booked ticket their is no option for changing or cancel option in your app, kindly solve this problem Thankx,,,,
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Missing transaction

Whole app is showing this variables.

An Excellent Customer Service

Today I share with you some of the unforgettable moments during a memorable journey with Pakistan International Airlines flight PK181. The flight was delayed by an hour but the PIA staff and food will be memorable especially. An additional parcel with a small parcel of Biryani made the trip even more enjoyable. The behavior of the staff as travelers and asking and serving each one after the bill was very nice. Finally a request to the authorities above to add some more aircraft to the PI fleet and keep its old traditions alive once again.
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Bad Pakistan bad airlines

App is not open and not good work 🙅‍♂️

App issue

App is very slow always not opening the app need to update the app version and make more better.

Sad story

Airline ko to pehly tabah kr dia ab Jo log PIA ki ticket ly rhy hen yeog unhen tabah kr rhy hen

Worst - Idiot - Nonsense Staff & Services

I have the worst experience with pia ever . There’s more than idiot when it comes to pay back your refund amount. Repeating - More than Idiot … Never Ever even think to support National Airline , if Airline is PIA . تھو تھو . You will get crazy once you will get in touch With Such airline or airline staff.
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Worst of worst

Worst airline and worst app.. would never travel on it again