Ужас
Response from developer
Здравствуйте! Мы были бы рады сделать весь контент бесплатным, однако разработка и поддержка приложения требуют работы команды разработчиков, дизайнеров и специалистов по детскому развитию. В приложении доступен бесплатный контент — семь музыкальных инструментов, таких как пианино, ксилофон, гитары, барабаны, флейта и другие, с которыми ребёнок может играть без ограничений. Подписка требуется только для доступа к Amaya Plus, которая открывает более 20 дополнительных обучающих игр из нашей коллекции. Мы предлагаем различные варианты подписки (недельную, ежемесячную и годовую), чтобы каждый пользователь мог выбрать наиболее удобный формат. Если у Вас есть вопросы или нужна помощь, пожалуйста, свяжитесь с нами на support@amayasoft.com. С уважением, Эмилия
Cool
but I wish I had all the levels unlocked
Response from developer
Hello! Thanks so much for your feedback. While we would love to make everything free, but developing and maintaining the app involves the work of a dedicated team of developers, designers, and child development experts. The Kids Music Shop app includes seven musical instruments — such as piano, xylophone, guitars, drums, flute, and more — available completely free of charge for all users. A subscription is only required to access Amaya Plus, which unlocks over 25 additional educational games across our full Amaya Kids collection. We offer weekly, monthly, and yearly subscription options, and the yearly plan is currently available at a special discounted price for families looking for long-term value. If you have any questions or need assistance, please don’t hesitate to reach out to us at support@amayasoft.com. Best regards, Emily
Cool
Response from developer
Hello! Thank you for sharing your feedback. Your positive experience means a lot to us, and we would greatly appreciate it if you could leave us a rating with more stars. If you have any questions, or have any further feedback about the app, please don't hesitate to contact us at support@amayasoft.com. We value our users' input and would love to hear more about your experience with the game. Warm regards, Emily
😡
Response from developer
Hello! We’re sorry to hear that you didn’t enjoy the app. It’s important for us to understand what specifically caused your frustration so we can improve. If you’d like, please share more details with us at support@amayasoft.com. Just to clarify, the app includes free content for everyone. Children can play seven musical instruments such as piano, xylophone, guitar, drums, and flute completely free of charge. A subscription is only required for Amaya Plus, which unlocks over 25 additional educational games across our full Amaya Kids collection. We also offer different subscription options, including a yearly plan at a special discounted price for our users. We’d love the chance to make your experience more positive. Best regards, Emily
Kids Music Baby Games Piano
Response from developer
Hello! Thank you so much for your five stars. We hope you’re enjoying the app! If you ever have any suggestions or questions, please feel free to contact us at support@amayasoft.com. Warm regards, Emily
Subscription Based
Response from developer
Hello! While we would love to make everything free, but developing and maintaining the app involves the work of a dedicated team of developers, designers, and child development experts. The Kids Music Shop app includes seven musical instruments — such as piano, xylophone, guitars, drums, flute, and more — available completely free of charge for all users. A subscription is only required to access Amaya Plus, which unlocks over 25 additional educational games across our full Amaya Kids collection. We offer weekly, monthly, and yearly subscription options, and the yearly plan is currently available at a special discounted price for families looking for long-term value. If you have any questions or need assistance, please don’t hesitate to reach out to us at support@amayasoft.com. Best regards, Emily
Нет звука у музыкальных инструментов
Response from developer
Здравствуйте! Спасибо за Ваш отзыв. Наша команда всё проверила — с нашей стороны проблем со звуком нет, все музыкальные инструменты работают корректно. Пожалуйста, попробуйте перезапустить приложение. Затем включите и выключите беззвучный режим с помощью переключателя на боковой стороне устройства. Затем отрегулируйте громкость боковыми кнопками. Также, пожалуйста, убедитесь, что на Вашем устройстве установлены последние версии iOS и приложения. Если проблема сохранится, напишите нам на support@amayasoft.com, указав модель Вашего устройства и версию iOS. С уважением, Эмилия
AWFUL
Response from developer
Hello! Thank you for your feedback. We would truly love to make everything free, but developing and supporting an app requires the hard work of a talented team of developers, designers, and child development experts. The Kids Music Shop app includes seven musical instruments — such as piano, xylophone, guitars, drums, flute, and more — available completely free of charge. A subscription is only needed to access Amaya Plus, which unlocks over 25 additional educational games across our full collection. We offer weekly, monthly, and yearly subscription options, and the yearly plan is currently available at a special discounted price. If you have any questions or need assistance, feel free to reach out to us at support@amayasoft.com. Best regards, Emily
Very bad
Response from developer
Hello! We sincerely apologize for the inconvenience you've experienced. If you've made any in-app purchases, you should have access to them. Please check that your device has enough storage space. Also, please ensure that your device is running the latest software version and that the date and time settings are correct. Also try a different internet connection, such as switching from Wi-Fi to mobile data. If the issue continues, please contact us at support@amayasoft.com and send us your Apple receipt confirming the purchase as well as details about your device and iOS version. We will gladly assist you further. If you would like a refund, please contact Apple Support directly. Best regards, Emily
No me gust
Response from developer
Hello! We sincerely apologize for the inconvenience you've experienced. Please check that your device has enough storage space. Also, please ensure that your device is running the latest software version and that the date and time settings are correct. Also try a different internet connection, such as switching from Wi-Fi to mobile data. If the issue persists, please contact us at support@amayasoft.com, and include your Apple receipt confirming the purchase along with your device details and iOS version. We will be happy to assist you further. Best regards, Emily
