Picatinny FCU User Reviews

Picatinny FCU
Picatinny FCU
Picatinny Federal Credit Union

Customer Experience

Positive experience36.4% of reviews
Neutral4.5% of reviews
Negative experience59.1% of reviews

~ Based on 44 written reviews from the US App Store.

What users say

Is Picatinny FCU Safe?

Not enough ratings yet to assess Picatinny FCU.

Is Picatinny FCU Legit?

Picatinny FCU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Picatinny FCU is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worse update

I lost my account totally unable to log in or to make a new account

Love the new online banking!

So easy to use!

External check deposit

Now that I know of it, it’s the best, timesaving way to bank… thanks for having this banking feature at Picatinny.

Great service

Better than any Bank I’ve ever used!

Billability of bank data.

He used to be able to get almost a years accounting of expenditures and deposits, etc. Now we barely get a month. There’s no way to go back and print out a check or see what has been spent in the past without going over to our statements. When you get to the statement again, you can’t look at the check. I don’t understand why you you did away with that database. It was extremely useful.
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👎🏿

Terrible app

Account Transfer

Quick and Easy

As if a bunch of vibe coders tried to create an app

Slow ugly hard to navigate poor experience all around

Pfcu

Very pleased with my PFCU accounts!

On-line banking needs help.

Several years ago some type of change was made to the PFCU website that resulted in me not being able to view any portion of the on-line banking unless my iPad is turned sideways. It was and is inconvenient but ideal with it.

A day or two ago I could not access and still can not access the bill pay section of the on-line banking on my iPad as it displays a blank page. Noteworthy is the fact that all of the other sections of the on-line banking are still accessible including making a transfer, cards, account summaries, etc.

Very disappointed.

Sincerely,

Daniel Flaherty
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Awful

Every update wipes out my login credentials and Face ID

App Rarely Works

I’m sorry but regardless how well they can be, this app is the absolute worst. It only intermittently works. Majority of the time I get an error, and then again, and again, when I try to log in. No, I’m not typing the wrong password.

It’s frustrating when I just want to check my balance or see charges, but I can’t because the app doesn’t want to work. Please fix it. Please!
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So dated

PFCU Mobile app is something straight out of 2002. The look and feel of the app is profoundly passé. The way that transfers and deposits are listed, for me at least, is confusing as well. Hopefully they update their mobile app soon. I would prefer to use Chase Bank or TD because their banking apps are more up-to-date and easier to use.
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PFCU Simple

Easy to use!

Unusable

Ever since PCFU switched from user ID # to user names, this app has been horrendous. Terrible to navigate and extremely sluggish. The credit union is great everywhere else except this app.

Way too slow

This app is way too slow, it takes about 20 seconds to go from one function to another. Otherwise it works fine.

Horrible New Platform

Was working fine. Had to try to fix what was not broken. Minutes between each screen. Icons don’t work. Freezes. This is the worst “upgrade” I’ve ever seen. Asked several times to please fix or revert back. Got “we are aware sometimes it might be a little slow”. Been like this for a month. Why not just fire the vendor or reinstall the previous edition? About to change banks after 20 years.
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Changed perfectly working app to this pile of *#%^!

Everything is so slow, nothing works. If this keeps up, I’ll be looking for a new bank!

Screens are not loading

Other screens are taking forever. And it’s not my service. Happens on 5G and on home WiFi. Like the old version better.

No need to change the site. Not liking all the txt to Tx $

Been locked out more times in last mth then the last 5 yrs