Never worked!
Horrible product doesn’t work at all! Never updated 👎👎👎👎👎👎
Won’t let me delete or add photos!
Completely worthless! I’m unable to use the printer because once I added one photo to print, it won’t let me add any others or delete the photo I was able to add to the gallery. This app has clearly not been upgraded for years. It renders the printer useless. What a waste of money!
Update. Please update. 5 years is to long to be the newest version
Needs updating
wont work.
i’ve used this a couple years ago, and it was finicky, but still functional. now, when going to print more through the app, i can get to my photos, but when i click one, the app crashes. wont even select the photo. wish an update was sent out, because this makes the entire printer and cartridges useless.
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Horrible
I printed twice and since it has not connected. I try all the time and the app seems to not work. It is outdated and has made my printer absolutely useless
Fix this Garbage or Remove the App
A year ago, I loved this app. It was perfection! It synced to my printer like a dream, and was ideal for a baby book I was creating.
Then, the app not only stopped working, but it seemed like everytime, it stopped working for a different reason. It didn’t sync to the Wi-Fi (which, in a BluTooth world is an inexcusable design flaw). It crashed when I selected Gallery. It didn’t recognize the cartridge. Excuses, excuses, excuses.
I get it. The SereneLife corporation is a tech Corp like any other tech Corp. Out with the old, in with the new, and drop old tech. That’s fine. But when you still present this app on the store as if it works, you make the consumers feel like they can take advantage of a relatively cheap printer with duel ink cartridge/printing paper (which I bought two back up cases of, still sitting in their box, that I ended up wasting money on).
If you really are making the app irrelevant, take the app off the store. It’s extremely sleazy to be offering hope that this app will be updated and bugs will be fixed, when we both know that will not be happening anytime soon.
Potential buyers, avoid this app, and the product as a whole, at all costs.
Then, the app not only stopped working, but it seemed like everytime, it stopped working for a different reason. It didn’t sync to the Wi-Fi (which, in a BluTooth world is an inexcusable design flaw). It crashed when I selected Gallery. It didn’t recognize the cartridge. Excuses, excuses, excuses.
I get it. The SereneLife corporation is a tech Corp like any other tech Corp. Out with the old, in with the new, and drop old tech. That’s fine. But when you still present this app on the store as if it works, you make the consumers feel like they can take advantage of a relatively cheap printer with duel ink cartridge/printing paper (which I bought two back up cases of, still sitting in their box, that I ended up wasting money on).
If you really are making the app irrelevant, take the app off the store. It’s extremely sleazy to be offering hope that this app will be updated and bugs will be fixed, when we both know that will not be happening anytime soon.
Potential buyers, avoid this app, and the product as a whole, at all costs.
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Unusable
Connects to the printer, but crashes every time you select a photo to print. Looks like I have bought a useless white brick, not a printer.
This is the worst app ever
This app literally crashes EVERY SINGLE TIME I try to use it. It’s ridiculous. Fix your app.
Meh
It was cool when it worked. Haven’t updated it in forever so nothing works. Don’t buy the printer, it’s sadly a waste of time :(
Please Fix your app
Everytime i click on a photo it automatically goes home... please make me aware if i wasted 90 dollars for nothing
DO NOT BUY
Printer is useless without the app. Once I press “print”, the app closes itself. Very disappointed. PLEASE fix the app
Would be great if it would actually work
Printer itself works beautifully, but this app is atrocious. Regardless of which photo I want to print, as soon as I click it, the app crashes. This is turning into a real waste of my money.
Awful
This printer works great, but the app continues to crash!!! Everytime I select a picture the app crashes! It’s so frustrating!!!! PLEASE FIX THIS APP SO I CAN PRINT MY PICTURES!!!!
it ok
when I turn it work and then all the sudden it on 100 but then it going down everyone i take a picture. i can take one picture and it goes to 70%.
i’m sad
It worked for me a few times, sometimes it randomly will work. But most every time i open the app it only shows like one picture from months ago. And it makes me really sad because I love pictures and I want to document and preserve my memories they make me so happy. So please I beg you fix your stupid app. Thank you!
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Worked twice.. then stopped
I had the same issue everyone else did unfortunately :( I was able to print two photos, then after that the app just stopped working. I’d go to choose a photo and no matter which one I picked, the app would crash. Reinstalled it, restarted my phone.. nothing worked. Thank goodness we’re in the safe zone to return it. It’s a bummer because the hardware works just fine, but without the app it’s rendered totally useless :(
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What happened?
I have had this printer for over a year and it’s been great! I printed a bunch of pictures for my mom and ran out of photo paper. Bought more and guess what?!? The app doesn’t work right. Can’t access my pictures. I deleted the app and then put it back on my phone. Nope...still can’t get my pictures 😣 I love the printer...great quality pictures but something needs to be done on the app.
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Can’t access my gallery
When I open the gallery there are no pictures available to print. Nothing shows up.
Zero Stars
The app will not properly access my photo library. The phone number for the warranty department just rings. I have spent $140 for the printer and refill cartridges that are completely unusable.
Horrible
I genuinely despise this app. The printer itself is great, but there is no use to it (which is very disappointing) due to it constantly lagging me out of the app as well as not showing my most recent pictures. I absolutely hate it. Fix it ASAP please. I can’t stand it one bit and I am sure no other customer enjoys this as well.
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