Pictura User Reviews

What users say

Top reviews

lifetime subscription does not work

lifetime subscription keeps going back to paywall .

Lifetime taken away

I was an early adopter of this app which offered a lifetime subscription. It has since been revoked and emailing the developer didn’t help, they have yet to respond.

Shady Business Tactics

I got the lifetime pro when this app was still in its early stages. Since its development, they have removed my lifetime pro as a legitimate subscription. When “restoring” my purchase, the app says “Thanks for Upgrading to Pro” but none of the features become available. No honour for early adopters.
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Nope. Too many BETTER options available.

Every feature in this app can be found in another app—preferably in one that actually cares about its users. Their impressive talent for ignoring help requests makes me think they’re just another “take your money and vanish” developer. I’d recommend choosing a different AI app developer that’s actually willing to answer queries. Unless you enjoy playing digital whack-a-mole, try a similar, but different app.
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Response from developer

Hi, Thanks for your feedback. Could you please let us know at jonathan.benavides@suyai.ch why you are not happy with the app? Regards, Jonathan

Not a good option

Considering all the options available now, this is no longer even worth considering. EVERYTHING offered on it is available elsewhere and other developers are responsive, whereas this one does not respond to even simple queries.

Response from developer

Hi PharTanaka, I'm sorry to hear that you're experiencing crashes and finding the app unreliable. We strive to provide a seamless experience, and I regret that we fell short. Please ensure you're using the latest version of the app, as updates often resolve common issues. If the problem persists, try reinstalling the app. If you need further assistance, feel free to reach out to us at benavides.jonathan@icloud.com. We’re here to help and hope you’ll give Lensa another chance. Thank you for your feedback. Jony

Zero Response from developer

Just in case something was going on that delayed response to my (several) inquiries, I waited to write this. I have a number of questions and concerns, but they are not being addressed. Lots of options in this category, so…Next.

Response from developer

Hi PharTanaka, I'm sorry to hear that you're experiencing crashes and finding the app unreliable. We strive to provide a seamless experience, and I regret that we fell short. Please ensure you're using the latest version of the app, as updates often resolve common issues. If the problem persists, try reinstalling the app. If you need further assistance, feel free to reach out to us at benavides.jonathan@icloud.com. We’re here to help and hope you’ll give Lensa another chance. Thank you for your feedback. Jony

THIS APP

Exactly just what is this program supposed to do. I’ve done three old photos so far and they still look the same. Is it supposed to repair old photos? As far as enhance, the photos continue to look the same. What am I doing wrong? I drag and drop, click start…it starts performing then at the end, I’m not seeing anything different.
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VERY good with some oddities

The latest update fixes the issues I encountered. The app overall is very nice and creates quality results. The Pro Photo feature provides wildly differing results from not so good, to nice photos with zero resemblance to the source image, to laugh inducing and bizarre results. All in all, highly recommended.
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Response from developer

Hi PharTanaka, I'm sorry to hear that you're experiencing crashes and finding the app unreliable. We strive to provide a seamless experience, and I regret that we fell short. Please ensure you're using the latest version of the app, as updates often resolve common issues. If the problem persists, try reinstalling the app. If you need further assistance, feel free to reach out to us at benavides.jonathan@icloud.com. We’re here to help and hope you’ll give Lensa another chance. Thank you for your feedback. Jony

Contact Form Broken

I am leaving what would have been an email directly to the developer here because the contact form is broken. I was just about to upgrade to pro and saw there was an update. So I decided to do that first. After opening up the program to see what had changed, I noticed some of the icons on the upper right corner are missing. There was a whole row before. I liked the results that I was getting with creative upscale and it was one of the reasons that I wanted to upgrade. But now there is only the photo refine and upscaler buttons available. I imported one of the images that I was testing out the options on before and ran it through again. The result is so much weaker than before! I barely notice a difference in the before and after comparison. I was really looking forward to having this for the year but the functionality has changed a lot. After currency conversion it would cost me around $70 canadian, which is way too much for just the two buttons and very weak results. I probably won't even use the photo refine so that leaves only the upscaler which isn't giving as good of a result as before. Could you tell me what is going on please?
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perfect app ever

not paid, no watermarks, free up scaling, reducing noises. what else do i have to say? PERFECT APP EVER

Response from developer

Thanks for your feedback!

review update

the bug have been fixed .
previously if you bought a membership life time . it wouldn’t show up but now it does so thank you .
i have updated the stars

I got full app lifetime

And every time I’m trying to edit a picture I can’t the app tells me I have to pay

Now it looks like scam

I bought lifetime upgrade in Dec 2023. Everithing was worked well - until now. Now They do not allow save my upscales and demanding to by new upgreade 2nd time... Seriously? Is it even legal? Because it looks now like stolen money.

최고입니다

업스케일링에 너무 유용하게 잘 쓰고 있어요.

Response from developer

멋진 리뷰 감사합니다! 앱이 업스케일링에 유용하다고 해주셔서 기쁘네요. 귀하의 긍정적인 피드백이 저희를 더 발전하게 만듭니다. 제안 사항이나 도움이 필요하시면 언제든지 연락 주세요.

Incredible

I was looking for a good upscaling app for online photo editing and this one blows the others out of the water! No artifacts or loss of detail or color. It works beautifully :)

Response from developer

Thanks for your feedback!

🤔

Not good

Nice app.

Processing speed could be better.

Terrible does not work

I downloaded and paid for the APP and all the image upscales are just a blacked out image. HUGE ripoff.

What has happened to this app

No more text to image (which used to be great). No more side bar for different features. Basically a photo upscaler now. I want the old version back. The one before this last update.

Response from developer

Thanks for your feedback. Please send an email to jonathan.benavides@suyai.ch and we will let you know how to access these features.

Bug

This update has a lot of bugs, I can’t enhance it, please fix it soon. Thanks

Response from developer

Hi, we apologise for the caused inconveniences. Please update Pictura to 3.1.1 with the fixes. Thanks for your patience.