Pika Labs User Reviews

Customer Experience

Positive experience23.3% of reviews
Neutral6.6% of reviews
Negative experience70.0% of reviews

~ Based on 467 written reviews from the US App Store.

What users say

Is Pika Labs Safe?

Pika Labs: AI Trend Effects appears safe based on user ratings. AppsHunter Safety Score for Pika Labs is 86/100.

This assessment is based on 2,908 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.0% of ratings point to a safe experience
2.9% of ratings suggest some concerns
16.1% of ratings point to a risky experience

~ Based on 2,908 App Store ratings for Pika Labs.

Is Pika Labs Legit?

Pika Labs: AI Trend Effects appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pika Labs is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Constantly crashing

This app struggles to maintain itself and not crash while processing things

When it works. It’s the Best

I am experiencing some problems that i didnt have, the first time i used this app. My videos are being taken away from me, before i can save them. The video will literally finish its processing, and ill click ‘play’ and the message appears ‘please save your videos as soon as they are finished processing, they will be deleted after some time’ <—some time? 2 seconds later? Ive heard a lot about how the app can be temperamental, So i know what that means now. Im hopeful it will return to normal soon.
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Problem

Note : 2/5

The tool allows you to create very good videos, this is its main strong point. That’s why I don’t put a single star.

On the other hand, I just subscribed to an annual subscription and, for two days, the service has been practically unusable. After only 7 or 8 videos generated, I systematically get the message: « Saturated server, please try again later. ”

I specify that I am not talking about the generation limits provided for by the subscription. I know that some models have a maximum number of videos, but I am very far from reaching these limits. In theory, I should be able to generate several dozen videos a day.

The real problem is that the server remains « saturated » for hours, sometimes all day. It is not a wait of a few minutes: the service becomes completely unusable until the next day.

I would like to know if this operation is normal for paid subscribers. If this is a temporary problem, I hope it will be fixed quickly, because the potential of the tool is excellent. As it stands, it is difficult to justify the price of an annual subscription.
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Consistência

Não mantém consistência dos personagens

Run away

Déjà 29$ qui se transforment en 35€, non. Ensuite l'algorithme bof. Mon personnage a trois mains par exemple. Enfin, on est limités à 11 vidéos par jour ce qui n'a jamais été précisé c'est purement et simplement de l'arnaque.

When it works. It’s the Best

I am experiencing some problems that i didnt have, the first time i used this app. None of my prompts are producing decent videos. Ive heard a lot about how the app can be temperamental. So i know what that means now. Im hopeful it will return to normal soon.

Terrible so far

Just got it and not at all impressed

DONT DOWNLOAD, TERRIBLE

I honestly regret paying for Pika AI. The video quality is nowhere near what they advertise and it’s painfully obvious that everything is AI generated. I had it turn a guy’s hand into a woman’s hand with a full manicure and then made a woman’s hand look like a hairy man’s hand. Stuff like that completely ruins the videos.

On top of that, the app is ridiculously restrictive. Almost every normal prompt I try gets rejected with some vague error or excuse even though there’s nothing wrong with it. It feels like you spend more time fighting the filters than actually creating anything.

For the price, this app is not worth it. I’d rather pay a little more for an AI video generator that actually produces quality results and lets me create what I want. I definitely would not recommend Pika AI.
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Dfgfg

Bhgg

worst fake ai app

Don't download this app and don't give subscription your money will go,. It is not worth for the money i subscribed this i, didn't get the type of video i want also some times it create video and when i ckick that it will go

Terrible

Can’t even upload my own video just turns a photo into a video

Ni

Should
be upfront that there is no trial and can’t create anything without first paying

Helpdesk is horrible, nothing but error messages

I am brand new to this community. I have been trying for two days to upload photos and a verbal prompt to create a 10 second AI video, and keep getting the same error every time: “Please Try Again. Due to high server load, the service is temporarily unavailable. Please try again later some time.“ I have tried over and over dozens of times to change out the images, try different verbal prompts, try different AI models, even tried different voices. Every time it’s just one big failure after the next. I’m even doing it over high-speed home Internet. I’ve tried it on three different devices. Every time I write customer support, they tell me to “change the image” and I send them screenshots of proof and tell them that I’ve done it dozens of times and it makes no difference. They refuse to help me in any meaningful way or fix it. I don’t know what to do. I don’t want to leave, but it looks like I have no choice. I’ll have to ask Apple for a refund for my year subscription since they don’t seem to be willing to offer it.
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Response from developer

From the screenshots you shared, it doesn’t look like this is only a server-load issue. If the images you’re uploading contain intellectual property (such as copyrighted characters, logos, or other protected content), the moderation system may reject the request, even if the error message isn’t very clear. It would be helpful if support explained the actual reason instead of giving a generic “high server load” message. If possible, try testing with a completely original photo that doesn’t contain any protected or recognizable IP. If that works, then the issue is likely related to the uploaded image rather than the servers.

Finally. No nonsense.

I love it and i have so much to say, but why bother. I love it. Thank you.

What’s going on?

At first, I was loving it but now, all prompts are translated to English. You just can’t get a video with the desired language and customer service is 👎. Been sending emails to verify this situation with no response.

What’s with the updates every other day?

Stop , stop just stop with the bad changes. STOP

Bakwas

Free bol k jaise hi download karte h paisa mangne lag jata h mat karna koi bhi

Melhorar

Não sei que está acontecendo não estou conseguindo fazer vídeos faz uns três dias!

Good APP :)

Wonderful App:)

Support

When it comes to customer support they don’t respond right away and I’m still waiting for a response from a message I sent two days ago