Not correct
Mr Pittman
Response from developer
Thank you so much for the kind review! We're really glad the app has been helpful. If there's anything we can do to make it even better, we'd love to hear from you at support@aipillid.com
Wrong answer
Response from developer
Thank you for the honest feedback, and sorry your first scan gave you the wrong answer. A few tips that make a big difference: 1. Photograph the side with the printed code facing up, filling the frame, with no glare. 2. Check the label at the top of the result. If it says "Likely match" or "Best guess", please confirm with a pharmacist before taking anything. 3. If the result looks off, tap "Not right?" and type the code printed on the pill. The app will search again using the code you typed, which is much more accurate. On price, there's also a weekly plan if you only need to check a few pills for a short time. If you'd like help, email us at support@aipillid.com and we'll make it right.
Not accurate
Response from developer
We're sorry about that result, and we take it seriously. The version you're already using includes the tools to catch and correct exactly this: every result shows a confidence level and a "Read from your pill" line with the imprint we detected. If the name looks wrong, tap "Not right?" and type the imprint printed on the pill, and the app will re-identify it from what you typed. Please try it on that pill, and if it's still wrong, email support@aipillid.com with the imprint code so we can investigate this exact case. And always confirm any result with your pharmacist before relying on it.
