Back in business!!!!
After almost a decade my camera is back online and working!!! Thank you Pilot for staying true to the customers!!!
Does this app and camera actually work?
I never really write reviews. I really never write bad reviews but I felt like I had to say something on this one. It has frustrated me so much so many times trying to hook these cameras up or just even make an account to be able to use the software. I have an account I was able to make a while back but I cannot sign into it I cannot change the password it won’t let me make a new account under a different email. I bought 10 of these and I haven’t been able to use one of them not one time. I am fairly goodWith technology and this has been just absolutely ridiculous. If you want to save yourself the headache steer clear
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Can’t make and account or login
I had an account awhile ago then moved. Restarted the device and app and cannot login or create a new account. Please help!
It was good!
Really it was good but now zero. No response from the customer service. Cameras stopped working as the online system is defaulted and there is no link working for their servers. Can’t login and register. Perhaps company gone with the wind.
Help me
The app won’t let me register, help!!
What are the password parameters????
What are the password parameters????
Pure junk!
No support. App is junk. If you want to waste time and money then this is the perfect setup!
Terrible
The APP doesn’t work. Says “wrong username or password” won’t login.
App no longer works on Apple devices!
Just spoke to tech support at Pilot GuardCam. They told me this app no longer works on Apple devices. I guess the camera and app are useless!
Dead?
Suddenly my account appears to be gone and can’t log into the app at all. Says “account does not exist” if I try the Forgot Password. Tried to create a new account under a different email and it fails. Is this app completely dead now??
App abruptly closes when attempting to Register Camera to Wi-fi
Could never get this camera to connect. Followed instructions exactly. Called support they recommend to connect to the 2.4G wi-fi Still did not work. Made sure Router had no device connectivity restrictions. We even traded for another Camera.. same thing there’s got to be wrong with App... Junk we are out $70 for this piece of crap!!!
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Worst WIFI cameras ever
Absolutely the worst cameras ever. App is terrible constantly crashes. Cameras won’t stay connected to the network if you can ever get them to connect in the first place. But cheap Chinese cameras on EBay. They never fail. Do not buy Guardcams.
Message list
Unable to view the message list...what am I doing wrong
Pathetic service
I used this camera for a year without problem but recently the ap quit working- I contacted the manufacturer and they will not respond. I tried their other ap and the WiFi connection instructions do not make sense - they tell you to use settings on your iPhone that don’t exist.
Glad I had it for a year but without the ap you cannot view anything so what good is it?
Very disappointed in the product and company.
Glad I had it for a year but without the ap you cannot view anything so what good is it?
Very disappointed in the product and company.
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App not up to date
Please fix it. You can’t add or do anything with the cameras
Waste of time and money
The dame thing doesn’t work spent almost 2 hrs trying to set up camera and nothing no customer service either
I would give it a 0
Worked ok for about 8 month. Now Only can look at the cameras if you are hooked up to the Wi-Fi in your own house ! What good is that ! call & email tech support. And they are no help. So now I own cameras that I have to replace!
Garbage
The app is outdated and they refuse to fix. You reach out to customer support and they say they are working on it but never actually do anything with it. I can’t update the time/date on my camera and it doesn’t let you update the firmware on your camera through the app. It just keeps crashing.
Ugh.
The app is atrocious and always crashes. Took forever to set up the camera itself. Still have not been able to update the firmware or turn on notifications. Terrible
Working perfectly
Bought two cameras, first hooked up easily in minutes. Couldn’t get second one online, so called the toll free number on the website. The tech advisor made some good suggestions, then walked me through setup again. Viola! It’s working now. Got motion detected recordings of my dogs in the house so I was able to see which one was peeing inside. Perfect!
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Save your money!
Spend a little more and get something good. I have tried and tried to get motion detection to work but most of the time the cameras don’t even work. Waste of my money! You get what you pay for!!
