Pinacall

PINACALL brings your business conversations, customer information and daily activity into one application. Review incoming requests, manage appointments, update business information and stay informed through a central dashboard. Designed for business owners, clinics, online sellers and service teams, PINACALL helps you organize customer-facing work and manage your connected business workspace. DASHBOARD OVERVIEW See customer activity, incoming requests, active services and recent interactions. Keep track of pending work and review the status of connected integrations. CUSTOMERS AND CONVERSATIONS Find customer records, review inquiries and access conversation history from connected business channels. Keep contact information and previous interactions together so your team can follow up with context. APPOINTMENTS AND REQUESTS Review appointment and service requests, view submitted customer details and update request status. Track pending, completed and cancelled requests from one place. SERVICES AND BUSINESS KNOWLEDGE Add and update services, descriptions, categories and prices. Maintain frequently asked questions and knowledge-base information used by your connected assistant. BUSINESS SETTINGS Manage your business profile, availability and assistant settings. Keep the information used in customer interactions aligned with your business. ANALYTICS AND ACTIVITY Review customer growth, request volumes, status breakdowns and response activity. Use dashboard insights to understand demand and identify work that needs attention. CONNECTED CHANNELS AND CALENDARS Manage supported connections such as Facebook Messenger, WhatsApp Business and Google Calendar. Review connection status and use authorized integrations to support messaging and appointment workflows. AI-ASSISTED COMMUNICATION Manage the business information used for automated customer replies in Bangla, Banglish and English. Review interactions and handle requests that need personal attention. PRIVACY AND CONTROL You decide which channels and calendars to connect, and you can disconnect them at any time. You can request deletion of your account and associated personal information by emailing support@pinacall.com. IMPORTANT INFORMATION PINACALL requires an account and an internet connection. Features and integrations depend on your subscription, workspace configuration, permissions and application version. Clinic features support communication and administration. PINACALL does not provide medical diagnosis, treatment or emergency care. AI-generated responses may require human review.