핑크퐁 1년 구매시 이건 안되나요?
결제했는데 왜이러나요?
Purchased the app, but unable to use
Restore button and apps not working!!!
Response from developer
Thank you for contacting us. We apologize for the inconvenience caused by the app error. All errors have now been resolved, and the app is functioning normally. Please try deleting and reinstalling the app to see if it works. If you continue to experience the same issue after trying this method, please send the following information to help@pinkfong.com. We will investigate and provide guidance. 1) App Name: 2) Device Model: 3) OS Version: 4) Store Name: (Google Play or Apple App Store) 5) App Store Account Name: (App Market ID = Email format) 6) Detailed issue description: (e.g., infinite loading in Word Chapter [loading icon continuously spinning]) *Attaching a video or screenshot of the issue will help us resolve it faster. Thank you. Best regards, The Pinkfong Company Customer Service Team












