핑크퐁 1년 구매시 이건 안되나요?
결제했는데 왜이러나요?
Purchased the app, but unable to use
Restore button and apps not working!!!
Response from developer
Thank you for contacting us. We apologize for the inconvenience caused by the app error. All errors have now been resolved, and the app is functioning normally. Please try deleting and reinstalling the app to see if it works. If you continue to experience the same issue after trying this method, please send the following information to help@pinkfong.com. We will investigate and provide guidance. 1) App Name: 2) Device Model: 3) OS Version: 4) Store Name: (Google Play or Apple App Store) 5) App Store Account Name: (App Market ID = Email format) 6) Detailed issue description: (e.g., infinite loading in Word Chapter [loading icon continuously spinning]) *Attaching a video or screenshot of the issue will help us resolve it faster. Thank you. Best regards, The Pinkfong Company Customer Service Team
Se bloqueo
Dejo de funcionar la aplicación
결제했는데 안되는게맞나요.
Crazy but scary
Unknown date
Not what I was expecting
Response from developer
Dear Michael the 🦈 lover, Thank you for sharing your feedback about your experience with our service. We are committed to improving our service quality and will ensure a better experience for you in the future. Thank you for your understanding and continued support. Thank you. Best regards, The Pinkfong Company Customer Service Team
Paid for it and it never worked
Nueva actualización o nuevos dinosaurios
Pinkfong Dino World se conocía nuestra aplicación!
6 nuevos dinosaurios
Like it but
Response from developer
Dear disneymelissa17, Thank you for reaching out to us. We'd like to learn more about this issue. To make sure we are providing accurate information, reach out to Pinkfong Help Center with the details below. ※ App name/Device model name/OS version/screenshot or detailed description of the problem. E-mail: help@pinkfong.com Thank you.
Cool game but I think they should add more
Response from developer
Dear Brady Lightn’, Thank you for reaching out to us. Thank you very much for your support and interest! We will do our best to provide you with better services. Thank you. Best regards, The Pinkfong Company Customer Service Team
Cool game but I think they should add more
결제했는데 너무 튕겨요
몇주전에 버그잡앗다는 코멘트하셨던데 .. 잡으신거맞는지.. 이렇게 렉걸리는걸 2만원이나 주고 사다니..ㅠㅠ 진짜 실망이에요 환불하고싶어요 절차알려주세요
그 파키케팔로가 축구하는거? 그건 클릭과동시에 앱 멈춥니다 다른 몇개도 그런거같아요
혹시나싶어 폰으로 해도 똑같아요 ㅡㅡ
Response from developer
안녕하세요, 핑크퐁입니다. 핑크퐁 공룡월드 앱 오류로 인해 불편을 끼쳐드려 죄송합니다. 담당 부서를 통해 공룡월드가 10/29 기준으로 오류를 해결한 후 수정 및 배포되었음을 확인했습니다. 기기 환경에 따라 업데이트가 조금 늦어질 수 있는 점 양해 부탁드립니다. 업데이트 후 정상적으로 이용하실 수 있습니다. 감사합니다.
애기는 공룡이 짱이죠
good game😀 hope fulley my review gets read
Membership issues.
Response from developer
Hello, this is Pinkfong. We'd like to learn more about this issue. To make sure we are providing accurate information, reach out to Pinkfong Help Center with the details below. ※ App name/Device model name/OS version/screenshot or detailed description of the problem. E-mail: help@pinkfong.com Thank you.
