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Response from developer
アプリの評価のみにしてください。 意味のわからない投稿をやめて下さい。
Clunky and full of ads
Response from developer
Dear User, First and foremost, we want to express our sincere apologies if you've had a less than satisfactory experience with our app. Your review, although expressed with displeasure, is vital to us because it helps us understand where our service isn't meeting expectations and what we need to focus on improving. While it's unfortunate that you experienced functional difficulties with our app, it's this sort of candid feedback that enables us to continually refine and perfect our offerings. We firmly believe that every criticism is accompanied by an opportunity for growth. When it comes to ads, we're fully aware of the potential frustration they can create. Nonetheless, as is the case with many free apps, the revenue generated from these ads is what keeps our service operational and continually improving. We work tirelessly to strike the right balance between displaying ads and providing a user-friendly experience, and it's evident that we haven't quite met that balance in your case. Having said that, we don't want ads to overshadow the core purpose and functionality of our app. If you've been experiencing an excessive number of ads, we sincerely apologize. We're currently working on implementing measures to better balance ad frequency without compromising the user experience, and we're also exploring various avenues for providing an ad-free or minimal-ad option for our users. Regarding the functionality issues you mentioned - "Didn't even work" - we understand how incredibly frustrating this must have been. We've taken your feedback to our technical team who are now in the process of determining what could have caused the issue. However, in order to troubleshoot effectively, we may need more specific details from you. We'd be most appreciative if you could provide more information about what went wrong, such as the actions you took before the problem occurred, the exact nature of the issue, and any error messages you may have received. We aim to create a product that not only meets, but exceeds your expectations. While we have clearly fallen short of this aim in your case, we are committed to doing everything we can to remedy this situation. Finally, we want to express our gratitude to you for taking the time to share your feedback. It's thanks to engaged users like yourself that we are able to continually enhance and refine our service. We genuinely appreciate your critique, and we're committed to turning your disappointing experience into a positive one. Again, our deepest apologies for your unsatisfactory experience, and we assure you that we're making all efforts to resolve the issues you've encountered. Best Regards,
옛날에도 허접했지만
Response from developer
안녕하세요! 고객님의 리뷰에 대한 답글을 작성해 드리겠습니다. 안타깝게도 당사의 앱이 고객님의 기대에 부응하지 못한 것 같아 정말 죄송합니다. 우리는 항상 최고의 사용자 경험을 제공하기 위해 노력하고 있습니다. 고객님의 소중한 피드백은 우리에게 큰 도전과 발전의 기회를 주었습니다. 다만, 현재의 문제를 해결하고 더 나은 서비스를 제공하기 위해 더 많은 정보를 제공해 주실 수 있을까요? 어떤 기능이 작동하지 않았는지 또는 어떤 어려움을 겪으셨는지 자세한 설명을 부탁드립니다. 이를 통해 저희는 문제를 파악하고 보다 나은 앱을 개발할 수 있을 것입니다. 또한, 저희가 제공하는 앱을 다시 한 번 사용해 보시고 혹시 문제가 지속되는 경우에는 언제든지 저희 고객 서비스팀에 문의해 주세요. 우리는 항상 여러분을 도와드릴 준비가 되어 있습니다. 고객님의 지속적인 지원과 관심에 감사드리며, 앞으로 더 나은 서비스를 제공하도록 노력하겠습니다. 감사합니다!
