Pion Smart Charger User Reviews

Pion Smart Charger
Pion Smart Charger
POLARON SOLARTECH CORP.

Customer Experience

Positive experience15.4% of reviews
Neutral23.1% of reviews
Negative experience61.5% of reviews

~ Based on 13 written reviews from the US App Store.

Is Pion Smart Charger Safe?

Not enough ratings yet to assess Pion Smart Charger.

Is Pion Smart Charger Legit?

Pion Smart Charger appears to be a legitimate app. AppsHunter Legitimacy Score for Pion Smart Charger is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bien chercher le tutoriel et le suivre

Très compliqué à installer.

Not bad

The app is easy to use, but charging not always work as expected. It can be better. Think about updating the app.

App sucks

I cannot see the details while charging the car . Status remains as online not changing to charging . Also refreshed the page but still no updates . Will return the charger due to this app .

?*\¥!!

Help! The app is the opposite of intuitive. You “log in”, but it is never clear what you need to be connected to. You need si-di network for the internet, but then the charger itself creates a wi-fi network that you need to be connected to. Then, the homepage announces that there is “no connection” , but this is via an odd icon that you have to navigate to the help section to find an explanation of what it means, but then it still isn’t clear what is not connected?”: your home wi-fi, or the charger’s? To confuse matters further, it can take several minutes for the app, the charger (who knows which?!) to “do” what you asked it to do, so if you have been swiping back and forth between the app’s various pages, trying to figure out which setting you maybe don’t have setup correctly, well, you may never find out.

There is a perplexing scheduling window, but once you have created a schedule for a particular day, there is no way to edit it. If you create a new “schedule” that overlaps with an existing schedule, you can’t proceed. The app doesn’t let you edit, it doesn’t let you delete, and it doesn’t tell you how you have overlapped an existing schedule.
It is my impression that I can’t get the charger to work without having a schedule, but that is not mentioned anywhere, and there really needs to be an override that allows you to plug the charger in and start charging right away.
Oh, and it doesn’t seem like you can do anything without the app. The charger itself has no inputs, and only a colored light to communicate status.
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Totally useless, no wifi settings

Could not get this app to find the charging units Wi-Fi, the iPhone connects but the app doesn’t. No way of even looking at the wifi settings. Couldn’t even add the charger manually same reason as above.
Will not work!
Would like to send the charger back and Would like a refund.
Got no response from the company so can’t recommend this company.
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Can’t create account

Constantly bringing up error messages and can’t use the charger without an account. Avoid this product.

ABANDONED

Looks like this product is abandoned. No idea why bestbuy sells it as non-market place. When it works it’s good, but it barely works. Cannot get the device to see wifi even in my house now. AVOID.

Do not purchase this charger

You need this app to change the settings on the charger; however if your wifi is too far away, good luck logging in to make any changes.

Also if you forget your password, it redirects you to make a new account; however, you cannot make a new account due to that user already existing.

Avoid at all costs!
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Totally useless, no wifi settings

Could not get this app to find the charging units Wi-Fi, the iPhone connects but the app doesn’t. No way of even looking at the wifi settings. Couldn’t even add the charger manually same reason as above.
Will not work!
Would like to send the charger back and Would like a refund.

Mieux que mon app de Chevrolet

Après avoir vraiment galèré pour mettre le wifi de la maison avec l’application, je dois dire que cette app est pas mal du tout.

Permet de régler l’ampèrage, le début de charge par jour, montre notre consommation en kWh et offres plein d’options d’alertes.

Bien fait et pratique pour la maison.

Missing tarif / kwh

Y don’t have app to calcul the cost price for the recharge

Missing landscape

Missing landscape mode when using on iPad. This would make the app more usable

App is barely functional

This app is barely functional. It seems to be able to connect to the charger, but that’s about it. It’s unable to set a network for the device to connect to and the device takes several minutes to setup the ad hoc network.

The app also disallows any password with a space in it, which means if your wifi password has a space, it won’t even accept the config (however, it doesn’t seem to work with a basic ssid/password combo anyway)

There doesn’t appear to be any way to factory reset the device either, so once it’s in a bad state, there’s no fixing it.

Support isn’t very helpful either - they just reply with links to the manual which has simple instructions but no troubleshooting steps for when one of the steps doesn’t go as planned.
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