Scam
Ads
Unable to Open App
Response from developer
We’re sorry to hear about the issue you’re experiencing. Please contact us at support@pixelsand.ganko.com and provide us with more details about the problem. Our team will be happy to look into it and help you resolve it. Pixel Sand Team
Will not open
Response from developer
We’re sorry to hear about the issue you’re experiencing. Please contact us at support@pixelsand.ganko.com and provide us with more details about the problem. Our team will be happy to look into it and help you resolve it. Pixel Sand Team
Buggy & Impossible
Cute but very buggy and impossible to progress.
Response from developer
We’re sorry you’re experiencing these issues. We’d like to investigate what’s happening, especially with levels getting stuck or not allowing you to progress. Please send us a video showing the issue at support@pixelsand.ganko.com so our team can look into it and help you. Pixel Sand Team
Pixel Sand
Response from developer
We’re sorry about the issue you’re experiencing. Please send us a video showing what happens at support@pixelsand.ganko.com so our team can investigate the problem and help you resolve it. Pixel Sand Team
Instant fails and too many ads
Response from developer
We’re sorry to hear about your experience. Ads help us keep Pixel Sand free to play, but we understand they can sometimes feel frustrating. Regarding levels starting without any possible moves and the need to restart the app, we’d really like to investigate this. Please send us a video showing the issue at support@pixelsand.ganko.com so our team can check what’s happening and work on a solution. Pixel Sand Team
Problemas de ingreso
Response from developer
Lamentamos mucho el problema. Por favor, contáctanos en support@pixelsand.ganko.com indicándonos qué ocurre al intentar abrir la aplicación. Si es posible, envíanos también un video del problema para que nuestro equipo pueda investigarlo y ayudarte a solucionarlo. Pixel Sand Team
Scam of a game
Response from developer
We’re sorry to hear about your experience. Ads help us keep Pixel Sand free to play, but we understand your frustration. Regarding levels starting with no possible moves, this is not the experience we want players to have. Please send us a video showing the issue at support@pixelsand.ganko.com so our team can investigate it and work on improvements. Pixel Sand Team
Great game
It’s FUN
App won’t open
Response from developer
We’re sorry you’re having trouble opening Pixel Sand. Please contact us at support@pixelsand.ganko.com and our team will be happy to investigate the issue and help you. Pixel Sand Team
Randomization Ruins It
Response from developer
Thank you for your feedback. We’re sorry that the level randomization affected your experience with the game. Since your review, we’ve continued working on improving Pixel Sand and balancing the gameplay. We really appreciate your feedback, as it helps us identify areas where the game can be improved. Pixel Sand Team
Game bug
Response from developer
We’re sorry you experienced this issue during a level. Since your review, we’ve continued working on improving the gameplay and fixing issues that could cause a round to end unexpectedly. We appreciate you reporting this, as feedback like yours helps us improve Pixel Sand. Pixel Sand Team
Game isn’t fair
fun game
Response from developer
We understand your feedback about the number of ads. Ads help us keep Pixel Sand free to play, but we know that too many can affect the overall experience. We’ve continued working on improving the balance between ads and gameplay, and we appreciate you sharing your feedback with us. Pixel Sand Team
Game is ok but no support
Response from developer
We’re sorry you experienced issues with your tickets. If you still need assistance, please contact us at support@pixelsand.ganko.com and include your Pixel Sand ID and your Sticker GO! username. Our support team will check your account and verify what happened to the missing tickets. Pixel Sand Team
Fun but could be better
Response from developer
Thank you for your detailed feedback. We’re glad the game grew on you, and we’re sorry you didn’t receive the support you expected. Since your review, we’ve continued working on improving level balancing and addressing gameplay issues. Your point about reducing the impact of randomization and making levels feel more like puzzles than luck is valuable feedback for our team. Pixel Sand Team
Cute little game
Response from developer
Thank you so much! We’re really happy to hear that you find Pixel Sand relaxing and enjoy playing it during your breaks from Monopoly GO. Thanks for your support! Pixel Sand Team
