App Issue Helppp!
'lastName is required.” And there’s no other way for me to log in because I got a new number so my email would be the only other way. What can I do, I don’t want to lose what I have saved in the app.
Household Members
Great when it works
Our biggest issue is that it often doesn’t save the changes you make, which makes the app useless. For instance, if I update the grocery list but it doesn’t save, then if my wife looks at it she doesn’t see what I tried to put on. This has happened for both of us often enough where she doesn’t trust that the lists will be accurate, and she now doesn’t like to use the app at all. I’ve noticed if I delete the app and redownload it helps, but you shouldn’t need to do that so much. The app also often doesn’t allow for adding links.
So it working well is hit or miss. When it works, it’s great, but the bugs are enough to make some people feel like it’s useless and not trustworthy.
Response from developer
Hi Mtlpanfl, thank you for bringing this to our attention. We recently found some technical issues that could have been the cause of your changes not saving, but we've since fixed them. We hold ourselves to a high standard and failed to provide a good experience for you and your wife. Please get in touch with us at support@trypixie.co with your account info; we'd love to make up for it.
Love this app!
Response from developer
It's great to hear that Pixie has been helpful in keeping you organized not only in your daily life but also in other areas. Thank you for sharing your positive experience!
THIS APP IS LIFE-CHANGING!!
Response from developer
Wow, thank you for the fantastic review! We're so glad you're experiencing the true value the app provides. Thank you for using and trusting Pixie - we don't take it lightly!
Terrible Experience
Response from developer
Hi there, we're so sorry to hear this. We care a lot about the user experience and failed to resolve this issue in a timely manner for you. Rest assured, your content and data are all safely backed up on the cloud, so we're confident they are not lost. Please reach out to us at support@trypixie.co, and we'll be happy to help. In the meantime, if you still see the error, try logging out and back into your account. This will often resolve these types of issues. Thank you!
Amazing app for organization!
One thing I would like to suggest as an improvement would be the ability to pin an image or change the cover image of a link. Right now added board links just show a preview of the website’s logo, however, I’d love to be able to preview a saved link right on my board. I think this would help simplify board navigation and allows users to plan/organize even better. Another alternative would be to allow a link to be added to an image once it’s uploaded to a board… merging the image and link content types together.
Response from developer
Hi CourtneyAllyssa, thank you for the review and feedback! That's an excellent idea for improving link previews and images. We have made a note of this on our future roadmap. Keep up the great work using Pixie, and don't hesitate to reach out again if you have more suggestions on how to make Pixie better.
No functioning calendar
No functioning calendar! No way to add a legitimate schedule (adding a schedule as a note that you have to open on some board is not functional in my opinion). If I go to a specific day to add an event, there’s no way to add a TIME of the event. Puzzling for sure. No reminders, no way to add a recurring event. Pretty bugged I had to pay money just to find out the app didn’t work as an actual calendar.
Response from developer
Hi there, thank you for the feedback! The first version of Calendar, released just last week, is specifically meant for connecting existing Apple Calendars. If you use Apple Calendar, you can view all your events in Pixie alongside your Daily Notes. In future versions, we plan to introduce many things you mentioned, including creating calendars and events directly in Pixie. We are grateful for your patience as we continue to add more features! Thanks for making Pixie better.
Great for managing our lives and I’m not nagging!
The to-do lists allow each of us to create what we need to get done and then check them off! Takes huge pressure off of each of us and now no one is nagging or being bothered. We both what needs to be done, and now it’s getting done.
Love it and recommend this app to our friends often 🥰! I just wish this was around when we had young babies. 5/5 🙌
Response from developer
Thank you for taking the time to leave such a great review! We're thrilled to hear how Pixie has helped you in your family life. Your recommendation to friends means the world to us! Keep up the great work ✨
Was great then stoped working
Response from developer
Hi, thank you for letting us know. We're sorry you've been running this. Please contact our team at support@trypixie.co so we can diagnose what went wrong and get this sorted out.
Laggy
Response from developer
Hi there, we're sorry to hear you're experiencing slowness in the app. Could you please reach out to us at support@trypixie.co? We'd like to dig into this and resolve it asap.
Loving this app!!!!
Response from developer
Thank you so much for the great review! We're delighted that Pixie is helping you organize and make everything accessible. Keep up the great work ✨
An essential app
Response from developer
We agree - everyone should use Pixie to manage their mental load! Thank you for the review!
Recipe board to the rescue!
Response from developer
We're glad you're enjoying the recipes! Using them with meal planning and shopping is one of our favorite ways to use Pixie. Thank you for the fantastic review!
This app changed our life and they way I plan. Saves so much time!
Response from developer
We're happy to hear you're enjoying the recipes! Thank you for the review!
Pixie and Jessica’s recipes are incredible!
Also I use Jessica’s recipes on a weekly basis. Initially I was hoping Jessica would also release a hard copy of her recipes, however I find that I now search Pixie WAY more often than my previous cookbooks. I’m constantly pulling up Pixie at the grocery store and finding the ingredients I need for another stellar dish. If you’re on the fence about getting Pixie, I’m here to tell you DO IT. You’ll thank yourself later.
Response from developer
Thanks Anía T for the review! We love to hear how you're using Pixie and hope you continue to get more value out of the app as we add more features and content.
Love this app!
Response from developer
Thank you for taking the time to leave us a review! We have a lot more exciting features coming.
Huge Asset
Response from developer
Thank you for the review! We love hearing that you're enjoying the free content on Pixie. More to come!
Security risk
Response from developer
Hi there - your feedback is super important to us. The protection and security of user data in Pixie has and always will be a top priority for our team. Although Pixie already has all standard security protocols in place, we have additional features coming in the near future, like the password/FaceID protection you mentioned. We hope you continue to use Pixie in the meantime!
No point
Response from developer
Hey there, thank you for your feedback! We're sorry to hear you ran into slowness in the app. Please don't hesitate to contact our team at support@trypixie.co with the issues you're seeing; we'd love to resolve them ASAP. Lastly, Pixie also has a free version we're confident you'll find useful if you're in need of organizing and sharing your family life with a partner.
