App doesn’t work
The app doesn’t even open. Half the time I place an order it gets duplicated and then cancelled.
Overcooked pizza
The Grand slam pizza was overcooked and surface cheese was burned out.
Stole my money
They straight up stole my gift card money, I entered it to order a pizza, it was 25$, then I paid the extra tax out of pocket but it wasn’t accepting my Apple Pay, now my gift card balance is 0, called customer service and they were completely useless and told me to email instead, don’t ever use this app, they’ll probably steal money from your card too
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Soggy fries n wings
In the past they never put the wings and fries at the. Bottom of the box. Now they do and it was so soggy and gross. Please stop doing that.
So confusing
It took me almost an hour to order everything. Everything is so confusing…
Never received the pizza
Never received the pizza.
Best pizza
The Pizza 73 mobile app (available on iOS and Android) serves as the primary digital ordering platform for one of Western Canada's most recognizable pizza chains. Recently refreshed (with updates noted as recently as early 2026), the app focuses on delivering a straightforward, no-nonsense experience for ordering pizza, wings, sides, and desserts for delivery or pick-up.
**Strengths**
- **Clean and intuitive menu navigation.** Categories are logically organized (Classic Pizzas, Create Your Own, Wings, Plant-Based/Gluten-Free options, Dips, Desserts, Drinks), making it quick to browse even when you're starving and scrolling one-handed.
- **Strong customization tools.** Topping selection, crust choices (including thin crust and gluten-free), sauce options, and portion sizes feel flexible without becoming overwhelming. The "build your own" flow is smooth.
- **Repeat & favorite orders.** Saving previous orders and marking favorites is fast and reliable—ideal for weekly/daily users.
- **In-app promotions & coupons.** The app consistently surfaces current deals (e.g., percentage-off create-your-own, free medium pizza with qualifying purchase, BOGO-style offers), and digital coupons apply cleanly at checkout. Push notifications for exclusive app-only specials add value.
- **Multiple payment methods.** Credit/debit, saved cards, and (in some regions) other digital wallets work without issues.
- **Order tracking.** Basic but functional live tracking keeps customers informed, especially useful for delivery in spread-out prairie cities like Edmonton and Calgary.
**Strengths**
- **Clean and intuitive menu navigation.** Categories are logically organized (Classic Pizzas, Create Your Own, Wings, Plant-Based/Gluten-Free options, Dips, Desserts, Drinks), making it quick to browse even when you're starving and scrolling one-handed.
- **Strong customization tools.** Topping selection, crust choices (including thin crust and gluten-free), sauce options, and portion sizes feel flexible without becoming overwhelming. The "build your own" flow is smooth.
- **Repeat & favorite orders.** Saving previous orders and marking favorites is fast and reliable—ideal for weekly/daily users.
- **In-app promotions & coupons.** The app consistently surfaces current deals (e.g., percentage-off create-your-own, free medium pizza with qualifying purchase, BOGO-style offers), and digital coupons apply cleanly at checkout. Push notifications for exclusive app-only specials add value.
- **Multiple payment methods.** Credit/debit, saved cards, and (in some regions) other digital wallets work without issues.
- **Order tracking.** Basic but functional live tracking keeps customers informed, especially useful for delivery in spread-out prairie cities like Edmonton and Calgary.
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App Sucks
App works fine until it completely stops accepting payment and the only method I’ve found works is deleting the app, having to relog, and trying again. For me it seems this happens every time they update the app.
Update sucks
Updated the app now it won’t order my lunch this sucks
Sylvan Lake Location
Wasn’t impressed the first time. Gave them the benefit of the doubt. Tried two more times.
Poor quality, fair service (at best), no effort, and they still want a tip on top.
I won’t be back anytime soon. Tres disappoint. 🫤
Poor quality, fair service (at best), no effort, and they still want a tip on top.
I won’t be back anytime soon. Tres disappoint. 🫤
Worst experience Cochrane, AB location
Worst Location will never order again
Food
Pizza 73 was good but the chicken sandwich i ordered was a little raw but im glad i took my time to eat and noticed.They got me brownies but i ordered cheese cake but after that everything else was amazing
Pizza 73000
Best tasting wings and pizza sauce.
Update made things worse
I went through the ordering process more times than I care to admit only to have it fail at checkout every time. Not happy!
Delivery
Was supposed to be here at 654 pm and it’s now 704 and still not here
Phone calls to confirm orders?
If I wanted to make phone calls I would have ordered on the phone.
The worst
How slow can you be
horrible app.
if i could give this -5 stars i would. i have been waiting 4 hours for my pizza delivery as it’s been canceled for the third time. Now they are no longer opened.
Good but glitched
I couldn’t place my order for later. Then I restarted the app, and I could place an order for later in the day.
App crashes
App 6.0 crashes on my iPad when trying to open.